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Pullman Magenta Shores Resort

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Magenta Shores Resort

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand
Superior Villa, 3 Bedrooms | Balcony view
Deluxe Villa, 3 Bedrooms | Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
1 Magenta Drive, Magenta Shores, NSW, 2261
  • Magenta Shores Beach
    1 min walk
  • North Entrance Beach
    1 min walk
  • Magenta Shores Golf Course
    3 min walk
  • Palm Beach, NSW (LBH-Palm Beach Seaplane Base)
    119 min drive

Room options

View all photos for Deluxe Studio, 1 Double Bed

Deluxe Studio, 1 Double Bed

Deluxe Studio, 1 Double Bed

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Renovated in 2023
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 120 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Villa, 3 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Classic Villa, 3 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 136 sq m
  • Sleeps 7
  • 3 Double Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Renovated in 2023
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, 3 Bedrooms

Deluxe Villa, 3 Bedrooms

Deluxe Villa, 3 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 136 sq m
  • Sleeps 7
  • 3 Double Beds

View all photos for Superior Villa, 3 Bedrooms

Superior Villa, 3 Bedrooms

Superior Villa, 3 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Fridge
Dining table
Dishwasher
LCD TV
  • 136 sq m
  • Sleeps 7
  • 3 Double Beds

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Property amenity
Oaks The Entrance Waterfront Suites
Pool
Hot tub
Kitchen
Free WiFi
3.9 out of 5, Good, (2222)
The price is AU$443
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About the area

Magenta Shores

A luxury stay in Magenta Shores awaits you at Pullman Magenta Shores Resort. Within steps you'll find Magenta Shores Beach and North Entrance Beach. Highlights at this beachfront hotel include 2 outdoor swimming pools, a full-service spa and a golf course. .A pampering day can include deep-tissue massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The restaurant, Barretts Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the 2 outdoor tennis courts, indoor swimming pool and gym. 3574 square feet (332 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find a sauna, Wi-Fi in public areas and a children's swimming pool. Each morning full breakfast is served between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 5-property class Magenta Shores hotel, attractions include Lake Macquarie and Terrigal Beach.

What's nearby

  • Magenta Shores Beach - 1 min walk - 0.1 km
  • Magenta Shores Golf Course - 3 min walk - 0.3 km
  • Magenta Shores Golf and Country Club - 4 min walk - 0.4 km
  • Pelican Plaza - 5 min drive - 4.8 km
  • Blue Bay Beach - 11 min drive - 6.8 km

Getting around

  • Wyee Station - 20 min drive
  • Wyong Station - 26 min drive
  • Newcastle, NSW (NTL-Williamtown) - 72 min drive

Restaurants

  • ‪Ken's Humble Pie Shop - ‬5 min drive
  • ‪Big Tuna Fish Co. - ‬5 min drive
  • ‪Los Dos Hombres - ‬6 min drive
  • ‪KFC - ‬6 min drive
  • ‪Coco Rice & Noodle Bar the Entrace - ‬6 min drive

About this property

Pullman Magenta Shores Resort

Luxury hotel on the beach, with 2 outdoor swimming pools
As a guest of Pullman Magenta Shores Resort, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee.

A business centre and meeting rooms are available. Event space at this hotel measures 3574 square feet (332 square metres) and includes a conference centre. An indoor pool, a children's pool, and a fitness centre are also featured at the luxury Pullman Magenta Shores Resort. Free self parking is available. A complete renovation of Pullman Magenta Shores Resort was completed in October 2023.

This 5-star Magenta Shores hotel is smoke free.

  • 1 floor
  • 73 guestrooms or units
  • Conference rooms
  • 3574 sq ft of conference space
  • 332 sq. m of conference space
  • Built in 2006
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Pullman Magenta Shores Resort offers 73 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. 44-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Magenta Shores hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 7 per day)
  • Available in some public areas: WiFi (AUD 7 per day)

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Barretts Restaurant
  • Shallows Bar

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,574 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 44-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Additional fees apply to children for breakfast when sharing existing bedding.

Renovations and closures

The following facilities or services will be unavailable from October 14 2024 to November 14 2024 (dates subject to change):
  • One of the swimming pools
The following facilities are closed on Monday and Tuesday:
  • Restaurant

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cots (infant beds) are available for AUD 10 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 35 for adults and from AUD 35 for children
  • Fee for in-room wireless Internet: AUD 7.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 7.00 per day (rates may vary)
  • Housekeeping fee: AUD 80 per day; may vary based on length of stay
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Quay West Magenta Shores
Quay West Resort Magenta Shores
Pullman Magenta Shores Resort
Pullman Magenta Shores
Quay West Resort Magenta Shores Hotel Magenta
Quay West Hotel Magenta
Pullman Magenta Shores Resort Hotel
Pullman Magenta Shores Resort Magenta Shores
Pullman Magenta Shores Resort Hotel Magenta Shores

Frequently asked questions

What is the cancellation policy at Pullman Magenta Shores Resort?

Pullman Magenta Shores Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Magenta Shores Resort?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Pullman Magenta Shores Resort on 11 Dec 2024 start from AU$209.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Magenta Shores Resort?

Yep, Pullman Magenta Shores Resort has a free self car park.

Are there any beaches close to Pullman Magenta Shores Resort?

Yep, Pullman Magenta Shores Resort is a short 1-minute walk from Magenta Shores Beach.

Is there a spa on site at Pullman Magenta Shores Resort?

Yep, there is an onsite spa at Pullman Magenta Shores Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Pullman Magenta Shores Resort have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. One of the swimming pools will be unavailable from October 14 2024 to November 14 2024 (dates subject to change).

What luxury perks are available at Pullman Magenta Shores Resort?

Pullman Magenta Shores Resort features 2 outdoor pools, a full-service spa and an indoor pool.

What makes Pullman Magenta Shores Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Pullman Magenta Shores Resort.

Is Pullman Magenta Shores Resort family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as cots/infant beds in the guestrooms, it's no surprise that Pullman Magenta Shores Resort is a hit with families.

Does Pullman Magenta Shores Resort serve breakfast?

Yep, full breakfast is served daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Pullman Magenta Shores Resort?

No, Pullman Magenta Shores Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Magenta Shores Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The dining venue is closed on Monday and Tuesday.

What time are check-in & check-out at Pullman Magenta Shores Resort?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Pullman Magenta Shores Resort?

No, only service animals are allowed.

Is there a golf course on site at Pullman Magenta Shores Resort?

Yep, Pullman Magenta Shores Resort has an 18-hole golf course. A golf driving range and golf lessons are also available.

Pullman Magenta Shores Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1006 reviews" "
Rating 8 - Good. 281 out of 1006 reviews" "
Rating 6 - Okay. 78 out of 1006 reviews" "
Rating 4 - Poor. 39 out of 1006 reviews" "
Rating 2 - Terrible. 12 out of 1006 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jodie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean, tidy and had all the equipment we wanted. It was a pity the lagoon pool was closed while we were there was my only gripe.
Stayed 1 night in Nov 2024

8/10 Good

Jacob

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hifhly recommend having cordless vacuums in each property. We were infested with moths the first night snd i couldn't clean up the dead ones, had to call cleaners to clean them. Outdoor sesting area could have been cleaner, full of spider webs and bugs. Aircon wasnt working in the main room and the shutters couldnt be opened as they were broken. Also the sloding door track was filthy and full of moths, mainly alive.
Stayed 3 nights in Aug 2024

10/10 Excellent

Miss Tamsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms and convenient location
Nice place to stay. Good room with patio and large shower in bathroom. Reception service was lovely and friendly but breakfast service could have been better (slow to greet and failed to ask if we wanted to order any food).
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative was i booked a king studio. According to the website, there was supposed to be a view of the golf course or water. No view. Could not find the swimming pool as shown on the website not even with the property map
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Anastasia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Heesang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice stay over the weekend. The heated pool was great for kids. If they have more kids programs during the school holiday it will be great.
Stayed 2 nights in Jul 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large family fave
Always a large family favourite
Stayed 2 nights in Jul 2024

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family short stay
Had a great time! Fantastic sport facilities. EV charger was not working.
Need a collared shirt for the driving range
Stayed 1 night in Jul 2024

10/10 Excellent

Jiayi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend
Central coast first choice, we really like it.
Stayed 1 night in Jul 2024

10/10 Excellent

Minah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil and well equipped. A perfect night in.
Stayed 1 night in Jul 2024

10/10 Excellent

Amira

Travelled with group
Liked: Amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jun 2024

4/10 Poor

Caroline

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Les

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, quiet oasis away from home
Excellent customer service. We arrived early but our room was ready. The villa was clean and very impressive. Very comfortable and large beds. Great shower water pressure. The indoor pool was clean and just warm enough. The sauna was also clean and heated very well. It was very quiet at night, so easy to sleep and the place was generally well maintained. The only thing we found missing was a bin in the kitchen/living area but we could use one from the bathroom so no big deal. Overall, we would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Zayd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very comfortable and full equipped villas
Stayed 1 night in May 2024

4/10 Poor

YINGYING

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I liked is the area. The property is clearly not maintained. We stayed in Villa 1105, and to start with, the property was dirty: dust everywhere, the bench tops in the kitchen were sticky and I don’t even want to sit on the sofa. The taps in the toilet don’t work. I had to turned in the switches underneath the sink and then water came and then to turn them again to turn off the water. The shower taps for the secondary bathroom were installed incorrectly. I turned on “hot” tap and let it tan for 10mins only cold water came out, only then I figured out that the taps were wrong. One of the front desks ladies was nice, the other simply doesn’t want to be there. I won’t come back to this hotel and I dont recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated. Staff told us our rooms were newly renovated however they weren’t. Still nice though but bathrooms could be taken with more care. For example in one room the tap made a hammer sound and the plantation shutters were in a horrible state. Worn out and some slats were broken.
Stayed 2 nights in Apr 2024

6/10 Okay

Mohammad

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and kids friendly outdoor pool
Stayed 1 night in Mar 2024

4/10 Poor

Gui-Suk

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I and my husband visited for my husband’s birthday but this hotel was old and not clean. Sometime noisy out side. Bathroom was not clean and when turned on shower it came disgusting smells. Even no complementary water so very disappointed.
Stayed 3 nights in Mar 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Natalie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Disappointing and very unorganised reception
We arived at 2:20pm, and was told the room wasn't ready. Understandable as it was a 3pm checkin and so was asked to come back. We returned at 3pm, and reception called housekeeping to find out no one was even cleaning my room. We weren't offered anything other than, "sorry room isn't ready". I asked if I could be put into a different room. Took her 5 mins to sort it out and she gave me keys to another room. We drove to the villa, only to walk into a chained door and someone else already staying there. She had given me keys to an occupied room. Had to drive all the way back to get it sorted. Finally 40 mins later, we got it sorted, only to enter a room that looked dark, uninviting and definitely not like the photos. The beach access is also a long winding walk on sand, which on a hot day, was unbearably hot to walk on. Very disappointed, wouldn't stay again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an absolute beautiful property and resort. We really enjoyed our stay. Wanted to thank all the staff for their help and professionalism, mainly wanted to thank Maddie at the front desk, she is joyful and always helpful.
Stayed 3 nights in Jan 2024