2/10 Terrible
Alisha
23 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
There were putrid smells in the hallways and the manager Ben didn’t even respond to my email requesting a partial refund and neither did the main manager. For someone who says they have over 25 years of experience in the hospitality industry I find this to be very unprofessional. I do not recommend anyone to stay at this hotel, it was by far the worst experience I’ve ever had and caused more stress than anything when it was supposed to be a relaxing getaway.
I was given Keurig pods from 2019, everything was filthy, the smells were so bad I was unable to sleep and the location is in the middle of nowhere. Without renting a car it becomes very hard to get around and very expensive. Stay away from this terrible hotel, I regret booking there and do not appreciate the lies and false promises from the management. Horrible experience overall.
Alisha
Stayed 5 nights in Sep 2024