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Hotel Indigo El Paso Downtown, an IHG Hotel

3.5 star property
Hotel with a 24-hour fitness centre, near Paso del Norte International Bridge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo El Paso Downtown, an IHG Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas
Property amenity
Suite, 1 King Bed with Sofa bed | Room amenity
Exterior
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
The price is AU$214
includes taxes & fees
26 Dec - 27 Dec

Explore the area

Map
325 N. Kansas Street, El Paso, TX, 79901
  • Plaza Theater
    5 min walk
  • Judson F. Williams Convention Center
    7 min walk
  • Abraham Chavez Theater
    7 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    15 min drive

Room options

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
TV
2 bedrooms
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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4.7 out of 5, Exceptional, (1163)
The price is AU$300
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

El Paso

Hotel Indigo El Paso Downtown, an IHG Hotel puts you in the heart of El Paso, within just a 10-minute stroll of Plaza Theater and El Paso Symphony Orchestra. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Business amenities include a meeting room and a business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3.5-property class Downtown El Paso hotel include Paso del Norte International Bridge and Fort Bliss.

What's nearby

  • Plaza Theater - 5 min walk
  • University of Texas at El Paso - 2 min drive
  • Paso del Norte International Bridge - 3 min drive
  • Don Haskins Center - 3 min drive
  • Sun Bowl Stadium - 4 min drive

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 15 min drive

Restaurants

  • Mamacitas Cafe and Cantina
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬3 min walk
  • ‪Briar Patch - ‬3 min walk
  • ‪Rockstar Burger Bar - ‬3 min walk

About this property

Hotel Indigo El Paso Downtown, an IHG Hotel

Hotel with a 24-hour fitness centre, near Paso del Norte International Bridge
Hotel Indigo El Paso Downtown, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Indigo El Paso Downtown, an IHG Hotel. Parking is available for a fee.

This 3.5-star El Paso hotel is smoke free.

  • 119 guestrooms or units
  • 12 levels
  • Deli
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Indigo El Paso Downtown, an IHG Hotel offers 119 air-conditioned accommodations with free newspapers and coffee/tea makers. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 25.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo Paso Downtown, An Ihg
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel
Hotel Indigo El Paso Downtown, an IHG Hotel El Paso
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel El Paso

Frequently asked questions

What is the cancellation policy at Hotel Indigo El Paso Downtown, an IHG Hotel?

Hotel Indigo El Paso Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo El Paso Downtown, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo El Paso Downtown, an IHG Hotel on 26 Dec 2024 start from AU$214.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo El Paso Downtown, an IHG Hotel?

Yep, Hotel Indigo El Paso Downtown, an IHG Hotel has secured covered valet parking with in/out privileges for USD 21 per day.

Does Hotel Indigo El Paso Downtown, an IHG Hotel have a pool?

Hotel Indigo El Paso Downtown, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana. The pool is open 8:00 AM to 10:00 PM.

Is Hotel Indigo El Paso Downtown, an IHG Hotel family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Indigo El Paso Downtown, an IHG Hotel is a hit with families.

Does Hotel Indigo El Paso Downtown, an IHG Hotel serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Indigo El Paso Downtown, an IHG Hotel?

No, Hotel Indigo El Paso Downtown, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo El Paso Downtown, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Indigo El Paso Downtown, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hotel Indigo El Paso Downtown, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 611 out of 1009 reviews" "
Rating 8 - Good. 183 out of 1009 reviews" "
Rating 6 - Okay. 74 out of 1009 reviews" "
Rating 4 - Poor. 58 out of 1009 reviews" "
Rating 2 - Terrible. 83 out of 1009 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We we’re in room 917 and every time someone decided to use the stairs the slam of the door woken us up. Other than that everything was fine.
Stayed 1 night in Sep 2024

10/10 Excellent

Griselda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jul 2024

8/10 Good

Arelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The guy at the bar was rude. Was first denying us service because we “weren’t staying at the hotel” although we were and then was just being very rude about the time. There would have been no problem if he just explained to us nicely The TVs arent able to connect to a Netflix account or connect to a phone. Which made our stay quite a bummer since there is nothing good on the channels The overall stay was good, rooms were clean just small inconveniences They did provide a fridge for me, which i was really thankful for
Stayed 1 night in Sep 2024

10/10 Excellent

Raul

Stayed 1 night in Aug 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. Our bartender was beyond great & always attentive.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pet friendly place. Bar next to pool had a hip vibe. Cocktails were tasty.
Stayed 1 night in Sep 2024

10/10 Excellent

Javier

Stayed 1 night in Aug 2024

10/10 Excellent

Alisa

Stayed 1 night in Apr 2024

10/10 Excellent

Lillian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was awesome. Great location.
Stayed 1 night in Jul 2024

10/10 Excellent

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly, the hotel is clean and comfortable. It has everything you need to stay in the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful, very cute. Elevator was not woeking when I was there so it was a hassle but everything else made up for it. Staff went above and beyond to help.
Stayed 1 night in Jul 2024

10/10 Excellent

Heif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Marcela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good valet parking Nice pool area. And bar
Stayed 3 nights in Aug 2024

10/10 Excellent

Renee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and view, friendly staff, nice lobby/pool/bar area. Great pizza and drinks at lobby bar. Comfortable bed and clean bathroom. I did not see a mini fridge or room safe.
Stayed 2 nights in Aug 2024

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel! ❤️
Stayed 1 night in Aug 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Husband/son stayed here on their drive from CA to Waco. We choose this hotel every time because of the covered safe parking. Hotel is nice and have the amenities they needed. Nice staff
Stayed 1 night in May 2024

10/10 Excellent

Alberto

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Zytha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Dania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel if you're looking for a stay-cation. Only thing I didn't like is that there is no free parking available for guests, it's an extra cost per day, so I would factor that into your budget.
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Stayed 1 night in Aug 2024