10/10 Excellent
James Patrick, Edmond
5 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at the Embassy suites south for over twenty years. Used to come when I had business with Raytheon or Boeing, I also come on Christmas to visit family in LA. Everything is consistently good. A couple minor issues with my last stay.
1) the TV in the living room of my suite didn't work. No problem, the one in the bedroom did.
2) The bathtub drain wouldn't close. To take a bath I had to use a piece of a plastic bag over the drain to keep the water running out.
3) When I checked out on the 28th I stopped by the front desk to get a copy of my receipt. The front desk clerk refused to give me a copy saying since it was paid through Expedia he couldn't give me one, I always get one to be sure my account is all paid. Finally, he grudgingly gave me one. He needs some training in courtesy, if he is going to represent the hotel at the front desk.
One other note, parking is $44.00 a night (!) in the basement garage. No need to pay that, the hotel in in a safe residential neighborhood. Just BE SURE to verify (signs are posted) that they are not doing street sweeping the next day. Never seen a street sweeper yet, but if you are parked in one of those zones after 8:00 AM you will get a ticket.
James Patrick
Stayed 5 nights in Dec 2024