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La Torre Resort All Inclusive

4.0 star property
Stylish property on the shore with 6 outdoor swimming pools

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Photo gallery for La Torre Resort All Inclusive

View from property
View from property
Deluxe Room
Cafe
Reception
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • All-inclusive
    All-inclusiveAll-inclusive
  • Pool
    PoolPool
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Gym
    GymGym

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Avenida Beira Mar, 9999 - Praia De Mutá, Porto Seguro, BA, 45810-000
  • Popular LocationMuta Beach10 min walk
  • Popular LocationAxe Moi Entertainment Complex12 min drive
  • Popular LocationCoroa Vermelha Beach13 min drive
  • AirportPorto Seguro (BPS)34 min drive

Room options

View all photos for House

House | Living room

House

Highlights

Air conditioning
Mini-fridge
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 150 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Cable channels
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Cable channels
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite Topazio

Suite Topazio

Suite Topazio

Highlights

Air conditioning
Mini-fridge
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 90 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 60 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 70 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

View all photos for Villa

Villa | Living area

Villa

Highlights

Air conditioning
Mini-fridge
LCD TV
3 bedrooms
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 200 sq m
  • Sleeps 6
  • 3 Queen Beds and 2 Single Beds

View all photos for Suíte Vila

Suíte Vila

Suíte Vila

Highlights

Air conditioning
Mini-fridge
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 100 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Room Standard

In-room safe, blackout curtains, free WiFi, bed sheets

Room Standard

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 1 Single Bed and 1 Double Bed

View all photos for Family Suite -6 Guests- With Kitchen

In-room safe, blackout curtains, free WiFi, bed sheets

Family Suite -6 Guests- With Kitchen

  • Sleeps 6
  • 4 Single Beds and 1 Double Bed

View all photos for Double Room Standard With Garden View

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room Standard With Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior With Pool View

In-room safe, blackout curtains, free WiFi, bed sheets

Room Superior With Pool View

  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

View all photos for Room Deluxe With Pool View

In-room safe, blackout curtains, free WiFi, bed sheets

Room Deluxe With Pool View

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for 2-Bedroom House Executive With Garden View

In-room safe, blackout curtains, free WiFi, bed sheets

2-Bedroom House Executive With Garden View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
Coroa Vermelha Beach All Inclusive
Pool
Breakfast included
All-inclusive
Kids pool
4.4 out of 5, Excellent, (103)
The price is AU$251
for 1 night
includes taxes & fees
16 July - 17 July
Coroa Vermelha Beach All Inclusive

About the area

Porto Seguro

A family-friendly stay in Porto Seguro awaits you at La Torre Resort All Inclusive. Within steps you'll find Discovery Coast Atlantic Forest Reserves and Muta Beach within a 10-minute stroll. Highlights at this beachfront property include 2 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages and body wraps along with aromatherapy and hydrotherapy. The family restaurant, Restaurante Principal, serves Brazilian cuisine and is open for breakfast, brunch, lunch and dinner. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a sauna. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Near this 4-property class Coroa Vermelha property, you'll find Coroa Vermelha Beach.

What's nearby

  • Muta Beach - 10 min walk
  • Complexo Barramares - 10 min drive
  • Axe Moi Entertainment Complex - 12 min drive
  • Coroa Vermelha Beach - 13 min drive
  • Complexo de Lazer Toa Toa - 14 min drive

Getting around

  • Porto Seguro (BPS) - 35 min drive

Restaurants

  • ‪Cabana A Praia Branca - ‬11 min walk
  • ‪Barraca do Mangute - ‬3 min drive
  • ‪Cabana Macuco Praia Ecológica e Restaurante - ‬17 min walk
  • ‪Cabana de Praia Mar Azul - ‬3 min drive
  • ‪Club Paradiso - ‬17 min walk

About this property

La Torre Resort All Inclusive

Stylish property on the shore with 6 outdoor swimming pools
Some rates at La Torre Resort All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At La Torre Resort All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This Mediterranean property also offers a children's pool, outdoor tennis courts and a steam room. Free self parking is available.

This 4-star Porto Seguro property is smoke free.

  • 260 guestrooms or units
  • 2 levels
  • 10 buildings
  • 2 dining venues
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
La Torre Resort All Inclusive offers 260 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 6 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante A La Carte
  • Restaurante Principal

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Snorkelling
  • Steam room
  • Ziplining

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Contactless check-out is available.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

La Torre Porto Seguro
La Torre Resort All Inclusive
La Torre Resort All Inclusive Porto Seguro
Torre Resort All Inclusive Porto Seguro
Torre Resort All Inclusive
Torre All Inclusive Porto Seguro
Torre All Inclusive
La Torre Inclusive Inclusive
La Torre Resort All Inclusive Porto Seguro
La Torre Resort All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at La Torre Resort All Inclusive?

La Torre Resort All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at La Torre Resort All Inclusive?

Yep, La Torre Resort All Inclusive has a free self car park.

Are there any beaches close to La Torre Resort All Inclusive?

Yep, La Torre Resort All Inclusive is a short 10-minute walk from Muta Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at La Torre Resort All Inclusive?

Yep, there is an onsite spa at La Torre Resort All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does La Torre Resort All Inclusive have a pool?

La Torre Resort All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at La Torre Resort All Inclusive?

La Torre Resort All Inclusive features 6 outdoor pools, a full-service spa and free beach cabanas.

Is La Torre Resort All Inclusive family-friendly?

You bet! With amenities such as a children's pool, free supervised childcare and children's meals, it's no surprise that La Torre Resort All Inclusive is a hit with families.

Does La Torre Resort All Inclusive serve breakfast?

Yep, free buffet brekkie is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at La Torre Resort All Inclusive?

No, La Torre Resort All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at La Torre Resort All Inclusive?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at La Torre Resort All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at La Torre Resort All Inclusive?

No, only service animals are allowed.

La Torre Resort All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 254 reviews" "
Rating 8 - Good. 69 out of 254 reviews" "
Rating 6 - Okay. 22 out of 254 reviews" "
Rating 4 - Poor. 6 out of 254 reviews" "
Rating 2 - Terrible. 2 out of 254 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nei

Stayed 3 nights in Dec 2023

6/10 Okay

Weliton A

Travelled with family
Liked: Cleanliness, staff & service
I like the location, unfortunately the place need a little up date, specifically in the room, I miss very bad a pool bar. I didn’t like surrounding the property a lot of trash and empty bottles.
Stayed 5 nights in Jan 2023

10/10 Excellent

Rita

Liked: Staff & service
Stayed 2 nights in Nov 2022

10/10 Excellent

Samuel

Stayed 4 nights in Feb 2022

10/10 Excellent

Sergio, Cali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Feb 2022

8/10 Good

Alessandro

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice resort, all inclusive, spacious. Food was ok, could be better, great option of pure malt beers. If you are travelling with children, its a perfect place with lots of activities and entertainment. If you are travelling with your partner and looking for a calm and silent place, thats not the choice. Swimming pools needed daily cleaning as a lot of insects and leaves. A separate area (Topazio), was our calm spot to relax, however outside of the main hotel area, 3 min walk. Suggestion to hotel to make Topazio space only for adults.
Stayed 5 nights in Nov 2021

6/10 Okay

Andre, Sjc Brasil

Travelled with family and small children
Disliked: Staff & service
Ok. Have much line to restaurant and take drinks.
Stayed 7 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Great food and I loved the scenery. The room itself doesn't have wifi, only the bar area by the buffet, but other than that we had a great time!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No geral vale a pena
A estrutura das areas comuns do hotel são otimas, confortáveis e agradáveis. A comida é boa, com uma qualidade e disponibilidade bem satisfatórias. O que deixa a deseja e destoa dos outros parâmetros do hotel é a estrutura do quarto. Moveis antigos com cheiro de morfo, as camas sao duras e os travesseiros ruins. Fiquei uma semana e nao foram noites de sono confortáveis. No momento do checkin ofereceram para alguns hospedes um quarto mais novo por um valor a mais e só soubemos depois. Foram dias bons e no geral vale a pena conhecer, mas voltaria apenas com o upgrade de quarto
Stayed 7 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voltaria mil vezes ao resort, mas não ao rest Gino
Quarto muito bom, banheiro precisa atualizar. Travesseiro e colchão poderiam ser um pouco melhores, no entanto, compatível com quarto standard. Refeições e serviço impecáveis. Muita qualidade e variedade. Pratos bem preparados e bem temperados. Estrutura das piscinas, praia e áreas de lazer muito limpas e bem cuidadas. Programação diversa para adulto e crianças. Única ressalva vai para o restaurante Gino. Reservas acima de 4 diárias recebem um jantar de cortesia nesse restaurante. Na minha opinião não compensou. Os jantares no resort são muito melhores, tanto com relação aos pratos quanto ao atendimento. Na época que fui (inicio de março) tinha aguas-vivas, muitas. Fui queimada por uma, mas nada grave. A equipe disponibilizou vinagre o quanto precisou para lavar e fazer compressa.
Stayed 4 nights in Feb 2024

10/10 Excellent

Lilian Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

4/10 Poor

alexandre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Quarto puro cheiro de mofo
Infelizmente o hotel não me atendeu. O quarto que me colocaram era puro mofo e muito barulhento, impossivel de dormir. Mesmo pagando a diferença, só consegui mudar para um quarto superior depois da 3ª noite. Esse não tinha mofo, porém no quarto faltava agua nos horários de maior demanda (entre 18:00 e 20:30). O resort tem muitas baratas, principalmente no bar onde acontece os eventos musicais. O resorte é muito grande, mas há poucos espaços cobertos. Sendo assim, em caso de chuva, você certamente ficará preso no quarto. As piscinas são pequenas. A praia é excelente, mas infelizmente alguns hóspedes levam as famosas caixas JBL e começam a competir entre si quem toca a "pior" música, competindo inclusive com as músicas do hotel que até são boas. O hotel deveria coibir/proibir o uso dessas caixas. Com relação ao all-inclusive, a alimentação é excelente. Comida muito bem feita, com muita variedade, qualidade e sempre muito saborosa. Opçoes de hamburguers e pizzas excelentes também. Cervejas de garrafa 600ml de todas as marcas, inclusive heinecken. Na praia você ainda tinha a opçao de usar um balde com gelo com quantas garrafas quisesse colocar (nunca vi isso em nenhum resort do mundo). Bebidas destiladas e vinhos não eram de primeira linha, mas eram boas. O atendimento de todos os funcionários em geral foi nota 10.
Stayed 5 nights in Feb 2024

10/10 Excellent

paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Torre
otima experiencia
Stayed 6 nights in Feb 2024

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo!!
Foi excelente. O hotel é ótimo. Muito limpo. As piscinas são ótimas para adultos e crianças, não tem cheiro de cloro e mesmo passando o dia inteiro lá, não arde os olhos ( problema comum com crianças em hotéis). Animação infantil muito boa. Senti falta de mais alguma atração na piscina para as crianças como Tobogã/ aquaplay, e também uma sala refrigerada com entretenimento para criança acima de 4 anos. Mas são apenas sugestões. Eu e minha família amamos . Gastronomia espetacular.
Stayed 7 nights in Jan 2024

10/10 Excellent

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

CLOVIS

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vamos voltar, oxente
Nada melhor
Stayed 5 nights in Jan 2024

10/10 Excellent

Giovani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Tudo perfeito. Comida excelente.
Stayed 7 nights in Dec 2023

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento maravilhoso
Amamos passar natal, atendimento maravilhoso, comida muita saborosa, bebidas bem gelada. Iremos voltar com certeza!!
Stayed 7 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom
Stayed 6 nights in Dec 2023

10/10 Excellent

Luis f

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Gleyssonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Moacir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expectativa Superada
Minha filha já tinha ido. E nos chamou para irmos esse ano. Resumo. O Hotel, superou em muito, minhas expectativas. Parabéns ao comando e a todos colaboradores. Somos de Goiânia, Goiás.
Stayed 7 nights in Dec 2023

6/10 Okay

Erick

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pra ser perfeito, faltou check in de hotel grande
O hotel é fantástico! A comida é boa, tem bastante opções e a praia é mais bonita do que nas fotos. Pra ir com criança tem muita estrutura. O que precisa melhorar pra ser perfeito são duas coisas: check in e atividade para adultos. O check in a gente achou meio palhaçada. Chegamos pelas 14 e nos disseram que tinha que esperar até as 15 porque era o horário de entrada e o quarto não estava pronto. A hora que deu esse horário, tiveram diversas famílias ao mesmo tempo pra pegar as chaves e virou uma bagunça . No final das contas conseguimos as chaves somente 30 minutos depois de muita fila. Poderiam liberar de pouco em pouco pra evitar, não vai ser 20 minutos antes do horário q ia fazer diferença pra eles. O outro ponto eh a recreação pra adultos. Lá tem uma estrutura de arvorismo e tirolesa muito bom. Porém, só tem um pequeno horário do dia que fica revezando com escalada. Poderia ter um horário fixo pros dois todo dia para que todos possam usufruir
Stayed 4 nights in Dec 2023