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Grand Ambassador Santorini Hotel

5.0 star property
Waterfront hotel with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Ambassador Santorini Hotel

Ambassador villa 2 bedrooms with private pool
Ambassador villa 3 bedrooms with private pool
Ambassador villa 3 bedrooms with private pool
Aerial view
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
Akrotiri, Santorini, 847 00
  • Santorini Caldera
    1 min walk
  • Caldera Beach
    11 min walk
  • Ancient Akrotiri
    16 min walk
  • Thira (JTR-Santorini National)
    20 min drive

Room options

View all photos for Suite, Private Pool (infinity)

Suite, Private Pool (infinity)

Suite, Private Pool (infinity)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Private hot tub
Air conditioning
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador villa 2 bedrooms with private pool

Ambassador villa 2 bedrooms with private pool | Private pool

Ambassador villa 2 bedrooms with private pool

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
  • Sleeps 5
  • 1 King Bed and 1 Single Bed OR 2 Single Beds

View all photos for Luxury Suite, Private Pool

Luxury Suite, Private Pool | View from room

Luxury Suite, Private Pool

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private plunge pool
Private hot tub
Air conditioning
Free cots/infant beds
HDTV
  • 60 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Private Pool (Infinity)

Honeymoon Suite, Private Pool (Infinity) | Balcony view

Honeymoon Suite, Private Pool (Infinity)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private pool
Private hot tub
Air conditioning
Free cots/infant beds
HDTV
  • 80 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador villa 3 bedrooms with private pool

Ambassador villa 3 bedrooms with private pool

Ambassador villa 3 bedrooms with private pool

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Private hot tub
  • 200 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Serenity 2 bedrooms suite with private pool

Serenity 2 bedrooms suite with private pool

Serenity 2 bedrooms suite with private pool

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Private hot tub
  • 120 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Private Pool

Superior Room, Private Pool

Superior Room, Private Pool

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Private hot tub
Air conditioning
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Sharing Pool

Egyptian cotton sheets, premium bedding, down duvets

Superior Room, Sharing Pool

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

About the area

Santorini

A luxury stay in Santorini awaits you at Grand Ambassador Santorini Hotel. Within a 5-minute stroll you'll find Santorini Caldera and Caldera Beach within a 15-minute walk. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the hot tub. The restaurant, Beveldere cafe, is open for breakfast. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, Hot tub, seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Santorini hotel, you'll be 2.9 km (1.8 mi) from Red Beach and 4.5 km (2.8 mi) from White Beach.

What's nearby

  • Caldera Beach - 11 min walk - 1.0 km
  • Red Beach - 8 min drive - 3.8 km
  • Athinios Port - 9 min drive - 7.8 km
  • White Beach - 12 min drive - 4.8 km
  • Ancient Thira - 18 min drive - 13.8 km

Getting around

  • Thira (JTR-Santorini National) - 20 min drive

Restaurants

  • ‪Spartakos Restoraunt - ‬9 min drive
  • ‪Santo Wines - ‬7 min drive
  • ‪Γρηγόρης Παραδοσιακός Φούρνος - ‬2 min drive
  • ‪Ακρωθήρι - ‬13 min walk
  • ‪Kafeneio Megalochori - ‬5 min drive

About this property

Grand Ambassador Santorini Hotel

Waterfront hotel with 2 restaurants and full-service spa
Grand Ambassador Santorini Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A seasonal outdoor pool, a fitness centre, and a library are also featured at the luxury Grand Ambassador Santorini Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available. A complete renovation of Grand Ambassador Santorini Hotel was completed in March 2016.

This 5-star Santorini hotel is smoke free.

  • 1 floor
  • 40 guestrooms or units
  • 3 buildings
  • 2 dining venues
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Grand Ambassador Santorini Hotel offers 40 accommodations with Hot tubs and DVD players. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Santorini hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include a hairdryer and free toiletries. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Beveldere cafe

Family friendly

  • Arcade/game room
  • DVD player
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • 1 floor
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2013
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 24 October and 09 April.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 18 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Hotel Santorini
Ambassador Santorini
Ambassador Santorini Hotel
Hotel Ambassador Santorini
Santorini Ambassador
Santorini Ambassador Hotel
Ambassador Aegean Luxury Hotel Santorini
Ambassador Aegean Luxury Hotel
Ambassador Aegean Luxury
Ambassador Aegean Luxury Hotel Santorini
Ambassador Aegean Luxury Hotel
Ambassador Aegean Luxury Santorini
Ambassador Aegean Luxury
Hotel Ambassador Aegean Luxury Hotel and Suites Santorini
Santorini Ambassador Aegean Luxury Hotel and Suites Hotel
Hotel Ambassador Aegean Luxury Hotel and Suites
Ambassador Aegean Luxury Hotel and Suites Santorini
Ambassador Aegean Luxury Hotel Suites
Ambassador Santorini Hotel
Ambassador Aegean Santorini

Frequently asked questions

What is the cancellation policy at Grand Ambassador Santorini Hotel?

Grand Ambassador Santorini Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Ambassador Santorini Hotel?

Yep, Grand Ambassador Santorini Hotel has a free self car park.

Are there any beaches close to Grand Ambassador Santorini Hotel?

Yep, Grand Ambassador Santorini Hotel is a short 11-minute walk from Caldera Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find motor boats and boat tours.

Is there a spa on site at Grand Ambassador Santorini Hotel?

Yep, there is an onsite spa at Grand Ambassador Santorini Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Grand Ambassador Santorini Hotel have a pool?

Grand Ambassador Santorini Hotel has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from April to October.

What luxury perks are available at Grand Ambassador Santorini Hotel?

Grand Ambassador Santorini Hotel features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with Hot tubs, Select Comfort beds and premium bedding.

What makes Grand Ambassador Santorini Hotel a romantic place to stay?

1 hot tub and ocean-view dining, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Grand Ambassador Santorini Hotel.

Is Grand Ambassador Santorini Hotel family-friendly?

You bet! With amenities such as babysitting services and an arcade, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Grand Ambassador Santorini Hotel is a hit with families.

Are there hot tubs in the rooms at Grand Ambassador Santorini Hotel?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Grand Ambassador Santorini Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Ambassador Santorini Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Ambassador Santorini Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Ambassador Santorini Hotel?

Dogs are welcome at Grand Ambassador Santorini Hotel, with food and water bowls on offer. Just so you know, there's a weight limit of up to 8 kg per pet.

Grand Ambassador Santorini Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 232 reviews" "
Rating 8 - Good. 34 out of 232 reviews" "
Rating 6 - Okay. 14 out of 232 reviews" "
Rating 4 - Poor. 8 out of 232 reviews" "
Rating 2 - Terrible. 2 out of 232 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, felt like home everyone so helpful. Stayed for two weeks still difficult to leave. Highly higly recommend! Thank you to everyone
Stayed 14 nights in Aug 2024

10/10 Excellent

Aaron Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My solo birthday trip
My stay was absolutely amazing. I had amazing views from my room, and the pool felt amazing. The staff was very nice, courteous and attentive to all my needs. The birthday decorations they added to my room was beautiful.
Stayed 2 nights in Jul 2024

6/10 Okay

allen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and dinner aren't good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
***Note - this is not on the tourist part of the island. If you are wanting a more secluded and quiet experience, this is the place for you. Everyone is lovely, room was impeccable, and all of my tour events picked me up from there without issue. The sunset views over the water were breathtaking.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely magical. I took my wife here for our 25th anniversary and we were not disappointed. The staff was so attentive to anything and everything. The really gave you a "personalized" experience, meaning everyone we interacted with seem to know who we were and our preferences. The restaurant and drinks were great and convenient. The breakfast was solid and all you wanted to order. The room was in tip top shape down to the last detail. Clean, comfortable and cool. The infinity pool was legendary and so nice to relax in. This property is farther away from town, but that seclusion makes for a very restful time. Still convenient to a little market and town. Getting transportation was never an issue either, whether through uber or having the hotel arrange. Nothing bad to say about this other than it is a hike to your room in a steep catacomb style tunnel, so if you are older, ask for a room not so low on the hill. 10 out of 10 time/experience. Would definitely do this property again and again!
Stayed 4 nights in Jun 2024

8/10 Good

steve

Stayed 12 nights in Jun 2024

10/10 Excellent

Lisa

Stayed 4 nights in Jun 2024

10/10 Excellent

Trilochan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connectivity is a problem also on site restaurant not that great… great hotel n staff though
Stayed 3 nights in May 2024

10/10 Excellent

Rajesh, duncansville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, staff very friendly and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Bibikhort

Stayed 3 nights in May 2024

4/10 Poor

William

Liked: Cleanliness, staff & service, room comfort
Ambassador Hotel turned sour
No mention of walking down numerous stairs/ ramp in their website, I hit my head 3 times walking up the stairs in the tunnel, no warning signs to “watch your head” posted. TV had a mind of its own, was switched out twice and after the owner came down to see, it still didn’t work, turned on and off on its own. Bathrooms were outdated and dingy and the food selection for all menus were mediocre. Need more options. The day we left it rained and water started to come into room and the door by our pool kept on opening. This should be secured as anyone could’ve walked in and looked into our room if we had the windows opened. Great staff, great/ breathtaking views. I paid way too much for this experience.
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was amazing. Pepi and the staff at the front desk were wonderful and very helpful. It's not a party area. It's peaceful and quiet. The breakfast at the restaurant was just OK but the dinner was excellent. The only knock was the small television in the room and the positioning of it but I guess with the most amazing view who needs a T.V.
Stayed 5 nights in May 2024

10/10 Excellent

Navid

Stayed 4 nights in May 2024

6/10 Okay

Man

Travelled with family
Liked: Staff & service, property conditions & facilities
Property is weird, all air condition and heater are linked together too all units . We stayed beginning of May and had no AC, as it’s still “cold” season . No fan , we were sweaty through out the whole stay Pool is cold , no heater. This resort is nice but I wouldn’t consider 5 stars. Nice view but not worth the marketing on their site or Expedia. Breakfast was meh. Restaurant had limited dinner menu . Not worth $500 a night, would not stay here again
Stayed 4 nights in May 2024

10/10 Excellent

Delainey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, staff were very nice and helpful, and the rooms were clean and quiet. We loved our stay here!
Stayed 5 nights in Oct 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury, breathtaking sunset, looking over the Aegean Sea at the volcano all from your own patio relaxing in your private pool or just lounging in the sun.The Ambassador Aegean luxury Hotel and Suites is the place I’m talking about. Breakfast on your patio is a beautiful way to start your day before heading out to see all the wonderful places in Santorini. We have enjoy our 10th wedding anniversary here. It is beautiful, amazing ,exciting and relaxing. Such a beautiful place to visit .Make this your bucket list .I promise you, you’ll fall in love.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall Service was Amazing. The Hotel, our Room, the View, the Food.. Everything was Amazing
Stayed 3 nights in Sep 2023

4/10 Poor

Varun

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Make sure you check all room options. Showers and jacuzzi were broken in our room. Showers got fixed but jacuzzi didn’t. No proper outdoor relaxing space in our pool area
Stayed 5 nights in Aug 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. We got upgraded to a villa as it was our 26th wedding anniversary and it was just fabulous. Excellent service, wonderful helpful staff and concierge services. Well equipped rooms with stunning views of the Caldera. Would go back for sure!!!
Stayed 4 nights in Aug 2023

2/10 Terrible

Andreh

Disliked: Cleanliness, staff & service, property conditions & facilities
Very low quality hotel with unprofessional service and expensive which it’s not worth it
Stayed 4 nights in Aug 2023

10/10 Excellent

Itzik, Rumson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this hotel. The rooms are specious and convenient and the view from the room is spectacular. The reception is probably the only part that wasn't superb, otherwise this was one of the best vacations we have had. Totally recommend it to families

10/10 Excellent

Jason

Stayed 3 nights in Aug 2023

10/10 Excellent

Harendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!!! Beds were changed everyday.Great breakfast
Stayed 5 nights in Jul 2023