Fira Holiday Packages

Beautiful authentic cave like accommodation with a view you only dream out. Check in with Akis was amazing, he is a very welcoming host who after carrying our bags to our room provided a very informative overview of Santorini. Breakfast was average and cold. Had to wait often for items to be brought out, even coffee one morning and dirty dishes not cleared from many tables limiting where you could sit. I feel Vaggelis is either a very quite man or just doesn't like talking because it is not very welcoming during the day. You have to say good morning if you want to be acknowledged. After our superb afternoon check in with Akis, this was very disappointing. Akis should be on the day shift. Vaggelis did carry our bags back to our transfer and shake our hands at the end so thats what makes me think it is a communication thing rather than just being rude. Improvements need to be made here. Rooms were lovely and traditional with amazing views but the bed was like a rock and was the worst sleep we'd had after traveling Europe for 5 weeks and sleeping in many places. We were extremely disappointed that the infinity type pool/spa you see in the photos had its heating turned off and was too cold to go in. This was one reason I was enticed when choosing where to stay. We only had the option of swiming in the cave pool. This really let my stay down. Overall we still had a nice stay but many improvements need to be made for this property to be recommendeded to others.