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Waldhaus Flims Wellness Resort, Autograph Collection

5.0 star property
Family ski hotel with 4 restaurants
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Waldhaus Flims Wellness Resort, Autograph Collection

Indoor pool, outdoor pool, pool umbrellas
View from property
In-room safe, desk, blackout curtains, iron/ironing board
Free daily buffet breakfast
Sauna, hot tub, steam room, Turkish bath/hammam, aromatherapy

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Breakfast included
    Breakfast included

Explore the area

Map
Via Dil Parc 3, Flims, 7018
    Flims Ski Resort
    2 min walk
    Laax Ski Area
    12 min walk
    Foppa Gondola
    16 min walk

Room options

View all photos for Superior Single Room, 1 Single Bed, Mountain View

Superior Single Room, 1 Single Bed, Mountain View

Superior Single Room, 1 Single Bed, Mountain View

Highlights

Heating
LCD TV
Pillow menu
Blackout curtains
Portable fan
Electric kettle
Cable channels
Video game console
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Superior Suite, 1 Bedroom

Highlights

Heating
LCD TV
Pillow menu
Portable fan
Separate bedroom
Blackout curtains
Electric kettle
Cable channels
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Highlights

Heating
LCD TV
Pillow menu
Portable fan
Separate bedroom
Blackout curtains
Electric kettle
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

Highlights

Heating
LCD TV
Pillow menu
Blackout curtains
Portable fan
Electric kettle
Cable channels
Video game console
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

Highlights

Heating
LCD TV
Pillow menu
Blackout curtains
Portable fan
Electric kettle
Cable channels
Video game console
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Mountain View (Balcony)

Deluxe Room, 1 King Bed, Balcony, Mountain View (Balcony)

Deluxe Room, 1 King Bed, Balcony, Mountain View (Balcony)

Highlights

Balcony
Heating
LCD TV
Pillow menu
Blackout curtains
Portable fan
Electric kettle
Cable channels
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View (Balcony)

Superior Room, 1 King Bed, Balcony, Mountain View (Balcony)

Superior Room, 1 King Bed, Balcony, Mountain View (Balcony)

Highlights

Balcony
Heating
LCD TV
Pillow menu
Blackout curtains
Portable fan
Electric kettle
Cable channels
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Balcony

Junior Suite, 1 Bedroom, Balcony

Junior Suite, 1 Bedroom, Balcony

Highlights

Balcony
Heating
LCD TV
Pillow menu
Portable fan
Separate bedroom
Blackout curtains
Electric kettle
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Smoking

Signature Suite, 1 Bedroom, Smoking | Living room

Signature Suite, 1 Bedroom, Smoking

Highlights

Heating
LCD TV
Pillow menu
Portable fan
Separate bedroom
Blackout curtains
Electric kettle
Cable channels
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property
Hotel des Alpes
Pool
Breakfast included
Spa
Pet-friendly
4.2 out of 5, Very good, (28)
The price is AU$346
for 1 night
includes taxes & fees
5 Oct - 6 Oct
Hotel des Alpes

About the area

Flims

A luxury stay in Flims awaits you at Waldhaus Flims Wellness Resort, Autograph Collection. Within steps you'll find Flims Ski Resort and Spaligna within a 10-minute stroll. Highlights at this ski hotel include 4 restaurants, 2 bars/lounges and a winery. .A day of pampering at delight spa and beauty can include sports massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The fine-dining restaurant, The Grand, serves international cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the 2 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to mini golf. 4499 square feet (418 square metres) of event facilities include meeting rooms and conference space, and other business amenities include limo/town car service. Additionally, you'll find a 24-hour gym, a Turkish bath/hammam and a sauna. Each morning free buffet breakfast is offered between 7:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .Near this 5-property class Flims hotel, you'll find Flims Laax Falera Ski Resort.

What's nearby

  • Flims Ski Resort - 2 min walk
  • Foppa Gondola - 16 min walk
  • Lake Cauma - 18 min walk
  • Laax Ski Resort - 3 min drive
  • Flims Laax Falera Ski Resort - 4 min drive

Getting around

  • Reichenau-Tamins Station - 13 min drive

Restaurants

  • ‪Stenna - ‬15 min walk
  • ‪Legna Bar - ‬15 min walk
  • ‪DeliCious - ‬4 min walk
  • ‪Kaufmann Frauen - ‬4 min walk
  • ‪Ella - ‬14 min walk

About this property

Waldhaus Flims Wellness Resort, Autograph Collection

Family ski hotel with 4 restaurants
Enjoy a swim in the indoor and outdoor swimming pools after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 4 restaurants on site, along with a nearby snack bar/deli. Free breakfast is served daily. This luxury hotel also offers an attached winery, a complimentary children's club and outdoor tennis courts. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 73 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 4499 sq ft of conference space
  • 418 sq. m of conference space
  • Built in 1877
  • Buffet breakfast (free)
  • Winery on site
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Ski lift tickets
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Bar by the pool
Waldhaus Flims Wellness Resort, Autograph Collection offers 73 accommodations, which are accessible via exterior corridors and feature DVD players and video game consoles. A pillow menu is available. 48-inch LCD televisions come with cable channels. Bathrooms include baths or showers.

This Flims hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a safe and portable fans. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include sports massages and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free ski shuttle
  • Limo/town car service
  • Parking on site (CHF 25 per day; includes in/out privileges)
  • Valet parking on site (CHF 25 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gourmetrestaurant Epoca
  • Il Tschaler
  • Ristorante Pomodoro
  • The Grand

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Downhill skiing
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Ski passes
  • Tennis lessons
  • TV in common areas
  • Winery
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • Free children's club
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Living room
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,499 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Detox wraps
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Ballroom
  • Building
  • Built in 1877
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower

Entertainment

  • 48-inch LCD TV with cable channels
  • DVD player
  • Video game console

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Waldhaus Flims Wellness Resort, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 135.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 25 per day (in/out privileges)
  • Valet parking fee: CHF 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 135.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hotel im Waldhaus Flims Mountain Resort
Grand Hotel Waldhaus Mountain Resort
Grand im Waldhaus Flims Mountain
Grand Waldhaus Mountain
Grand Hotel im Waldhaus Mountain Resort
Grand im Waldhaus Mountain
Grand Hotel Waldhaus Flims
Grand Hotel Waldhaus
Grand Waldhaus Flims
Grand Waldhaus
Grand Hotel im Waldhaus Flims Mountain Resort Spa
Waldhaus Flims Hotel
Waldhaus Hotel
Waldhaus
Grand Hotel by Waldhaus Flims
Waldhaus Flims Wellness Resort
Waldhaus Flims Alpine Grand Hotel Spa
Waldhaus Flims Wellness Resort, Autograph Collection Hotel
Waldhaus Flims Wellness Resort, Autograph Collection Flims
Waldhaus Flims Wellness Resort, Autograph Collection Hotel Flims

Frequently asked questions

What is the cancellation policy at Waldhaus Flims Wellness Resort, Autograph Collection?

Waldhaus Flims Wellness Resort, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Waldhaus Flims Wellness Resort, Autograph Collection?

Yep, Waldhaus Flims Wellness Resort, Autograph Collection has a self car park with in/out privileges for CHF 25 per day. Onsite parking is limited.

Is there a spa on site at Waldhaus Flims Wellness Resort, Autograph Collection?

There's no onsite spa, but this property does offer services like detox wraps as well as sports massages.

Does Waldhaus Flims Wellness Resort, Autograph Collection have a pool?

Waldhaus Flims Wellness Resort, Autograph Collection has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Waldhaus Flims Wellness Resort, Autograph Collection?

Waldhaus Flims Wellness Resort, Autograph Collection features a winery, a Turkish bath and an outdoor pool.

Is Waldhaus Flims Wellness Resort, Autograph Collection family-friendly?

You bet! With amenities such as a free children's club and children's meals, as well as childcare services in the guestrooms, it's no surprise that Waldhaus Flims Wellness Resort, Autograph Collection is a hit with families.

Does Waldhaus Flims Wellness Resort, Autograph Collection serve breakfast?

Yeah, free buffet breakfast is served daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Waldhaus Flims Wellness Resort, Autograph Collection?

No, Waldhaus Flims Wellness Resort, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Waldhaus Flims Wellness Resort, Autograph Collection?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Waldhaus Flims Wellness Resort, Autograph Collection?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Waldhaus Flims Wellness Resort, Autograph Collection?

No, pets and service animals are not allowed.

Waldhaus Flims Wellness Resort, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 87 out of 131 reviews" "
Rating 8 - Good. 24 out of 131 reviews" "
Rating 6 - Okay. 10 out of 131 reviews" "
Rating 4 - Poor. 9 out of 131 reviews" "
Rating 2 - Terrible. 1 out of 131 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Denise

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Amazing staff, beautiful hotel and area and delicious food. I would move there ;)
Stayed 4 nights in Feb 2022

10/10 Excellent

Sumanjit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
This was a last minute booking for a girls spa weekend and we couldn’t have picked a better place. Beautiful location and property. All the staff were super friendly and down to earth and couldn’t do enough for us. The food in each restaurant was really delicious too plus a great wine list too!! The room was very spacious and luxurious as was the spa with a great range of treatment options with really lovely therapists.
Stayed 1 night in Jul 2021

10/10 Excellent

Bruna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness
Pool and spa area was nice Room was not very clean Bathroom shower leaked, mold around shower Carpets looked stained and dirty Staff seemed overworked
Stayed 3 nights in Feb 2021

10/10 Excellent

Filip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel, extraordinary service, kids friendly. The whole family loved it
Stayed 1 night in Jan 2021

8/10 Good

Sébastien

Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Very friendly and service oriented staff. Room very clean but heating with conventional radiators. No way to control ambient temperature.
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be back!
Beautiful hotel with great facilities and expansive grounds centrally located within Flims. Loved The Siam restaurant and breakfast spread!
Stayed 2 nights in Sep 2020

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel
A very well kept hotel, service is great, breakfast buffet has everything you could wish for. Only eish i had known that the chalet rooms are in a separate building.
Stayed 1 night in Jun 2020

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay - will be back
Wonderful relaxing stay with the family. Food and friendly service were great and the kids were happy hiking with the family and playing in the kids club. Excellent Spa
Stayed 1 night in May 2020

4/10 Poor

Carolin

Stayed 2 nights in May 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wonderful!
Absolutely wonderful. Amazing staff, very friendly and a superb location
Stayed 1 night in Jan 2020

6/10 Okay

Anette

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning setting, spacious rooms and and great facilities
Stayed 5 nights in Jul 2019

4/10 Poor

Hyungchul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Restaurant in the hotel ignored me
I was so disappointed by the restaurant Siam in the hotel. I went there to have dinner. I waited at the entrance of the restaurant until somebody guided me to a table. A manager came to me and said "What do you need?". He approached too closely to me so I had to step back, which was intimidating. I had a seat anyway, and ordered a menu (fried rice), then I waited long time. I knew things were slower in Europe, so waited longer. Since I waited enough, I tried to catch the manager while he was passing by. I raised my hand and was sure that he saw me, but he ignored me. I waited more and more time until one waitress asked "Do you want some desert?". At that time, I'd been waiting for 1 hour. I said that I ordered the menu, but the main dish hadn't been served. The waitress checked at the kitchen and said that there's no rice in the kitchen. I waited 1 hour to hear that the menu is not available. I was so upset and couldn't understand what happened. I complained to the manager (who was the residence manager) and also to the restaurant manager. Next day, the residence manager tried to explain. He said the things that happened were all mistakes. But, I still cannot understand how that kind of mistakes can happen. The restaurant manager and the residence manager were there in the restaurant, I was in the middle of the dining room. I don't understand how nobody resolved the issues.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great skiing
Lovely hotel excellent concierge Shame only one restaurant open in the evening on site
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Staff at the hotel were excellent. They went out of their way to make the service feel personal. We had the terrace rooms, which were large and very comfortable. Spa was large and well managed with lots of options. Buffet breakfast was extensive and well done. We have only compliments for every aspect of our stay.
Stayed 7 nights in Dec 2017

10/10 Excellent

Christophe O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Classic Swiss Spa
Classic old-school Swiss spa hotel but with a very modern and great spa. Excellent and friendly service, gorgeous grounds and amazing pools and saunas. Can't wait to return to Flims and the Grand Hotel Waldhaus!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr schön.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar!
Stayed 1 night in May 2022