6/10 Okay
Aiping
2 Aug 2024
Paid for the entire booking via Expedia. Received a French note right before boarding the plane so did not read it nor translated it. Got to the hotel around 1 am after arrival at 10:30 pm but realized by a helpless Expedia chat service person that the front desk closes at 11:00 pm. There was an onsite machine for checking in but after putting in my Expedia reservation number was told invalid number. Now I am charged for $255.00 for a night stay that did not happen and was turned away at 1:30 am in the morning after more than 18 hours of travel.
Aiping
Stayed 9 nights in Jul 2024