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Helnan Phønix Hotel

4.0 star property
Hotel with a fitness centre, steps from Aalborg Historical Museum

Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Family Quadruple Room
Junior Room, 1 King Bed
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Room service
  • Parking available

Explore the area

Map
Vesterbro 77, Aalborg, DK-9000
  • Jomfru Ane Gade
    ‪4 min walk‬
  • House of Music
    ‪14 min walk‬
  • Aalborg Zoo
    ‪3 min drive‬
  • Aalborg (AAL)
    ‪11 min drive‬

Room options

View all photos for Double Room, 1 King Bed

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 1 King Bed

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Cable channels
Desk
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Cable channels
Desk
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

About the area

Aalborg

Helnan Phønix Hotel places you in the centre of Aalborg, steps from Aalborg Historical Museum and within a short 5-minute stroll of Budolfi Cathedral. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Additionally, you'll find coffee/tea in a common area, a terrace and tour/ticket assistance. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a short walk of this 4-property class Aalborg Centrum hotel include Jomfru Ane Gade and Jens Bangs Stenhus.

What's nearby

  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Aalborg Congress and Culture Center - 7 min walk - 0.7 km
  • Aalborg Harbour - 8 min walk - 0.7 km
  • House of Music - 14 min walk - 1.2 km
  • Aalborg Zoo - 3 min drive - 2.1 km

Getting around

  • Aalborg Station - 9 min walk
  • Aalborg (AAL) - 13 min drive

Restaurants

  • ‪Burger Boom - ‬2 min walk
  • ‪Nam - ‬2 min walk
  • ‪Fisk Og Skaldyr - ‬2 min walk
  • ‪SushiMania - ‬4 min walk
  • ‪Cafe Friends - ‬2 min walk

About this property

Helnan Phønix Hotel

Hotel with a fitness centre, steps from Aalborg Historical Museum
As a guest of Helnan Phønix Hotel, you'll find a fitness centre, a terrace, and multilingual staff. Public spaces have free WiFi. The business-friendly Helnan Phønix Hotel also features tour/ticket assistance, coffee/tea in common area, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Aalborg hotel is smoke free.

  • 224 guestrooms or units
  • 5 levels
  • 3 buildings
  • Conference rooms
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Helnan Phønix Hotel offers 224 accommodations with a hairdryer. Televisions come with cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Danish, English

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  • Pet-friendly
  • Free WiFi
  • Parking available
4.3 out of 5, Excellent, 1,009 reviews
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includes taxes & fees
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Milling Hotel Gestus

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (DKK 100 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; DKK 150 for adults and DKK 150 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DKK 200 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for DKK 100.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 150 for adults and from DKK 150 for children
  • Uncovered self-parking fee: DKK 100 per day
  • Pet fee: DKK 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 100.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

What is the cancellation policy at Helnan Phønix Hotel?

Helnan Phønix Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Helnan Phønix Hotel?

Yep, Helnan Phønix Hotel has an uncovered self car park for DKK 100 per day. Onsite parking is limited.

Does Helnan Phønix Hotel serve breakfast?

Sure does, buffet brekkie is available weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Helnan Phønix Hotel?

No, Helnan Phønix Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Helnan Phønix Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Helnan Phønix Hotel?

Dogs are welcome at Helnan Phønix Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Helnan Phønix Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 756 out of 1791 reviews
Rating 8 - Good. 728 out of 1791 reviews
Rating 6 - Okay. 217 out of 1791 reviews
Rating 4 - Poor. 59 out of 1791 reviews
Rating 2 - Terrible. 31 out of 1791 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Merete

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Altid hyggeligt at besøge i de hyggelige rammer historiske rammer. Gode værelser og god service - men morgenmads buffetten er dog blevet meget trist.
Stayed 1 night in Jan 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Niklas

Business traveller
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Martin

Stayed 1 night in Jan 2025

8/10 Good

Trine Frydkjær

Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Knud

Disliked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

Denisa

Stayed 1 night in Jan 2025

10/10 Excellent

Per Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel- god morgenmad
Fint hotel, og ligger godt. med dejlig morgenmag :-)
Stayed 2 nights in Dec 2024

8/10 Good

Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SIHLI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Thomas

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel
Great location, friendly staff, nice rooms - but bathrooms needs renovation.
Stayed 1 night in Dec 2024

8/10 Good

Carsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the midle of Aalborg
Very nice place i the midle of Aalborg been there before always enjoyed it but this time the bath was poorly no hot water and no waterpresure but we still enjoyed our stay and we will visit again
Stayed 2 nights in Dec 2024

10/10 Excellent

Conni og Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Altid god service
Meget godt ophold, dog havde vi et lille problem den dag vi skulle hjem. Om morgen da min mand brugte håndvask til barbering, da stod vandet op af risten i gulvet og hele gulvet svømmede, incl min toilettaske som stod på gulvet, da der ikke er skabe. Og da jeg var i bad, opdagede jeg igen at vandet kom op. Det blev selvfølgelig meldt i receptionen. Ellers et godt ophold, stille og fredligt, og dejligt centralt.
Toilet/bad
Senge
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kamil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

8/10 Good

Per

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

TORBEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 nat i Aalborg
Super rart hotel, nem indtjekning, fint stort værelse og super morgenmad
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Stayed 1 night in Dec 2024

8/10 Good

Iben

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mette

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024