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Cititel Express Penang

3.0 star property
Hotel with free parking, steps from KOMTAR
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cititel Express Penang

Interior
Lobby
Minibar, in-room safe, desk, laptop workspace
Front of property
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
123, Lebuh Noordin, George Town, 10300
  • 1st Avenue Mall
    2 min walk
  • KOMTAR
    3 min walk
  • Prangin Mall
    4 min walk
  • Penang (PEN-Penang Intl.)
    15 min drive

Room options

View all photos for Standard Queen Room

Minibar, in-room safe, desk, laptop workspace

Standard Queen Room

Highlights

Soundproofed
Air conditioning
LCD TV
Free bottled water
Minibar
Coffee/tea maker
Desk
Laptop workspace
  • 13.9 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Free bottled water
Minibar
Coffee/tea maker
Desk
Laptop workspace
  • 13.9 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Free bottled water
Minibar
Coffee/tea maker
Desk
Laptop workspace
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 2 Single Beds, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Free bottled water
Minibar
Coffee/tea maker
Desk
Laptop workspace
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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3.9 out of 5, Good, (1000)
The price is AU$95
for 1 night
includes taxes & fees
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About the area

George Town

Cititel Express Penang puts you in the heart of George Town, within steps of KOMTAR and 1st Avenue Mall. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services and luggage storage. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Downtown George Town hotel include Swettenham Pier Cruise Terminal and Gurney Drive.

What's nearby

  • 1st Avenue Mall - 2 min walk
  • KOMTAR - 3 min walk
  • Penang Times Square - 6 min walk
  • Pinang Peranakan Mansion - 2 min drive
  • Swettenham Pier Cruise Terminal - 3 min drive

Getting around

  • Penang Sentral - 28 min drive
  • Penang (PEN-Penang Intl.) - 15 min drive

Restaurants

  • ‪Châteraisé - ‬2 min walk
  • ‪Starbright Coffee - ‬1 min walk
  • ‪Matcho Cafe - ‬1 min walk
  • ‪Red Box Karaoke - ‬3 min walk
  • ‪Lobby Lounge - ‬2 min walk

About this property

Cititel Express Penang

Hotel with free parking, steps from KOMTAR
There's a restaurant on site. WiFi is free in public spaces. Cititel Express Penang also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 3-star George Town hotel is smoke free.

  • 234 guestrooms or units
  • 22 levels
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue
Cititel Express Penang offers 234 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This George Town hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 22 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; go to: [Cititel Express Penang, [123, Lebuh Noordin, George Town 10300]]
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

Property is also known as

Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town

Frequently asked questions

What is the cancellation policy at Cititel Express Penang?

Cititel Express Penang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cititel Express Penang?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Cititel Express Penang on 18 Nov 2024 start from AU$73.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cititel Express Penang?

Yep, Cititel Express Penang has a free self car park.

Are there any beaches close to Cititel Express Penang?

The closest beach to Cititel Express Penang is Batu Ferringhi Beach (9.2 km).

Does Cititel Express Penang serve breakfast?

Yep, brekkie is offered daily.

Is there a free airport shuttle available at Cititel Express Penang?

No, Cititel Express Penang does not offer an airport shuttle service.

Is there a bar or restaurant at Cititel Express Penang?

Yep, you can grab a meal at Cititel Express Penang's onsite restaurant.

What time are check-in & check-out at Cititel Express Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cititel Express Penang?

No, pets are not allowed.

Cititel Express Penang Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 90 out of 308 reviews" "
Rating 8 - Good. 144 out of 308 reviews" "
Rating 6 - Okay. 37 out of 308 reviews" "
Rating 4 - Poor. 24 out of 308 reviews" "
Rating 2 - Terrible. 13 out of 308 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kok Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

chiang chuang

Liked: Property conditions & facilities
-
Stayed 1 night in Jul 2024

8/10 Good

ROZANI, Ampang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and walking distance to Perangin Mall ang The Top Komtar
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Choa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good locations
Stayed 1 night in May 2024

8/10 Good

Sook-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and friendly staff
Stayed 10 nights in Mar 2024

10/10 Excellent

Choa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

ANDREW

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff approachable and helpful. Overall, value for money. I liked the multistorey car park, as it was not on street level. Location was good.
Stayed 2 nights in Dec 2023

6/10 Okay

M S

Business traveller
Disliked: Staff & service
Small clean room with a small price
This is a reasonably priced accommodation in a good location. The rooms are tiny, but clean and well maintained. Housekeeping is limited to every other day.
Stayed 2 nights in Dec 2023

10/10 Excellent

DOREEN CHAI LIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Thuy, Houston

Travelled with partner
Disliked: Staff & service, amenities
Room is very small. Noise can be heard from the hall, street 18 floor below, and loud machine running noise at midnight inside the building. Fool smell from the rack holes right below the bidet spray and all over the bathroom to my bed. Had to close the bathroom door when sleep but still smell it. Seems like the room next door shares the same toilet pipe that the flushing toilet water can be heard running thru the pipe on this side. I had to hurry check out as early as 5AM just to get out of it.
Stayed 1 night in Dec 2023

10/10 Excellent

P G

Stayed 2 nights in Nov 2023

8/10 Good

Jui Yi

Stayed 1 night in Nov 2023

6/10 Okay

Chew Yong

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

BIK KUEN Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, convenient location for assess different places by walking distance
Stayed 2 nights in Aug 2023

10/10 Excellent

koh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple roo.
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Penang stay in Cititel Express in year 2023
Overall is perfect, location wise and the front desk staff is helpful and cheerful. Except for the room cleaning is happened only two days once. During my 5 days 4 night stay only tidy up the room once. Another issue is the central air-conditioning, it seems like is over-usage by the hotel guest, it quite stuffy during the mid-night. Lastly is the pillow quite soft and wear and teared, could not support the neck and head in proper position. Lucky housekeeping has the additional pillow to provide. Finally is just a qurious query why some of the vacant room's door is not close completely? Morning, afternoon, evening is still the same status, it make me quite worry and scary feelings. i did inform the front desk, but no action has been taken.
clear sky view from Presgrave street hawker centre ....
another angle view from Hin Bus Depot .....
Stayed 1 night in Aug 2023

8/10 Good

Cheoh Wang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a pleasant stay. Standard Toiletaries are provided will be best.
Stayed 3 nights in Jul 2023

8/10 Good

Poh Chin christo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room service only on alternate days. Free water arent able to be plenish daily. Same for toilet rolls & tissue paper. Have to get room service. Room is clean. Walkable to shopping ctrs & street hawkers. Linked to the wembley with good massage svc at its level 11
Stayed 3 nights in Jun 2023

10/10 Excellent

Rima prihatin n

Liked: Cleanliness, staff & service, property conditions & facilities
Design
Stayed 4 nights in Jun 2023

6/10 Okay

FARVINNISA

Exhaust doesn’t work. Stinks the room. Parking ticket never works. Always have to go to front desk to get it replaced.
Stayed 2 nights in Jun 2023

8/10 Good

FARVINNISA

Travelled with family
Liked: Cleanliness
Nice hotel, clean and friendly staff. Main problem is parking ticket. Every time it will say faulty and have to go to front desk to get it replaced. Front desk is only open 9am to 9pm. Beyond these hours, have to go to adjacent Wembley Hotel front desk. Room a bit small but beds are comfortable. The washroom exhaust was not working, apparently the hotel was having some issues with it. So it’s a bit uncomfortable to use. Each time after housekeeping, need to ask for third towel as there were three of us and had to call the front desk multiple times and wait about 20 minutes to get one. Otherwise location is great, walking distance to KOMTAR, 1st Avenue and Georgetown overall. Good price- was $40 Canadian per night and nice hotel.
Stayed 4 nights in May 2023

6/10 Okay

Lee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The plus point of this hotel is location.
Total stayed 6 nights, 2 separate booking 4n + 2n 2nd day - got locked out fm my own room 3rd day - rushing out for my mum funeral, safe cant open. Lame reason was too many stuff in the safe (1 laptop, 1 ipad, 2 passports & prayer red pkts) 5th day - returned fm tiring prayer, got locked out fm room again. Reason was I supposed to checkout. I already extended & paid tourism tax on 2nd day of my stay
Stayed 4 nights in Mar 2023

8/10 Good

Suw Kunn

Liked: Staff & service, property conditions & facilities
Clean and convenient location for transport and food. Check in at St Giles Hotel instead.
Stayed 5 nights in Mar 2023