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Mövenpick Hotel Cairo - Media City

5.0 star property
Luxury hotel with 3 restaurants and 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mövenpick Hotel Cairo - Media City

Waterslide
Interior
Premium bedding, memory-foam beds, minibar, in-room safe
Junior Suite, 1 King Bed with Sofa bed, Pool View | Living room
Front of property

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Spa
    Spa
  • Air conditioning
    Air conditioning

Explore the area

Map
Wahat Road, 6th Of October District, 6th of October City, 12451
  • Dreamland Golf Course
    4 min drive
  • Mall Of Egypt
    6 min drive
  • Mall of Arabia
    16 min drive
  • Cairo (CAI-Cairo Intl.)
    60 min drive

Room options

View all photos for Premier Room, 2 Single Beds

Premium bedding, memory-foam beds, minibar, in-room safe

Premier Room, 2 Single Beds

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premiere Suite Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Premiere Suite Pool View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed with Sofa bed, Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Premier Room, 1 Double Bed with Sofa bed, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 Double Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Premier Room, 1 Double Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Garden View

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Room, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, 2 Single Beds, Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Premier Twin Room, 2 Single Beds, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Twin Room, 2 Single Beds, Pool View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Pool View

Junior Suite, 1 King Bed with Sofa bed, Pool View

Junior Suite, 1 King Bed with Sofa bed, Pool View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Memory foam bed
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Classic Room, 1 King Bed, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, Pool View

Premium bedding, memory-foam beds, minibar, in-room safe

Classic Twin Room, 2 Single Beds, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Hilton Pyramids Golf
Pool
Spa
Kids pool
Parking included
3.6 out of 5, Good, (240)
The price is AU$205
for 1 night
includes taxes & fees
1 Dec - 2 Dec
Hilton Pyramids Golf

About the area

6th of October City

A luxury stay in 6th of October City awaits you at Mövenpick Hotel Cairo - Media City. You'll be 2.2 km (1.4 mi) from Mall Of Egypt and 3.9 km (2.4 mi) from Dreamland Golf Course. Highlights at this eco-friendly hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Sunshine Wellness Center can include deep-tissue massages, hot stone massages, body scrubs and facials along with access to the mud bath. The theme restaurant, Bibas Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free water park, nightclub, free kids' club and 24-hour gym. 4 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a free manager's reception and a Turkish bath/hammam. There's also self parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 5-property class 6th of October City hotel, attractions include Giza Pyramid Complex and Pyramid of Khufu.

What's nearby

  • Mall Of Egypt - 6 min drive
  • Dream Park - 10 min drive
  • Great Sphinx of Giza - 17 min drive
  • Grand Egyptian Museum - 18 min drive
  • Giza Pyramid Complex - 18 min drive

Getting around

  • Cairo Rames Station - 53 min drive
  • Cairo (CAI-Cairo Intl.) - 60 min drive

Restaurants

  • ‪ستاربكس - ‬7 min drive
  • ‪ماكدونالدز - ‬14 min drive
  • ‪ستاربكس - ‬9 min drive
  • ‪ستاربكس - ‬12 min drive
  • ‪ماكدونالدز - ‬14 min drive

About this property

Mövenpick Hotel Cairo - Media City

Luxury hotel with 3 restaurants and 2 outdoor pools
As a guest of Mövenpick Hotel Cairo - Media City, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 3 restaurants and 4 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. A children's pool, a health club, and a nightclub are also featured at the luxury Mövenpick Hotel Cairo - Media City. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star 6th of October City hotel.

  • 360 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 4 coffee shops
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
Mövenpick Hotel Cairo - Media City offers 360 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. This 6th of October City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sunshine Wellness Center has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (USD 6 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • 4 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bibas Restaurant
  • El Badia Restaurant
  • La Terrazza

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Hotel Cairo - Media City

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 62 per room
  • Self-parking fee: USD 6 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 10 AM to 6:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Moevenpick Casino Cairo-Media City
Moevenpick Casino Cairo-Media City 6th of October City
Moevenpick Hotel & Casino Cairo-Media City 6th of October City
Mövenpick Hotel Casino Cairo-Media City 6th of October City
Movenpick Hotel Casino Cairo-Media City 6th of October City
Movenpick Hotel Casino Cairo-Media City
Movenpick Casino Cairo-Media City
Hotel Movenpick Hotel & Casino Cairo-Media City
Movenpick Hotel & Casino Cairo-Media City 6th of October City
Movenpick Hotel Casino Cairo Media City
Movenpick Casino Cairo-Media City 6th of October City
Moevenpick Hotel Casino Cairo Media City
Mövenpick Hotel Casino Cairo Media City
Movenpick Cairo Media City

Frequently asked questions

What is the cancellation policy at Mövenpick Hotel Cairo - Media City?

Mövenpick Hotel Cairo - Media City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mövenpick Hotel Cairo - Media City?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Mövenpick Hotel Cairo - Media City on 20 Nov 2024 start from AU$223.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mövenpick Hotel Cairo - Media City?

Yep, Mövenpick Hotel Cairo - Media City has a self car park with in/out privileges for USD 6 per night.

Is there a spa on site at Mövenpick Hotel Cairo - Media City?

Yep, Sunshine Wellness Center is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Mövenpick Hotel Cairo - Media City have a pool?

Mövenpick Hotel Cairo - Media City has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10 AM to 6:00 PM.

Does Mövenpick Hotel Cairo - Media City have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Mövenpick Hotel Cairo - Media City?

Mövenpick Hotel Cairo - Media City features 2 outdoor pools, a full-service spa and a nightclub. All guestrooms come with hydromassage showerheads, memory foam beds and premium bedding.

What makes Mövenpick Hotel Cairo - Media City a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Mövenpick Hotel Cairo - Media City.

Is Mövenpick Hotel Cairo - Media City family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Mövenpick Hotel Cairo - Media City is a hit with families.

Does Mövenpick Hotel Cairo - Media City serve breakfast?

Yep, brekkie is available daily.

Is there a free airport shuttle available at Mövenpick Hotel Cairo - Media City?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mövenpick Hotel Cairo - Media City?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mövenpick Hotel Cairo - Media City?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mövenpick Hotel Cairo - Media City?

No, pets and service animals are not allowed.

Mövenpick Hotel Cairo - Media City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 69 out of 220 reviews" "
Rating 8 - Good. 64 out of 220 reviews" "
Rating 6 - Okay. 42 out of 220 reviews" "
Rating 4 - Poor. 21 out of 220 reviews" "
Rating 2 - Terrible. 24 out of 220 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities
Far from midtown
Stayed 1 night in Jul 2024

8/10 Good

Omar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff Clean rooms. Just have to figure out the bed situation with expedia. Will be back for sure. Thanks Movenpick
Stayed 14 nights in Jul 2024

10/10 Excellent

Nafisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to spend vacation there
Stayed 3 nights in Jul 2024

8/10 Good

hussein

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
a good property but traffic is a killer
Stayed 10 nights in Jul 2024

2/10 Terrible

Zebulin

Stayed 2 nights in Jul 2024

10/10 Excellent

hadi

Stayed 2 nights in Jun 2024

10/10 Excellent

Jason, Saskatoon

Stayed 7 nights in Jun 2024

10/10 Excellent

Hatem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one
Stayed 4 nights in May 2024

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall my stay was comfortable.
Stayed 3 nights in May 2024

8/10 Good

Shiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and nice. The staff was very friendly and polite. Top tier service. My only complaint is the hotel lobby area is very heavy in smoke. Also, the room attached to my room was a bit loud and the sound came right through the shared door. Otherwise, great place to stay.
Stayed 3 nights in Apr 2024

4/10 Poor

LAYAL

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was excited to have a relaxing time with my family but only to be very disappointed. At first we check in told swimming pool closes certain time only to find that it close a bit early which we would’ve enjoyed. Second the mosquitos… I don’t think I slept for more than 20 minutes because I was literally getting bites every minute. I felt like the sheets and the pillows weren’t as clean… finally after already paid for our stay the day before and got bites and uncomfortable sleep I get a new charge because the staff who checked me didn’t do the math right… knowing how international and high class this hotel I was very disappointed in our stay and probably won’t be coming back again.
Stayed 1 night in Apr 2024

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Pamela

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Hossam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

6/10 Okay

Tarik

Stayed 10 nights in Jul 2023

8/10 Good

Ahmed

Stayed 1 night in May 2023

10/10 Excellent

hadi m

Stayed 2 nights in May 2023

6/10 Okay

Helen

Liked: Amenities
Disliked: Cleanliness
The standard of customer service at reception is poor with untrained staff. The rooms need upgrading as they look out of date & the bathrooms need a complete overhaul.
Stayed 16 nights in Mar 2023

4/10 Poor

Mads

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Never stay here again
This hotel is poorly maintained and it’s not clean. The staff was friendly however the overall impression is not good. I’m a frequently business traveler with more than 75 night abroad a year ../ I will never stay in this hotel again
Stayed 2 nights in Mar 2023

4/10 Poor

Abdullah, Surra

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole property needs to be renovated.
Stayed 3 nights in Mar 2023

4/10 Poor

Moyosore

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
I’m not sure if this is a 5 star hotel. It doesn’t depict this in any form. I’m used to 5 star hotels but this was an understatement. My first time in any a Mövenpick hotel. My room was devoid of different items. When I spoke to reception, I was told to call if I needed anything replaced. He was dismissive. Dust in different areas of the room. The only thing good I could say was when I checked in close to midnight, I asked if I could get some for my daughter and I to eat and they did a good job. Otherwise, it was not a good experience.
Stayed 2 nights in Feb 2023

6/10 Okay

kaddour

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not a five star hotel
Food not nice for a five star hotel, bad service very slow. Loud music at breakfast
Stayed 5 nights in Sep 2022

6/10 Okay

Stanley, flushing

Stayed 1 night in Sep 2022

6/10 Okay

Hanaa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It’s very old and not clean
Stayed 1 night in Aug 2022

10/10 Excellent

Nervana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Excellent hotel! Perfect food and very comfortable beds. Also very friendly staff. The pool view room was amazing too!
Stayed 3 nights in Aug 2022