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Hotel Emperador

4.0 star property
Hotel with a fitness centre, steps from Gran Via

Photo gallery for Hotel Emperador

Exterior
Outdoor pool, pool loungers, lifeguards on site
Outdoor dining
View from property
Outdoor pool, pool loungers, lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is AU$292
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Lope de Vega Theatre
    ‪1 min walk‬
  • Plaza de España - Princesa
    ‪1 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Renovated in 2020
Private bathroom
Hairdryer
Minibar
  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon

Habitación Club Pemium balcon

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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The price is AU$433
for 1 room
includes taxes & fees
17 Mar - 18 Mar
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About the area

Madrid

Hotel Emperador puts you in the heart of Madrid, within steps of popular attractions like Gran Via and Plaza de España - Princesa. Highlights at this hotel include an outdoor swimming pool, a poolside bar and a bar/lounge. .Enjoy the gym, seasonal outdoor swimming pool, pool loungers and lifeguards on site. 2153 square feet (200 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. .Attractions within a 10-minute walk of this 4-property class Madrid Centro hotel include Puerta del Sol and Royal Palace of Madrid.

What's nearby

  • Gran Via - 1 min walk
  • Puerta del Sol - 9 min walk
  • Royal Palace of Madrid - 9 min walk
  • Plaza Mayor - 10 min walk
  • Prado Museum - 4 min drive

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪Meson el Jamon - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Llaollao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sirena Verde - ‬1 min walk

About this property

Hotel Emperador

Hotel with a fitness centre, steps from Gran Via
Hotel Emperador offers its guests an outdoor pool and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador. A complete renovation of Hotel Emperador was completed in April 2020.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1947
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Emperador offers 232 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hotel Emperador?

Hotel Emperador offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Emperador?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Emperador on 9 Mar 2025 start from AU$292.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Emperador have a pool?

Yep, and guests love it! Hotel Emperador has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from May to September.

Does Hotel Emperador serve breakfast?

You bet, our travelers can't get enough of the buffet breakfast here! Offered daily from 7:30 AM to 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Emperador?

No, Hotel Emperador does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Emperador?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Emperador?

No, only service animals are allowed.

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1065 out of 1515 reviews
Rating 8 - Good. 317 out of 1515 reviews
Rating 6 - Okay. 85 out of 1515 reviews
Rating 4 - Poor. 23 out of 1515 reviews
Rating 2 - Terrible. 25 out of 1515 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tomas D

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, this was the second time I stayed at this hotel and I'm already thinking about booking this hotel again the next time I travel to Madrid. I'm also recommending it to my friends. The hotel is centrally located, with good service and very friendly staff, and good cleanliness.
Stayed 6 nights in Nov 2024

10/10 Excellent

Borras

Love this hotel. Great location and excellent staff!
Stayed 1 night in Nov 2024

2/10 Terrible

Axel, Gran Canaria

Stayed 1 night in Jul 2024

10/10 Excellent

Ginny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was only for one night. The hotel was clean and neat.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was an excellent hotel including the breakfast/ dining options. Staffing was very good and great security.
Stayed 6 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOCATION!
You can't beat the location! Hotel is very pretty and staff was friendly. We had a drink at the bar upstairs and she made me an excellent martini. The bed was just okay, it wasn't the most comfortable. The shower water was inconsistent - it fluctuated between too hot and not hot enough. I loved the bidet! Service all around was very good. We very much enjoyed our stay and would stay here again on the location alone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Nov 2024

10/10 Excellent

Malcolm, Wellington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Staff friendly and efficient. Bring your Netflix account as there are no English entertainment channels on the TV. Would definitely stay again.
Stayed 8 nights in Nov 2024

10/10 Excellent

Changan

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location!
This is my third trip to Madrid over 3 months and I stayed at various hotels. The stay in this hotel was perfect for shopping, eating and going to the theater. In fact, I also went to the Lion King musical, 3 doors down. I like this hotel and as a gold member, my room was upgraded to a club room. The room was large as was the bathroom. The bed was not as comfortable as the other hotels tht I had stayed in but it was ok. Breakfast wasn’t that memorable and could be better. The rooftop terrace and restaurant was special and is worth a drink or a meal to enjoy the view. The reception was cordial but not particularly warm. All in all, it was a good stay and I would certainly recommend this to anyone who may be interested in a night out. The area around is buzzing, even at midnight!
Stayed 2 nights in Nov 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 3 nights in Nov 2024

8/10 Good

YUN FUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Victoria

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is old but room was renovated. Bedroom is very good. Shower stall in bathroom is tight. I am 5’2” with a small frame and I still found the shower area small. Room is non-smoking, but smelled like cigarette when we checked in. Hotel is on Grand Via which is a very busy street with lots of tourists and shoppers.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

curtis

Liked: Amenities
Disliked: Staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed every moment.
Bathroom is important and it has been always super clean, as the moquette in the room.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff. Doina who cleaned our room was very friendly and efficient. Great location close to everything. A small issue with noise traveling between rooms. Overall excellent stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Angel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent and the top terrace a nice place to meet and share with family and friends. Staff in the terrace A , specially Barbara. Very nice place.
Stayed 2 nights in Nov 2024

8/10 Good

Jakub

Liked: Cleanliness, staff & service, amenities
Nice and comfortable hotel, if you like to be in the central spot. Downsides include noisy and a bit dirty surroundings. Hotel is undergoing upgrade, if you get a worn-out room, ask for a different one. This worked for me perfectly and got clean, fresh room that was just perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Daile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, excellent services
Stayed 2 nights in Nov 2024

10/10 Excellent

Honglan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. cleanness, good breakfast
Stayed 2 nights in Oct 2024

8/10 Good

william

Accessible to everything, as what they say “ gran via is the broadway of madrid
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose, Weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Nov 2024