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Melia Grand Hermitage - All Inclusive

5.0 star property
All-inclusive property with 3 restaurants and 4 outdoor pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Melia Grand Hermitage - All Inclusive

Exterior
Water park
Egyptian cotton sheets, premium bedding, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub
  • Pool
    Pool
  • All-inclusive
    All-inclusive

Explore the area

Map
1 Grand Hermitage Alley, Golden Sands, 9007
  • Golden Sands Beach
    3 min walk
  • Golden Sands Yacht Port
    17 min walk
  • Minigolf course
    3 min drive
  • Varna (VAR-Varna Intl.)
    38 min drive

Room options

View all photos for The Level, Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

The Level, Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Sofa bed - double
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, Park View (Twin Beds)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Room, Park View (Twin Beds)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 43 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Park View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 43 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Room Sea View Twin Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

The Level Room Sea View Twin Beds

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for The Level, Room, 1 King Bed, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

The Level, Room, 1 King Bed, Sea View

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, Sea View (Twin Beds)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Room, Sea View (Twin Beds)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

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About the area

Varna

A luxury stay in Varna awaits you at Melia Grand Hermitage - All Inclusive. Within a 5-minute stroll you'll find Golden Sands Beach and Golden Sands Yacht Port within a 20-minute walk. Highlights at this all-inclusive property include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, body scrubs and facials along with access to the sauna and hot tub. The buffet restaurant, Hermitage Restaurant, is open for breakfast, lunch and dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the nearby private beach and enjoy the on-site indoor swimming pool, free kids' club and gym. 8934 square feet (830 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Each morning free buffet breakfast is offered between 7:30 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Varna property include Aquapolis and Minigolf course.

What's nearby

  • Golden Sands Beach - 3 min walk
  • Golden Sands Yacht Port - 17 min walk
  • Nirvana Beach - 3 min drive
  • Aladzha Monastery - 8 min drive
  • Sveti Sveti Konstantin & Elena Monastery - 10 min drive

Getting around

  • Varna Station - 31 min drive
  • Varna (VAR-Varna Intl.) - 38 min drive

Restaurants

  • ‪St. Tropez - ‬8 min walk
  • ‪The Island - ‬3 min walk
  • ‪Black Pearl - ‬6 min walk
  • ‪Restaurant The Old House - ‬7 min walk
  • ‪Seven Cafe - ‬6 min walk

About this property

Melia Grand Hermitage - All Inclusive

All-inclusive property with 3 restaurants and 4 outdoor pools
Melia Grand Hermitage - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. Melia Grand Hermitage - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and 7 meeting rooms are available. Event space at this property measures 8934 square feet (830 square metres) and includes conference space. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the luxury Melia Grand Hermitage - All Inclusive. For a fee, parking is available.

This 5-star Varna property is smoke free.

  • 1 building
  • 727 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • 8934 sq ft of conference space
  • 830 sq. m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
Melia Grand Hermitage - All Inclusive offers 727 accommodations with minibars and a safe. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath, bidets, complimentary toiletries and hairdryers. This Varna property provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has massage/treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

Bulgarian, English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (BGN 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 poolside bars
  • 3 restaurants
  • 4 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Dente Restaurant
  • Hermitage Restaurant
  • The Level Restaurant

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • 8,934 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BGN 25 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hermitage
Melia Grand Hermitage
Melia Grand Hermitage Golden Sands
Melia Grand Hermitage Hotel
Melia Grand Hermitage Hotel Golden Sands
Melia Hermitage
Melia Golden Sands
Melia Grand Hermitage Golden Sands, Bulgaria - Varna Province
Melia Hotel Grand Hermitage
Melia Grand Hermitage All Inclusive All-inclusive property
Melia Grand Hermitage All Inclusive Golden Sands
Melia Grand Hermitage All Inclusive
All-inclusive property Melia Grand Hermitage - All Inclusive
Melia Grand Hermitage - All Inclusive Golden Sands
Melia Grand Hermitage
Melia Hermitage Inclusive
Melia Grand Hermitage All Inclusive
Melia Grand Hermitage - All Inclusive Golden Sands
Melia Grand Hermitage - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Melia Grand Hermitage - All Inclusive?

Melia Grand Hermitage - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Melia Grand Hermitage - All Inclusive?

Yep, Melia Grand Hermitage - All Inclusive has a self car park for BGN 25 per day.

Are there any beaches close to Melia Grand Hermitage - All Inclusive?

Yep, Melia Grand Hermitage - All Inclusive is a short 3-minute walk from Golden Sands Beach. Fun beach activities include scuba diving, waterskiing and windsurfing.

Is there a spa on site at Melia Grand Hermitage - All Inclusive?

Yep, there is an onsite spa at Melia Grand Hermitage - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Melia Grand Hermitage - All Inclusive have a pool?

Take your pick from 4 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open from June to September.

Does Melia Grand Hermitage - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Melia Grand Hermitage - All Inclusive?

Melia Grand Hermitage - All Inclusive features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Melia Grand Hermitage - All Inclusive a romantic place to stay?

1 hot tub and pool-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Melia Grand Hermitage - All Inclusive.

Is Melia Grand Hermitage - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Melia Grand Hermitage - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Melia Grand Hermitage - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Does Melia Grand Hermitage - All Inclusive serve breakfast?

Yep, complimentary buffet breakfast is available daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Melia Grand Hermitage - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Melia Grand Hermitage - All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Melia Grand Hermitage - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Melia Grand Hermitage - All Inclusive?

No, pets are not allowed.

Melia Grand Hermitage - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 102 reviews" "
Rating 8 - Good. 30 out of 102 reviews" "
Rating 6 - Okay. 12 out of 102 reviews" "
Rating 4 - Poor. 11 out of 102 reviews" "
Rating 2 - Terrible. 4 out of 102 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Randall Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the service was great.
Stayed 4 nights in Jul 2024

4/10 Poor

mirela

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This is not a 5 star property, the food is below average, 1 restaurant really, self serving, rude staff, no support from reception, broken chair on the balcony not replaced, rain shower not working, probably ok for families with kids…who eat anything …very noisy, Definitely not for someone who Wants a true 5 star experience
Stayed 10 nights in Aug 2022

6/10 Okay

yaron

Travelled with family
Disliked: Cleanliness, staff & service
It is recommended to read
The hotel is nice, I wouldn't rate it higher. The building itself is quite old-fashioned, but there are lots of facilities (pools, slides, rope park, etc.). The rooms are large, but not the cleanest, during the stay (about a week) only toilet paper towels were changed, no cleaning was done and the rooms look accordingly. There is a variety of food in the dining room and throughout the hotel, but not the most delicious and not of a high standard. A strange part is that both the slides and the rope park work at very limited hours/days (why not all day?? Probably in the busiest and most attractive month of the year) and for no particular reason. This creates long queues. I'll conclude with this, at check-out I waited close to fifteen minutes not because the hotel staff insisted on asking me how the experience was but to make sure I didn't take something from the mini bar. That says it all.
Stayed 5 nights in Aug 2022

10/10 Excellent

yvgeni

Stayed 4 nights in Aug 2022

10/10 Excellent

Keren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

4/10 Poor

Natali

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

6/10 Okay

Avivit

Travelled with family
Stayed 4 nights in Jul 2021

10/10 Excellent

Shaul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 9 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

maryam

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
I suggest it
everything was good instead room servis and the hotel was All & until 12
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff is very friendly and helpful. Food was good, room cleaning was okay (could be better), food is great but a bit overcrowded. Overall great experience.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The food was not good. Gym is awful never saw such old machines. Landscape is nice,
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reception staff not nice at check in and check out
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous for families and couples
We had an incredible time, the most pleasing part for us was the food and even more surprisingly superb team of entertainers, they are all amazing, have way too much energy, in a good way and made every effort to make each programme offered an incredible one to remember. All facilities are as amazing as advertized on the website.
Stayed 8 nights in Aug 2018

10/10 Excellent

Kitty, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Beautiful Bulgaria.... who knew? One of our best vacations ever! Melia Grand is just that..Grand! we upgraded to level guest, well worth it. There is nothing negative I can say about the hotel or staff, all were wonderful! Will definitely use Melia in the future.
Stayed 6 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great experience the hotel offers a lot good amenities food and entertainment. It has a great kids program. As an american you have to get used to the European way of things from the room to the food. There were number of guests from Germany, Poland, England, and the Middle east. Everyone was super friendly tom each other. As an american you have to be open minded to the differences. The beach was nice and very clean. Prices for the shops and food were very cheap. I felt very safe and relaxed everywhere I went. The hotel staff was very informative about where to go and not to in Varna etc. The experience was a like a cruise ship without the ship. Me and wife really enjoyed our stay and would go back again. I would recommend this hotel to my friends looking for this kind of experience.
Stayed 6 nights in Jun 2017

10/10 Excellent

raf, plymouth uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to beach
Great time ,good atmosphere,friendly staff ,one of the best hotel where I ever been

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for relaxing holidays with family
Perfect hotel for relaxing holidays with family. All inclusive was good with great variety of products. Pleasant swimming pool with easy access to black sea. Restaurants and supermarkets close to the hotel.

10/10 Excellent

Madalina, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
another great stay at Melia
This is the 4th year we are staying at Melia Grand Hermitage, Golden Sands, this time we had the Level program with only breakfast. A lot of improvments made since last year, 1 more pool, 1 submarine pool for children, new waterslides, some new climbing area in the park of the hotel. Rooms cleanliness and the other ammenities remains the same. Food the same, not great but ok, that is why we choosed only breakfasts as there is plenty of great tavernas and restaurants around.

10/10 Excellent

Kristina, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff
The rooms were very nice and clean, staff very friendly and patient. Close to the beach and restaurants. Very green and quiet area. The only disadvantage was the overcrowded pool and the type of gang staying at the hotel - always complaining and trying to get free stuff. I'd come back.

4/10 Poor

nancy, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff was rude. Don' t think they know anything about service. Hotel was remote and not really convenient to anything. Had rental car for one day but unable to exit garage because hotel was afraid we must be skipping on the bill then room keys didn't work. Clerk at check in wanted to keep our passports overnight. Buffet breakfast was lacking appeal and was taken up before anyone could finish eating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel itself was great. It would be amazing for families going on a trip to Golden Sands. It was probably one of the best hotels if not the best hotel on the strip. However, that being said, it was definitely more family oriented than for single guys.

8/10 Good

yehia

Liked: Cleanliness, property conditions & facilities
Good location and faciities
It is a hige hotel, with great location in golden sands and have lots of facilities but don't ever use the private clinic inside, very costly and staff are not coorperative.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going there for holidays every year since 2011 and never regret :)