Goondi Holiday Packages

Excellent property. Family friendly.

The good things about this property are the position and the service. The building is neat but needs to be updated.It is an excellent 70-style property. Old noicy ceiling fans. It needs a fresh makeover, not just paint. It is too expensive for what it is.

The Reef House was exceptional! Very personable with excellent inclusions and service. Rest and relaxation were the highlight of our holiday. The Reef House did not disappoint! We will return!

The Pullman is one of the farthest hotels from the Port Douglas village, but it is self-contained, and the staff are incredibly helpful with any requests. We self-drove but there was also a shuttle available at most times into town. We selected the Pullman for the timeless decor. I had read a few reviews about most hotels being 'dated'. We weren't disappointed. It was lovely. We stayed in one of the three-bedroom villas with a pool, and it felt very luxurious! It was larger than our own home in Sydney!

Customer service was disrespectful and the service person at the front desk was rude and impolite. Rooms were nice apart from the service person when checking in and out was very disrespectful and rude. Will not be staying here again.