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The Westin Portland Harborview

4.0 star property
Hotel with a full-service spa, steps from State Theatre

Photo gallery for The Westin Portland Harborview

View from property
Rooftop bar, ocean views, open selected days
Reception
View from room
Rooftop bar, ocean views, open selected days

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
The current price is AU$221
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
157 High St, Portland, ME, 04101
  • State Theatre
    ‪2 min walk‬
  • Portland Museum of Art
    ‪2 min walk‬
  • Maine Medical Center
    ‪13 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Harbour View

Room, 1 King Bed, Harbour View

Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Harbour View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Harbour View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Portland

The Westin Portland Harborview puts you in the heart of Portland, within steps of State Theatre and Portland Museum of Art. Highlights at this hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering at Adeline Wellness Spa can include deep-tissue massages, hot stone massages and facials. The restaurant, C2 (Congress Squared), serves American cuisine and is open for breakfast, brunch, lunch and dinner. Top of the East is the hotel's own rooftop bar, serving drinks along with dinner and light fare. 15500 square feet (1440 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Continental breakfast is available daily between 6:30 AM and 11 AM. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Downtown Portland hotel include Cross Insurance Arena and Maine Medical Center.

What's nearby

  • State Theatre - 2 min walk - 0.2 km
  • Portland Museum of Art - 2 min walk - 0.2 km
  • Cross Insurance Arena - 7 min walk - 0.7 km
  • Maine Medical Center - 13 min walk - 1.1 km
  • Hadlock Field - 16 min walk - 1.4 km

Getting around

  • Portland Transportation Center - 7 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 15 min drive

Restaurants

  • ‪Pizzaiolo - ‬6 min walk
  • ‪Uncharted Tea - ‬4 min walk
  • ‪Keg and Kraken - ‬4 min walk
  • ‪Taco Escobarr - ‬4 min walk
  • ‪Arcadia - ‬6 min walk

About this property

The Westin Portland Harborview

Hotel with a full-service spa, steps from State Theatre
The Westin Portland Harborview offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 15500 square feet (1440 square metres) and includes a conference centre. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly The Westin Portland Harborview. For a fee, parking is available.

This Portland hotel is smoke free.

  • 1 building
  • 289 guestrooms or units
  • 15 levels
  • Conference rooms
  • 15500 sq ft of conference space
  • 1440 sq. m of conference space
  • Built in 1927
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin Portland Harborview offers 289 accommodations with MP3 docking stations and a safe. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Portland hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Adeline Wellness Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 38 per night; includes in/out privileges)
  • Valet parking on site (USD 44 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 6:30 AM to 11 AM for a fee: USD 9 to 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • C2 (Congress Squared)
  • Eastland Grind
  • Top of the East

Things to do

  • 24-hour gym
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Water sports equipment
  • Windsurfing

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,500 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height counter and sink (86 centimetre high)
  • Low-height desk (79 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (84 centimetre wide)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.5 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 9 to 26 per person
  • Self-parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Portland Westin
Portland Westin Harborview
Westin Harborview
Westin Harborview Hotel
Westin Harborview Hotel Portland
Westin Harborview Portland
Westin Portland
Westin Portland Harborview
The Westin Portland Harborview Maine
Westin Portland Harborview Hotel
The Westin Portland Harborview Hotel
The Westin Portland Harborview Portland
The Westin Portland Harborview Hotel Portland

Frequently asked questions

What is the cancellation policy at The Westin Portland Harborview?

The Westin Portland Harborview offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Portland Harborview?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at The Westin Portland Harborview on 27 Apr 2025 start from AU$217.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Portland Harborview?

Yep, The Westin Portland Harborview has a self car park with in/out privileges for USD 38 per night.

Are there any beaches close to The Westin Portland Harborview?

The closest beach to The Westin Portland Harborview is Old Orchard Beach (18.2 km).

Is there a spa on site at The Westin Portland Harborview?

Yep, Adeline Wellness Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

What makes The Westin Portland Harborview a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Portland Harborview.

Is The Westin Portland Harborview family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Westin Portland Harborview is a hit with families.

Does The Westin Portland Harborview serve breakfast?

Yep, continental brekkie is available daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at The Westin Portland Harborview?

No, The Westin Portland Harborview does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Portland Harborview?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Portland Harborview?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Westin Portland Harborview Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 654 out of 1002 reviews
Rating 8 - Good. 193 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Very clean hotel with many amenities. A great sit-down breakfast with many options was included.
Stayed 1 night in Jan 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and a comfortable stay for one night in town. Self parking was also easy and convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meh

Hotel was fine but I wouldn’t call it luxurious. Parking was clunky and expensive. Would’ve been nice to see more of the harbor from my room and less of the parking garage. Service was good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shawn

Stayed 1 night in Dec 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location. Very fun and friendly staff. Beautiful rooftop bar!
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Top of the East cocktail bar, C2 restaurant, and coffee shop a bonus. Hotel and room up to date, cozy and clean. Staff was very friendly too.
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley, Monmouth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel. Have never had a bad experience!
Stayed 1 night in Jan 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Alway nice to stay at the Westin
Stayed 4 nights in Dec 2024

10/10 Excellent

Dale

Travelled with family
Liked: Amenities
Very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Stayed 1 night in Dec 2024

10/10 Excellent

Erika

Stayed 2 nights in Nov 2024

10/10 Excellent

Sara

Stayed 1 night in Dec 2024

10/10 Excellent

Brittany Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, staff very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Erino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here. It's conveniently located. The room is clean & very spacious. Staff is very welcoming. A free shuttle service from the bus terminal was very helpful!
Stayed 1 night in Dec 2024

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot not owned by the hotel is a little sketchy. Elevators and the area where u get off is dirty and feels a little unsafe . This is by no means the fault of the hotel as they don’t own the lot but Mayb could encourage she owners to clean it up a little. One hotel improvement would b electric outlets with charging ports or lamps with ports
Stayed 1 night in Dec 2024

10/10 Excellent

Michele

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible stay! This was my first time at the Westin Harborview. Upon check-in I was awarded “Guest of the Day” status with a top floor upgrade. It was such a sweet surprise and a wonderful experience. The harbor view is quite lovely and the next morning I watched a couple of cargo ships move through the draw bridge while sipping delicious in room Starbucks coffee. From check-in to upgrade, which included a complimentary breakfast in C2 (delicious options and friendly warm service), to the convenient location, the ease of parking with a connecting breeezeway to the hotel and some delicious restaurants within walking distance, every moment was wonderful. The room was quiet, clean and comfortable. Super friendly staff and an overall fabulous visit. I may not receive Guest of the Day the next time I stay but I expect I’ll still receive excellent service and wonderful accommodations. Highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes

Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Bruno

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We got the room righ beside the elevator, it was very very noisy
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service

Terribly Upsetting Experience

I made this reservation a week before as an emergency place for my special needs daughter. She was locked out of our home very late in the evening (around 11 PM) in well below freezing weather and I was away (far). When I called the hotel to make reservation, I was advised to make reservation in 3rd party app for much better rate. When I did, in my panicked rush, I accidentally made reservation for wrong date. One minute later, could not cancel. So, friend, tried again with correct date (12/7). But my daughter could not check in because hotel would not take ApplePay for check in credit card and my daughter’s actual credit card was locked inside of the house. Overall, terrible experience — $300+ wasted and not refundable and my day g yet still had to drive 2 hours in the middle of the night to safety.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful property, well maintained. Great staff

Stayed 2 nights in Dec 2024