County Hotel

3.0 star property
Eco-certified hotel with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for County Hotel

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch and dinner served
Desk, iron/ironing board, free WiFi, bed sheets
Daily English breakfast (GBP 10.00 per person)

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
9 Botchergate, Carlisle, England, CA1 1QP
  • Carlisle Guildhall
    6 min walk
  • Carlisle Cathedral
    8 min walk
  • University of Cumbria
    8 min walk
  • Carlisle (CAX)
    20 min drive

Room options

Superior Double Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 0.2 sq m
  • Sleeps 3
  • 3 Single Beds

Standard Single Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Carlisle

County Hotel puts you in the heart of Carlisle, within just a 10-minute stroll of Carlisle Guildhall and Green Market. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Gallerie, is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning English breakfast is served between 7 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Sights within a 10-minute walk of this 3-property class Carlisle hotel include Carlisle Cathedral and University of Cumbria.

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.7 km
  • University of Cumbria - 8 min walk - 0.7 km
  • Carlisle Castle - 13 min walk - 1.2 km
  • The Sands Centre - 14 min walk - 1.2 km
  • Carlisle Racecourse - 5 min drive - 4.0 km

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle (NCL-Newcastle Intl.) - 70 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬1 min walk
  • ‪The Venue - ‬3 min walk

About this property

County Hotel

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The eco-certified County Hotel also features a vending machine, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Built in 1896
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
County Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Lithuanian, Portuguese, Romanian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10.00 for adults and from GBP 8.00 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

Frequently asked questions

What is the cancellation policy at County Hotel?

County Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at County Hotel?

As of 18 Nov 2024, prices found for a 1-night stay for 2 adults at County Hotel on 24 Nov 2024 start from AU$89.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at County Hotel?

Yep, County Hotel has a free self car park. Onsite parking is limited.

Does County Hotel serve breakfast?

You bet, our guests can't get enough of the English brekkie here! Offered daily from 7 AM to 9:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at County Hotel?

No, County Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at County Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at County Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at County Hotel?

Dogs are welcome at County Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

County Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 198 out of 917 reviews" "
Rating 8 - Good. 303 out of 917 reviews" "
Rating 6 - Okay. 211 out of 917 reviews" "
Rating 4 - Poor. 112 out of 917 reviews" "
Rating 2 - Terrible. 93 out of 917 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dr Emad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

john

Liked: Cleanliness, staff & service
Spent one night here as a stopover on our way home in Scotland, we’ve stayed here before so knew what it was like. For the price we paid for bed and breakfast we can’t really complain about anything, it’s an old building, very tired in areas but our room was clean and comfortable and breakfast was fine. If I had to complain about anything it would be the lack of hot water, it was barely lukewarm but it’s summer so bearable.
Stayed 1 night in Aug 2024

6/10 Okay

Alison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Worst room we have ever stayed in at this hotel. Bathroom was a bit smelly as was outside the room, creaky floor, very dated. Had slanted ceiling so spent most of the time bent over. Definitely not worth the price of the room
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location opposite train station close to shops restaurants and bars.
Stayed 1 night in Aug 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, room comfort
very noisy room if going back would ask for a back room
Stayed 2 nights in Aug 2024

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Pam

Travelled with family
Disliked: Amenities, property conditions & facilities
Tha window in the room didnt close so noise of the traffic was constant. My feet stuck to the carpet in the room, it was so filthy.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Travelled with group
Liked: Room comfort
Eventually......
We checked in at about 21.00 & given room 110, unpacked our bits & popped out for food, only to notice the door lock was broken and the door wouldnt lock. Down to reception and moved next door to room 109, not for long as the windows wouldnt open (Hot Room). Back to reception to try get another room. 317 was given and this was acceptable even though we had to use a can of deodorant to jam the window open! A ver comfortable sleep and as we had bother getting a room that worked the lovely reception lad (Dale) chuck a free breakfast in for the 3 of us - which was 110% - very nice. Plenty to choose from Buffet. Stay again - Yes!
Stayed 1 night in Aug 2024

4/10 Poor

Barbara

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Lovely staff. Shabby hotel
Staff were lovely - very friendly and helpful. Car parking is free if car is registered in hotel. And car park has 24hr surveillance. Room and bathroom were huge. But - this hotel desperately needs some TLC. Flooring (including the VERY loud floorboards making it sound like there's a herd of elephants having a dance-off on the next floor up!); the windows which wouldnt close; the mildew on the wall near the fire exit - I could go on. I was glad I was only there for one night as I didn't like the look of the shower. Also the nightclub opposite was EXTREMELY loud (not helped by permanently open window) and went on till about 2am. Not usual for a Monday but obviously if you were to stay at the weekend this would have to be your expectation.
Stayed 1 night in Aug 2024

2/10 Terrible

Gillian

Business traveller
Disliked: Property conditions & facilities
Central location is convenient for the railway station. VERY noisy with loud music from next door, WiFi was not available although advertised as having it. This was very inconvenient for me as I had planned to do some on line lessons while away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in the center of town. It’s clean & has helpful staff
Stayed 2 nights in Jul 2024

6/10 Okay

Steven

Business traveller
Disliked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Peter

Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Bike trip
Stayed 1 night in Jul 2024

6/10 Okay

Jonathan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ok for a night stop. Room was not very clean.
Stayed 1 night in Jul 2024

6/10 Okay

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Reasonably priced hotel in the middle of the city. Rooms were large and clean but decor was a bit tired. Because of the location, the room was very noisy!
Stayed 1 night in Jul 2024

4/10 Poor

Thomas

Travelled with partner
Staff excellent.Room 124 in need of an upgrade bathroom like a black hole . Breakfast excellent.
Stayed 3 nights in Jul 2024

4/10 Poor

Mark

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Intel is too hot
Hotel does need to brought up-to-date, the room was literally like a trying to sleep in a furnace. The little fan just moved very hot air around the room. The decor looks quite grubby but the bathroom had been cleaned with a stinky mop and although clean looking it smelled. That being said the bed was actually quite comfortable albeit due to the heat I couldn’t sleep.
Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Liked: Staff & service
Check in was quick and the staff were friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked in for convenience to the railway station. We knew it was an older property and were pleasantly surprised at the quality of the furnishings. Our room overlooked the main road and we heard a lot of external noise. The hotel was obviously short staffed during a busier than usual week due to Graduations at the Cathedral but the staff were really working hard and keeping cheerful and helpful going above and beyond at times. Reception staff supporting Housekeeping staff for example.
Stayed 6 nights in Jul 2024

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Basic amenities in room, was allocated what appeared to be an ‘add on room’ it was a genuine 2minute walk both up and down 8 flights of steps to get to a ‘1st floor’ bedroom at the furthest end of the numerous corridors. We bumped into other guests who were equally at one stage ‘lost’ in the rabbit warren. The room itself was clean and spacious, only 1 light working in the room hallway between the front door and bathroom. The bedroom was spacious, i personally bumped my head on the low eaves twice as they were painted white - same as the walls. The bed was comfortable. There was no mini fridge in the room, no air conditioning, there was two very large skylight windows - only way to pull the shutters down and open the windows was to stand on the desk chair. The room was very stuffy without having these open even a crack. They had to be closed at night due to seagulls - there was no fan or dehumidifiers to reduce the temperature of the room. The bathroom was excessively huge, outdated, and needing some tidying up with grouting, re-tiling and de-scaling, again one huge skylight window which needed the chair from the bedroom to open - no handles or access tools without a chair. Breakfast was pleasant enough, believed it was purchased at the time of booking, but was informed this wasn’t the case. Cost £18 for two adults, standard buffet cooked items, bowls of fruit and yoghurts, cereals, tea & coffee - overpriced for what it was. Overall give this hotel ‘average’ rating.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Definitely recommend staff all nice and helpful breakfast was good and plentiful but don't bother booking meals as Wetherspoons is directly across the street
Stayed 3 nights in Jul 2024