Hotel Indigo Guanajuato, an IHG Hotel

3.0 star property
Hotel with free valet parking, a quick walk to Alley of the Kiss
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Guanajuato, an IHG Hotel

Exterior
Bar (on property)
Exterior
Standard Room, 2 Queen Beds
Cafe

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Parking included

Explore the area

Map
CALLE PARDO 5, GUANAJUATO, Guanajuato, GTO, 36000
  • Hidalgo Market
    5 min walk
  • Aquí me quedo
    2 min walk
  • Leon Gto Central Camionera
    45 min drive
  • León, Guanajuato (BJX-Del Bajío)
    30 min drive

Room options

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Microwave

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Free bottled water
Cable channels
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Minifridge)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable channels
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

About the area

Guanajuato

Hotel Indigo Guanajuato, an IHG Hotel puts you in the heart of Guanajuato, within just a 10-minute stroll of Regional Museum of Guanajuato Alhondiga and Alley of the Kiss. Highlights at this hotel include a restaurant, free valet parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Other amenities include a 24-hour business centre, a coffee shop/cafe and free supervised childcare. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. .Places within a 15-minute walk of this 3-property class Zona Centro hotel include Mummies Museum and Union Garden.

What's nearby

  • Alley of the Kiss - 8 min walk
  • Mummies Museum - 11 min walk
  • Union Garden - 12 min walk
  • University of Guanajuato - 12 min walk
  • Juarez Theater - 13 min walk

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 30 min drive

Restaurants

  • ‪Cantina los Barrilitos - ‬4 min walk
  • ‪Las Cuatro Puertas - ‬2 min walk
  • ‪kiosco Italian Coffee - ‬5 min walk
  • ‪Tacos Juan - ‬5 min walk
  • ‪Café Colibrí - ‬1 min walk

About this property

Hotel Indigo Guanajuato, an IHG Hotel

Hotel with free valet parking, a quick walk to Alley of the Kiss
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Hotel Indigo Guanajuato, an IHG Hotel also features complimentary newspapers in the lobby, dry cleaning/laundry services, and complimentary supervised childcare. Self parking and valet parking are free.

This 3-star Guanajuato hotel is smoke free.

  • 54 guestrooms or units
  • 3 levels
  • Supervised kid's activities (free)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Indigo Guanajuato, an IHG Hotel offers 54 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 180 to 300 for adults and MXN 150 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free supervised activities for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1450 per pet, per night, plus a deposit of MXN 1450 per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 180 to 300 for adults and MXN 150 to 250 for children
  • Pet deposit: MXN 1450 per night
  • Pet fee: MXN 1450 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Guanajuato
Indigo Guanajuato, An Ihg
Hotel Indigo Guanajuato, an IHG Hotel Hotel
Hotel Indigo Guanajuato, an IHG Hotel Guanajuato
Hotel Indigo Guanajuato, an IHG Hotel Hotel Guanajuato

Frequently asked questions

What is the cancellation policy at Hotel Indigo Guanajuato, an IHG Hotel?

Hotel Indigo Guanajuato, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Indigo Guanajuato, an IHG Hotel?

Yep, Hotel Indigo Guanajuato, an IHG Hotel has a free self car park and free valet parking.

Does Hotel Indigo Guanajuato, an IHG Hotel serve breakfast?

You bet, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Indigo Guanajuato, an IHG Hotel?

No, Hotel Indigo Guanajuato, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Guanajuato, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Indigo Guanajuato, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Indigo Guanajuato, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 159 out of 193 reviews" "
Rating 8 - Good. 25 out of 193 reviews" "
Rating 6 - Okay. 4 out of 193 reviews" "
Rating 4 - Poor. 2 out of 193 reviews" "
Rating 2 - Terrible. 3 out of 193 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indigo Guanajuato weekend
Very good in general just need to take care of small details to become perfect
Stayed 4 nights in Oct 2022

10/10 Excellent

Kristobal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two different nights at this property. When looking for hotel, I had to take into consideration parking for my rental vehicle. I had previously stayed at a hotel near the central market area and I knew vehicles are taken else where off site. This hotel had parking on site and is covered with your stay. They have staff that take your vehicle and bags for you. Staff was very friendly and accommodating. I was allowed an early check in on my second stay. Hotel was very modern but had they were able to incorporate the old Spaniard style of architecture to their building. Also included was a delicious breakfast, which is a buffet style of breakfast on the weekends. While the staff is kind and friendly, I would suggest knowing some Spanish or using a translation program to help communicate with them. Overall, enjoyed my stay at this hotel and loved that all the main tourist attractions were only about a 10 minute walk from the hotel (with as much eating as I did, the walking was much needed).
Stayed 1 night in Jul 2022

10/10 Excellent

sandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to many great places you can walk to the food place across the street was great. Staff was so nice and welcoming will definitely go back
Stayed 1 night in May 2022

10/10 Excellent

Golman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, clean and comfortable beds. Breakfast was great. Good location. Highly recommend this hotel.
Stayed 2 nights in Jun 2022

2/10 Terrible

Jorge

Travelled with family and small children
Disliked: Staff & service
Hotel valet damaged our rental car, acknowledged they would cover the damages, completely ignored our calls/emails when they assumed responsibility. We ended up paying the damages to the rental vehicle. Will never stay a this place again and do not recommend for the lack of communication and responsibility.
Stayed 3 nights in Mar 2022

10/10 Excellent

Felix

Stayed 1 night in May 2022

10/10 Excellent

JENNIFER

Stayed 3 nights in Apr 2022

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff was very helpful. The beds were very comfortable and it is within walking distance to the downtown.
Stayed 1 night in Apr 2022

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super attentive and friendly, specially Ruben at the front desk. Ruben was very friendly and provided excellent customer service.
Stayed 1 night in Apr 2022

10/10 Excellent

Francisco

Stayed 2 nights in Apr 2022

8/10 Good

Albert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Within walking distance of main attractions. Staff was excellent. Restaurant at the hotel (La Mirla) did not have great food.
Stayed 2 nights in Apr 2022

10/10 Excellent

MAYRA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and modern with helpful staff. Perhaps too corporate. It seemed a little out of place in its neighborhood.
Stayed 1 night in Mar 2022

4/10 Poor

Samuel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Really uncomfortable beds and pillows Showers had very little water pressure
Stayed 1 night in Mar 2022

10/10 Excellent

Sindia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Great location. Comfy beds. Will be staying again
Stayed 2 nights in Mar 2022

8/10 Good

Andres

Stayed 2 nights in Mar 2022

6/10 Okay

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok, not fair renting a room with a nice balcony and not access to it.
Stayed 1 night in Mar 2022

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Adriana Marisol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto el hotel muy bonito y limpio todos muy amables la recepcionista estephania y Emanuel del valet parking muy atentos las fotos que vi cuando estaba buscando hotel si se parecen a lo que es el hotel la comida muy rica
Stayed 3 nights in Feb 2022

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is literally state of the art and practically new with its construction in 2020, and opening just shy of the start of the pandemic. Elevator access is possible only with a room key card, which is also required to activate room amenities, lights, TV, climate control, etc... Hotel staff from housekeeping to management were very friendly and helpful. Upon arrival the valet driver and front desk receptionist, Estephania, provided a quick and easy check-in, including a rapid briefing of the hotel amenities and services as well as local tours and sight seeing offers available directly from the hotel. The hotel general manager and restaurant staff were extremely helpful and friendly. Breakfast was included with our room rate (highly recommended), our server Manuel was very courteous and explained the breakfast menu which consists of coffee, fresh juice, bread and natural jams, fresh seasonal fruit, and a choice of a main dish such as eggs any style, chilaquiles, omelette, and eggs benedict. Definitely highly recommend this hotel to anyone staying in Guanajuato City area. And will book with the IHG family in the future if posible.
Stayed 3 nights in Jan 2022

10/10 Excellent

Jaime

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta centrico y muy limpio
Stayed 1 night in Jan 2022

10/10 Excellent

CARLOS

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Estephanie on the front desk and Emmanuelle on the valet service, they are exceptional! The rooms are big enough and well equipped. Bed and bathroom very comfortable. The location is a little bit far from Basilica and Teatro Juarez but well worth it the distance. This hotel is highly recommended!
Stayed 1 night in Dec 2021

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Happy this is a Pet friendly hotel, glad it has a parking. I just loved it
Stayed 2 nights in Dec 2021

10/10 Excellent

César

Stayed 1 night in Jan 2022