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Galaxy Hotel

3.5 star property
Guangzhou hotel in Tianhe with a 24-hour front desk

Photo gallery for Galaxy Hotel

Lobby
Exterior
Superior Double Room
Family Triple Room | Bathroom
Hallway

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Air conditioning
  • Free WiFi
  • Laundry

Explore the area

Map
No. 268 Shatai Road, Tianhe District, Guangzhou, Guangdong, 510507
  • Baiyun Mountain
    ‪4 min drive‬
  • Tianhe Stadium
    ‪4 min drive‬
  • Zhongtian Shopping Mall
    ‪6 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Queen Bed

About the area

Guangzhou

Galaxy Hotel puts you in the centre of Guangzhou, 2.8 km (1.8 mi) from South China University of Technology and 3.4 km (2.1 mi) from Waterscape Falls In East Station Plaza. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, express check-in and express check-out. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 3.5-property class Tianhe hotel include Canton Tower and Beijing Road Pedestrian Street.

What's nearby

  • Baiyun Mountain - 4 min drive
  • Taikoo Hui - 4 min drive
  • Guangzhou Zoo - 4 min drive
  • Beijing Road Pedestrian Street - 8 min drive
  • Guangzhou Baiyun International Convention Center - 10 min drive

Getting around

  • Guangzhou East Railway Station - 9 min drive
  • Yantang Station - 9 min walk
  • Baiyun International Airport (CAN) - 45 min drive

Restaurants

  • ‪四海烧烤 - ‬13 min walk
  • ‪阁茶餐厅 - ‬8 min walk
  • ‪瑞丰茶庄 - ‬9 min walk
  • ‪银河咖啡厅 - ‬1 min walk
  • ‪燕州大酒店 - ‬20 min walk

About this property

Galaxy Hotel

Guangzhou hotel in Tianhe with a 24-hour front desk
As a guest of Galaxy Hotel, you'll find multilingual staff, gift shops/newsstands, and tour/ticket assistance. Public spaces have free WiFi. Galaxy Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Guangzhou hotel.

  • 1 building
  • 121 guestrooms or units
  • 15 levels
  • Built in 2002
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Galaxy Hotel offers 121 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Beds feature down duvets. A pillow menu is available. 34-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This Guangzhou hotel provides complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CNY 240 per stay)

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 34-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CNY 240 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Barclaycard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Galaxy Guangzhou
Galaxy Hotel Guangzhou
Galaxy Hotel Hotel
Galaxy Hotel Guangzhou
Galaxy Hotel Hotel Guangzhou

Frequently asked questions

Is parking available at Galaxy Hotel?

Yep, Galaxy Hotel has a self car park for CNY 240 per stay.

Is Galaxy Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, it's no surprise that Galaxy Hotel is a hit with families.

Are there hot tubs in the rooms at Galaxy Hotel?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Galaxy Hotel?

No, Galaxy Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Galaxy Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Galaxy Hotel?

No, pets are not allowed.

Galaxy Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 5 out of 22 reviews
Rating 4 - Poor. 6 out of 22 reviews
Rating 2 - Terrible. 4 out of 22 reviews

6.2/10

Cleanliness

5.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Hamidreza, Houston ,Texas

Disliked: Staff & service, property conditions & facilities
It's not even two star
I was in Galaxy hotel during canton fair 2015. I don't recommend you to go there.Its two star hotel !!! No one speak english !! When I got this hotel was with the mini bar but when I got there was no mini bar inside my room also I couldn't use the breakfast buffet since it was local food !! I finally end up to change my hotel

2/10 Terrible

happy, chicago

Disliked: Cleanliness, property conditions & facilities, room comfort
In general, it a nice place to stay.
Nice size room. My biggest disappointment was the fact that the whole facility smell of cigarette. I had to change room 3 time, but did not help. I was drowning in smoke coming into my room. I thought it was a smoke free hotel.

6/10 Okay

Sunny

Disliked: Cleanliness, staff & service
It's OK hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at the Hotel
The room is clean, staff was nice and helpful.The hotel is nothing fancy but it doas as advertised. Overall a good experience.

2/10 Terrible

Nigelrose

Disliked: Cleanliness, staff & service, room comfort
NOT GOOD
VERY BASIC HOTEL - NOT VERY CLEAN, BASIC FOOD BEDS UNCOMFORTABLE STAFF NOT GOOD AT ENGLISH, HOWEVER SLIGHTLY BETTER THAN MY CHINESE!!

4/10 Poor

Fred in LA

Disliked: Staff & service, room comfort
Definite Chinese Hotel
This hotel is definitely for Chinese travellers. No Western restaurant , very limited English speaking employees and very tired facilities/rooms. Not all that close to Canton Fair. Very noisey rooms because of proximity to freeway /road and single pane wndows. Excellent spa/massage.

10/10 Excellent

kinmo

Liked: Cleanliness, staff & service, room comfort
Great Hotel
The staff are welcoming and friendly. Room is clean and can see the mountain. The hotel is near Guangzhou East Station.

6/10 Okay

Michael, Georgia

Liked: Room comfort
Disliked: Staff & service
might use again
I would recommend for value only the staff ignored me every time i needed something and i had to interrupt them after they ignored me i dreaded going down to ask for anything. When i called up to have my clothes cleaned they hung up on me and then i had to go down to the lobby and was told I had to call. They also need to carry ice very simple request which was hard to get and then was charged for for ice.They also advertised western food and they did not provide that

4/10 Poor

Anonymous

Liked: Cleanliness, staff & service
5 star,maybe in the 80s
the people there try its just like a hotel that was built late 80s and was just maintained,worn carpet,peeling wall paper etc.other than tha it was clean,and the hotel is central,easy to get around town just basic accomidation ,id call it a 2 star at its best.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ajit, chennai - india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
silver river guanzhou - China
good hotel. made all arrangements for pick up and drop to canton fair. Indians going take tea/coffee/milk/sugar. Also take hotel name and address printed in chinese language as it is difficult to ask common man or taxi drivers.

6/10 Okay

Liz glajor

Disliked: Cleanliness, staff & service
Silver River Hotel
I wsa visiting the Canton exb. Rooms big Ok. Not so clean. Bad light made it diffcult to work. The larm from traffic was a problem. The beakfast comes to last place of all I ever had.. The restaurant was a joke BUT the food and servise in the bar was ok.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Silver River Hotel review
The service was fairly good but I would have liked someone there that spoke English. The breakfast was was fair but not always hot and little variety. I thought the Internet service was free but got a bill for 177 yuan when ready to leave. The water pressure was low and it took a long time for the bathtub to fill. The price was reasonable and I would recommend to someone on a budget.

10/10 Excellent

M, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed
Sam, thanks to you and your team for providing an excellent overall service during my recent stay in Guangzhou. With the bus service, taxi's at the front door and very good food/cafe/retail amenities closeby everything seemed like a "stones throw" away. Am looking forward to my next visit real soon!

8/10 Good

majd

Liked: Cleanliness, staff & service
hi it s good hotel advice anyone
hi it s good hotel advice anyone go to gouangzhou to stay on it

6/10 Okay

JONGHEON, 대한민국

Disliked: Staff & service
가격에 비해 객실이 나쁘지는 않았으나, 전반적으로 프론트 직원이 친절하지 않았습니다. 특히 직원들이 영어를 거의 할줄 몰라 의사 소통에 문제가 있었습니다. 체크인 , 아웃 정도는 할 수 있겠으나 다른 문제가 생기면 의사 소통이 거의 불가능합니다.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort

4/10 Poor

فردريك فؤاد

Disliked: Cleanliness, room comfort
معرض كانتون
متوسطة لا يوجد طعام عربى واشكركم جدا على هذه الخدمة والى اللقاء المرة القادمة انشاء الله

4/10 Poor

Nihao-9888, 大阪、日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルの写真と紹介に惑わされるなかれ
初めてインターネットで広州のホテルを予約したが、ネットに掲載された写真と紹介を見て、４つ星の割には価格がリーズナブルなところに惹かれ予約した。が、行ってびっくりです。部屋は暗くて外の音が入ってくる（道路沿いに位置している）、シャワーの出が弱い、ベッドﾏｯﾄが硬い、朝食のメニューが少ない上に不味い、置いてある食器の汚れが......、食欲をなくす。次はもう利用したくないですね。

4/10 Poor

GENNY, napoli, italia

Disliked: Cleanliness, staff & service, property conditions & facilities
hotel silver
ALBERGO AL QUANTO VECCHIO E SPORCO CON PERSONALE CHE NON PARLA NEANCHE INGLESE

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
hotel de locura
pésimo hotel la habitación huele a cigarro ,en los 5 primero piso hay prostíbulo y gente borracha no lo recomiendo