Palmer House a Hilton Hotel

4.0 star property
Historic hotel with full-service spa and 24-hour health club

Room options

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Separate bedroom
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, 2 Bathrooms

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
2 bathrooms
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room - 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room - 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Premium 2 Double Mobility Accessible (Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Separate bedroom
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking (Parlor)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
2 bedrooms
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Separate bedroom
  • 93 sq m
  • Sleeps 8
  • 3 King Beds

Deluxe Room -1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
Separate bedroom
  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room - 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Hip & Historic)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Premium 2 Bed 2 Bath - 1 Room

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room (Parlor, No Bed)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Single Bed

Room, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Chicago

Palmer House a Hilton Hotel puts you in the heart of Chicago, within just a 10-minute stroll of Millennium Park and Art Institute of Chicago. Highlights at this historic hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at The Spa at PH can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. Lockwood Lobby Bar serves American cuisine. Potter's Bar is the hotel's own cocktail bar. 130000 square feet (12077 square metres) of event facilities include 77 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find a 24-hour gym, a coffee shop/cafe and laundry facilities. To-go breakfast is available on weekdays between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown Chicago hotel include Cloud Gate and Chicago Theatre.

What's nearby

  • Millennium Park - 3 min walk - 0.3 km
  • Art Institute of Chicago - 5 min walk - 0.5 km
  • Chicago Theatre - 8 min walk - 0.7 km
  • Willis Tower - 11 min walk - 0.9 km
  • Grant Park - 14 min walk - 1.2 km

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬1 min walk
  • ‪University Club of Chicago - ‬2 min walk
  • ‪The Gage - ‬3 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk
  • ‪Palmer House Hilton Executive Floor Lounge - ‬1 min walk

About this property

Palmer House a Hilton Hotel

Historic hotel with full-service spa and 24-hour health club
Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business centre, 77 meeting rooms, and coworking spaces are available. Event space at this hotel measures 130000 square feet (12077 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Palmer House a Hilton Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

  • 1641 guestrooms or units
  • 23 levels
  • 130000 sq ft of conference space
  • 12077 sq. m of conference space
  • Built in 1873
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video game consoles and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The Spa at PH has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business centre
  • Conference centre (130,000 square foot of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.00 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self-parking fee: USD 57 per night (in/out privileges)
  • Valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 45.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 5:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palmer House a Hilton Hotel?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Palmer House a Hilton Hotel on 18 Apr 2025 start from AU$323.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palmer House a Hilton Hotel?

Yep, Palmer House a Hilton Hotel has a covered self car park with in/out privileges for USD 57 per night.

Are there any beaches close to Palmer House a Hilton Hotel?

The closest beach to Palmer House a Hilton Hotel is Ohio Street Beach (1.9 km).

Is there a spa on site at Palmer House a Hilton Hotel?

Yep, The Spa at PH is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Palmer House a Hilton Hotel have a pool?

Palmer House a Hilton Hotel has an indoor pool. The pool is open 5:30 AM to 9:00 PM.

What luxury perks are available at Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Palmer House a Hilton Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Palmer House a Hilton Hotel.

Does Palmer House a Hilton Hotel serve breakfast?

You bet, to-go brekkie is offered on weekdays from 6:30 AM to 11:00 AM and on weekends between 6:30 AM and noon.

Is there a free airport shuttle available at Palmer House a Hilton Hotel?

No, Palmer House a Hilton Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Palmer House a Hilton Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Palmer House a Hilton Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Palmer House a Hilton Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 926 out of 1687 reviews
Rating 8 - Good. 335 out of 1687 reviews
Rating 6 - Okay. 212 out of 1687 reviews
Rating 4 - Poor. 121 out of 1687 reviews
Rating 2 - Terrible. 93 out of 1687 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherri, Toledo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is BEAUTIFUL! The staff was great! We had one plan a day for our 4 day stay and we walked to all of our dates! The Walnut Room Day -Lunch and shopping, The Art Museum Day - Explore and Learn. The Candlelight Concert and Grand Dinner Day. The Millenium Park Day - Brunch and Park Day! We walked to all of these and everything was so close. The lobby is a great place to hangout and meet new friends, grab a bite to eat and drink. The vibe in the hotel is just so good that I will never forget this wonderful trip.
Stayed 3 nights in Jan 2025

6/10 Okay

Kayla

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Catherine

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls weekend
I had been here 15 years ago with my now husband and it's just like I remembered it!! This time went to stay with some girlfriends and we all had a blast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Meriah

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again!
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice stay
Nice hotel. Very nice restaurants on the property.
Stayed 2 nights in Dec 2024

4/10 Poor

Bozhong

Stayed 2 nights in Nov 2024

8/10 Good

Brad

Stayed 2 nights in Dec 2024

2/10 Terrible

Kathleen

Travelled with family
Palmer House cancelled my reservation I gifted my Wife because she did not have possession of the card used to book the trip leaving her stranded in Chicago with no hotel. I'm having difficulty getting a refund as i did not want to cancel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Stayed 1 night in Dec 2024

8/10 Good

Feni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Yonghe

Stayed 2 nights in Dec 2024

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just majestic ♡ it's 100 percent a romantic getaway we will be back ♡
Stayed 7 nights in Dec 2024

10/10 Excellent

Dr Gregory

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience. Best hotel in downtown Chicago.
Stayed 1 night in Jan 2025

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
The waiting is the hardest part
We keep staying here and keep encountering the same issue: The check in line is always HUGE!! Not inconveniently huge but crazy huge. At least 50 people. I’ve never encountered anything close to this anywhere else. We dropped off our luggage, went out and checked in when we got back. Other than that it’s a good hotel. They’ve compartmentalized the lobby too much but now I’m just complaining
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location right next to Millennium Park
Stayed 2 nights in Dec 2024

4/10 Poor

Pauline

Stayed 1 night in Dec 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Theresa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bathroom had hair on the floor, and two rubber bands for hair. The floor also didn't look like it was vacuumed.
Stayed 2 nights in Dec 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic
Lovely building. Great location. Very comfortable. Iconic and will stay again.
Stayed 1 night in Jan 2025

2/10 Terrible

Theodor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Aneesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024