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Grand Hyatt Guangzhou

5.0 star property
Luxury Guangzhou hotel in Tianhe with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Hyatt Guangzhou

Grand, Executive Suite
Indoor pool
Front of property
Premium bedding, down duvets, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
No. 12 Zhujiang West Road, Guangzhou, Guangdong, 510623
  • Guangzhou Opera House
    12 min walk
  • Tee Mall
    16 min walk
  • Flower City Square
    18 min walk
  • Guangzhou (CAN-Baiyun Intl.)
    29 min drive

Room options

View all photos for Double Room, 1 King Bed, Tower

Double Room, 1 King Bed, Tower

Double Room, 1 King Bed, Tower

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Room, Garden View

Twin Room, Room, Garden View

Twin Room, Room, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Suite (Grand)

Premium Suite (Grand)

Premium Suite (Grand)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed, Garden View

Premium bedding, down duvets, minibar, in-room safe

Club Double Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand, Executive Suite

Grand, Executive Suite

Grand, Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2021
Down duvet
Premium bedding
  • 46.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Guangzhou Marriott Hotel Tianhe
Pool
Hot tub
Spa
Kids pool
4.6 out of 5, Wonderful, (638)
The price is AU$274
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Guangzhou Marriott Hotel Tianhe

About the area

Guangzhou

A luxury stay in the heart of Guangzhou awaits you at Grand Hyatt Guangzhou. You'll be 4.4 km (2.7 mi) from Canton Tower and 6.1 km (3.8 mi) from Yuexiu Park. Highlights at this hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A relaxing visit to O Spa can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The restaurant, G Restaurant, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and sauna. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of train pick-up service. .Sights within a 10-minute drive of this 5-property class Tianhe hotel include Beijing Road Pedestrian Street and Canton Fair Complex.

What's nearby

  • Guangzhou Opera House - 12 min walk
  • Taikoo Hui - 4 min drive
  • Canton Tower - 4 min drive
  • Beijing Road Pedestrian Street - 6 min drive
  • Canton Fair Complex - 8 min drive

Getting around

  • Women and Children's Medical Center Station - 5 min walk
  • Guangzhou Railway Station - 8 min drive
  • Baiyun International Airport (CAN) - 29 min drive

Restaurants

  • ‪Brez'n - ‬1 min walk
  • ‪凯悦酒家 - ‬2 min walk
  • ‪Central Perk - ‬3 min walk
  • ‪聚荣饺子 - ‬2 min walk
  • ‪高芬花园英伦酒吧 - ‬3 min walk

About this property

Grand Hyatt Guangzhou

Luxury Guangzhou hotel in Tianhe with 3 restaurants
Grand Hyatt Guangzhou offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Grand Hyatt Guangzhou. A train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available. A complete renovation of Grand Hyatt Guangzhou was completed in August 2021.

This 5-star Guangzhou hotel is smoke free.

  • 368 guestrooms or units
  • 24 levels
  • 2 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 2008
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Grand Hyatt Guangzhou offers 368 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

O Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 230 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • G Restaurant
  • The Market Cafe
  • The Penthouse

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 24 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Guangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 230 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Guangzhou
Grand Hyatt Guangzhou Hotel
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Hyatt
Guangzhou Hyatt
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel
Grand Hyatt Guangzhou Guangzhou
Grand Hyatt Guangzhou Hotel Guangzhou

Frequently asked questions

What is the cancellation policy at Grand Hyatt Guangzhou?

Grand Hyatt Guangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Guangzhou?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Guangzhou on 10 Nov 2024 start from AU$190.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Guangzhou?

Yep, Grand Hyatt Guangzhou has a free self car park.

Is there a spa on site at Grand Hyatt Guangzhou?

Yep, O Spa is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Grand Hyatt Guangzhou have a pool?

Grand Hyatt Guangzhou has an indoor pool.

What luxury perks are available at Grand Hyatt Guangzhou?

Grand Hyatt Guangzhou features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Grand Hyatt Guangzhou a romantic place to stay?

Couples spa treatments and garden-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Guangzhou.

Is Grand Hyatt Guangzhou family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Guangzhou is a hit with families.

Are there hot tubs in the rooms at Grand Hyatt Guangzhou?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hyatt Guangzhou serve breakfast?

Yep, buffet breakfast is offered on weekdays between 6:30 AM and 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Guangzhou?

No, Grand Hyatt Guangzhou does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Guangzhou?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Guangzhou?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Guangzhou?

No, pets and service animals are not allowed.

Grand Hyatt Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 216 out of 374 reviews" "
Rating 8 - Good. 107 out of 374 reviews" "
Rating 6 - Okay. 32 out of 374 reviews" "
Rating 4 - Poor. 6 out of 374 reviews" "
Rating 2 - Terrible. 13 out of 374 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Yuen Fei

Liked: Cleanliness, property conditions & facilities
We booked non-smoking room, but they cannot provide the requested room type on the day of check-in. This is not acceptable for a star hotel. They should not accept booking if cannot provide. Also when we have breakfast in the morning, this is first time no staff leading us the a table. They just asked for the room number and let us go in and find the table ourselves. We walk around and cannot find a suitable table and need to request staff the move the table eventally.
Stayed 1 night in Jul 2024

10/10 Excellent

Liren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Hou Tong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Hou Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has a very nice view and very clean and comfortable. The staff is friendly too and the amenities is very good. Close to a lot of restaurants and public transportation is convenient. Only thing need to improved might be its lighting and the sign
Stayed 1 night in Jun 2024

10/10 Excellent

Özlem

Stayed 5 nights in Jun 2024

8/10 Good

canson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the design of this hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Francis

Stayed 1 night in May 2024

10/10 Excellent

Mohammad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and friendly staff.
Stayed 2 nights in May 2024

10/10 Excellent

Chi Tak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Very pleasant environment. Clean and neat room.
Stayed 2 nights in May 2024

10/10 Excellent

MARIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Apr 2024

10/10 Excellent

Kelechi Anselem

Stayed 4 nights in May 2024

10/10 Excellent

CHUNWEI JERRY

Stayed 3 nights in Apr 2024

10/10 Excellent

Augusto, Beaconsfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2024

10/10 Excellent

Augusto, Beaconsfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2024

10/10 Excellent

Yeung

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2024

10/10 Excellent

hardip

Liked: Staff & service, amenities, property conditions & facilities
Didn’t like the omelette
Stayed 2 nights in Apr 2024

10/10 Excellent

Marius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

RAJAI

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
good enough below GH standards
the hotel is below Grand Hyatt standards, run down and old. The staff are friendly but lack basic English communication for an international chain. bed is comfortable and pillow options are available. getting up to the room is a hassle, you need to go up to the 22nd floor and then change elevators to go back down to your room. Location is great
Stayed 3 nights in Mar 2024

8/10 Good

Mark

Stayed 4 nights in Jan 2024

10/10 Excellent

yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

claudio sena pontes

Stayed 4 nights in Jan 2024

10/10 Excellent

CHUYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Emilio

Stayed 3 nights in Oct 2023

10/10 Excellent

ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2023