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HAKONE Setsugetsuka

3.5 star property
Ryokan with free parking, near Hakone Kowakien Yunessun
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HAKONE Setsugetsuka

Hot springs
Japanese Western Style Room, For 3 People, Private Open-Air Bath
Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)
Hot springs
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant
The price is AU$472
includes taxes & fees
13 Feb - 14 Feb

Explore the area

Map
1300-34 Gora, Hakone, Kanagawa, 250-0408
  • Hakone Gora Park
    ‪3 min walk‬
  • Hakone Museum of Art
    ‪7 min walk‬
  • Hakone Open Air Museum
    ‪12 min walk‬
  • Atsugi Air Base (NJA)
    ‪93 min drive‬

Room options

View all photos for Japanese Western Style Room, For 3 People, Private Open-Air Bath

Japanese Western Style Room, For 3 People, Private Open-Air Bath

Japanese Western Style Room, For 3 People, Private Open-Air Bath

Highlights

Fireplace
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
Toilet with electronic bidet
Deep-soaking bath
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Double Room, For 2 People, Private Open-Air Bath

Double Room, For 2 People, Private Open-Air Bath

Double Room, For 2 People, Private Open-Air Bath

Highlights

Fireplace
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
Toilet with electronic bidet
Deep-soaking bath
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

Highlights

Fireplace
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
Toilet with electronic bidet
Deep-soaking bath
  • Sleeps 4
  • 2 Single Beds OR 2 Single Beds and 2 Single Futons

View all photos for Twin Room, For 2 People, Semi Open-Air Bath

Twin Room, For 2 People, Semi Open-Air Bath

Twin Room, For 2 People, Semi Open-Air Bath

Highlights

Fireplace
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
Toilet with electronic bidet
Deep-soaking bath
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Western Style Double Room

In-room safe, desk, laptop workspace, free WiFi

Western Style Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Western Style Room(for 2-4 persons)

In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Room(for 2-4 persons)

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Western Style Twin Room

In-room safe, desk, laptop workspace, free WiFi

Western Style Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Western Style Room(for 2-3 persons)

In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Room(for 2-3 persons)

  • Sleeps 3
  • 2 Double Beds

Similar properties

Room

Hakone Kowakien TEN-YU

Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1235)
The price is AU$893
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Hakone Kowakien TEN-YU

About the area

Hakone

At HAKONE Setsugetsuka you'll be within just a 10-minute stroll of Hakone Gora Park and Hakone Museum of Art. Highlights at this ryokan include a restaurant and in-room free WiFi. .This ryokan offers free WiFi in public areas, a 24-hour front desk and a garden. Plus you'll find luggage storage and a lift. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Gora ryokan include Hakone Kowakien Yunessun and Ōwakudani.

What's nearby

  • Hakone Gora Park - 3 min walk
  • Hakone Open Air Museum - 12 min walk
  • Hakone Kowakien Yunessun - 4 min drive
  • Ōwakudani - 4 min drive
  • Pola Museum of Art - 6 min drive

Getting around

  • Hakone Gora Station - 2 min walk
  • Kowakidani Station - 2 min drive
  • Tokyo (HND-Haneda) - 102 min drive

Restaurants

  • ‪COFFEE CAMP - ‬3 min walk
  • ‪GORA BREWERY & GRILL - ‬5 min walk
  • ‪ラウンジ花影 - ‬12 min walk
  • ‪ぱんのみみ - ‬14 min walk
  • ‪箱根銀豆腐 - ‬2 min walk

About this property

HAKONE Setsugetsuka

Ryokan with free parking, near Hakone Kowakien Yunessun
There's a restaurant on site. WiFi is free in public spaces. HAKONE Setsugetsuka also features a garden and a lift. Limited free parking is available on a first-come, first-served basis.
  • 158 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Lift
  • Dining venue
HAKONE Setsugetsuka offers 158 accommodations with fireplaces and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Tea service

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the hot springs. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HAKONE Setsugetsuka Inn
Setsugetsuka Inn
Setsugetsuka
Ryokan HAKONE Setsugetsuka Hakone
Hakone HAKONE Setsugetsuka Ryokan
Ryokan HAKONE Setsugetsuka
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan Hakone

Frequently asked questions

Is parking available at HAKONE Setsugetsuka?

Yep, HAKONE Setsugetsuka has a free self car park. Onsite parking is limited.

How much does it cost to stay at HAKONE Setsugetsuka?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at HAKONE Setsugetsuka on 13 Feb 2025 start from AU$471.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to HAKONE Setsugetsuka?

The closest beach to HAKONE Setsugetsuka is Atami Sun Beach (17.1 km).

Are there hot tubs in the rooms at HAKONE Setsugetsuka?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at HAKONE Setsugetsuka?

No, HAKONE Setsugetsuka does not offer an airport shuttle service.

Is there a bar or restaurant at HAKONE Setsugetsuka?

Yep, you can grab a meal at HAKONE Setsugetsuka's onsite restaurant.

What time are check-in & check-out at HAKONE Setsugetsuka?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at HAKONE Setsugetsuka?

No, pets are not allowed.

HAKONE Setsugetsuka Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 122 out of 225 reviews" "
Rating 8 - Good. 77 out of 225 reviews" "
Rating 6 - Okay. 17 out of 225 reviews" "
Rating 4 - Poor. 7 out of 225 reviews" "
Rating 2 - Terrible. 2 out of 225 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional hotel with incredible public bath facilities. We loved the ambiance and the included traditional meals (breakfast and dinner). The staff were so helpful and the food service was top notch. Highly recommend!
Stayed 3 nights in Oct 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great traditional onsen experience
A great traditional stay in a Japanese onsen hotel. The hotel rooms were large and comfortable. Our room had the traditional floor seating and private wooden bath in the balcony, all of which was well maintained. The hotel included dinner and breakfast as part of the stay which again was traditional. Dinner was huge including several courses which had all been translated and explained in English. Breakfast is also traditional Japanese fare including rice, fish and miso (so if you’re a coffee and toast sort of person you will be disappointed) Again this was generous portion! The hotel is super central, just a short distance from the Gora station making it easy to access upon arrival and also central for all other attractions in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in an amazing area, right next to the train and funicular station to get around the mountain.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hai Tao

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Jul 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing return to Hakone
We returned to Setsugetsuka after an absence of 10+ years while we visited other parts of Japan. It was a very comfortable & pleasant homecoming!
Stayed 2 nights in Apr 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
This ryokan was beautiful and very comfortable to stay in! Utilized the onsen baths everyday and their dinners were beyond excellent 👌
Stayed 4 nights in Apr 2024

10/10 Excellent

Wesley

Stayed 1 night in Apr 2024

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place was a vibe by itself. Enjoyed my stay, a pity that I was only there for a night! The onsen (both public and private) were fantastic. Rooms were clean.

4/10 Poor

Siu Po

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This has got to be the worse maintained property I have seen in Japan so far. Other said the hotel is old. I have seen old hotel but in much better shape. We were assigned the building further away. Hallway walls shows wear and partially patched up. Inside the room you can see air eommo dust and very heavy limestone formed on the shower glass door as if they've never cleaned it. Dust also obvious in the mens changing room where you dry your hair. There were 6 spots for the hairdryer but only 3 stools. Not recommend for the price I paid. Only positive point is the location, being the closest to Gora Station. that's all
Stayed 1 night in Feb 2024

10/10 Excellent

Maurice, Wrentham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing one night stay. Our room is a traditional tatami with a modern twist for bed and washing facilities - wonderful. The hotpot dinner was great, with many appetizers and sushi's. And the breakfast was no second to the dinner the night before. I hardly eat any breakfast usually, but in that morning I felt I had a lunch and a dinner. We didn't go to the public hot pools, nor the private ones which were always occupied. So instead we had our soaking in our balcony where we fill the soaking bath with hot spring water. The hotel is less than 2 minutes walking distance from the Gora train station and the cable car which took us to Hakone and back. The park and museum just a short walk up the hill were wonderful.
Stayed 1 night in Nov 2023

10/10 Excellent

BEE LENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is well organised, serves delicious kaiseiki meal, location is good, few minutes walk from Gora station

8/10 Good

koichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Apr 2023

8/10 Good

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay here when we visit Hakone. The only downside to booking with Expedia is that dinner is not included! I enjoy having dinner there since it is a nice japanese experience but there wasn't an option to add on dinner and by the time I arrived, it was all booked up.
Stayed 2 nights in Mar 2023

10/10 Excellent

Zang

Stayed 2 nights in Mar 2023

10/10 Excellent

Colman

Stayed 1 night in Mar 2023

10/10 Excellent

Polly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended hot spring resort
Very beautiful setting, and hot springs are wonderful. The meals are excellent, beyond expectations.
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Expensive and a bit disappointing…
I was hoping for an authentic ryokan experience, but I think this place is a tourist trap. We paid $300 for one night and though the private bath in the unit and the onsen were nice, it was nothing impressive. I’ve seen better onsen at a public sento. More importantly, I was so disappointed that our reservation did not include a kaiseki dinner, which is a major part of the whole ryokan experience. Even if we wanted to add on the kaiseki dinner, we could not, because they did not have any more open seats. Another thing to consider is that there was barely any restaurants open nearby around dinner time, except for a katsu place. So that was the only thing we could eat for dinner that night. We asked the staff at the front desk beforehand what there is to eat for dinner around the area and they were no help at all. Keep in mind, I can speak Japanese so there was no language barrier there. They just were not helpful. Then when it came time to check out the next morning, I asked if we could extend our check-our time to noon instead of 11am. They said it costs ¥2,000 to extend for an hour, which is ridiculous, considering how expensive this place is. Even a Holiday Inn would allow you to push back your check-in time for free.
Stayed 1 night in Jan 2023

10/10 Excellent

Sherman

Stayed 1 night in Jan 2023

8/10 Good

Zee Shing

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Friendly staff. Enjoyable stay.

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for visiting Hakone. The hotel is next to the Gora station, which is a good starting point to access the Ropeway and other sites. Rooms are spacious, well-appointed, with private outdoor bath. Loungewear is provided for walking around the resort, with optional casual kimonos available also. The kaiseki dinner was plentiful and delicious, as was the breakfast. Service was attentive and pleasant. We would stay there again in a second.