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Waterfront Hotel Downtown Burlington

3.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
View from property
Fireplace
Lunch and dinner served
Superior Room, 2 Queen Beds (Park View)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet-friendly
The current price is AU$199
includes taxes & fees
16 Apr - 17 Apr

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Burlington Art Centre
    ‪7 min walk‬
  • McMaster University
    ‪18 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Hairdryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Burlington

Waterfront Hotel Downtown Burlington places you steps from Spencer Smith Lakefront Park and within a short 5-minute stroll of Lake Ontario. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, The Port House Social Bar, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 5005 square feet (465 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of self parking. .In proximity to this Burlington hotel you'll find McMaster University.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 km
  • Burlington Art Centre - 7 min walk - 0.6 km
  • Royal Botanical Gardens - 10 min drive - 9.2 km
  • Village Theatre Waterdown - 11 min drive - 11.4 km
  • McMaster University - 18 min drive - 18.7 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 39 min drive

Restaurants

  • ‪Pepperwood Bistro - ‬1 min walk
  • ‪The Poacher - ‬5 min walk
  • ‪Pizzaiolo - ‬1 min walk
  • ‪I Love Gelato - ‬1 min walk
  • ‪Dickens Pub - ‬3 min walk

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with 24-hour fitness centre and 24-hour business centre
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. The eco-certified Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Conference rooms
  • 5005 sq ft of conference space
  • 465 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukranian

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

What is the cancellation policy at Waterfront Hotel Downtown Burlington?

Waterfront Hotel Downtown Burlington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on 16 Apr 2025 start from AU$198.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Waterfront Hotel Downtown Burlington?

Yep, Waterfront Hotel Downtown Burlington has an uncovered self car park with in/out privileges for CAD 22.00 per day.

Does Waterfront Hotel Downtown Burlington have a pool?

Waterfront Hotel Downtown Burlington has an indoor pool.

Is Waterfront Hotel Downtown Burlington family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Waterfront Hotel Downtown Burlington is a hit with families.

Is there a free airport shuttle available at Waterfront Hotel Downtown Burlington?

No, Waterfront Hotel Downtown Burlington does not offer an airport shuttle service.

Is there a bar or restaurant at Waterfront Hotel Downtown Burlington?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM. Check-out time is noon.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1186 out of 2239 reviews
Rating 8 - Good. 562 out of 2239 reviews
Rating 6 - Okay. 268 out of 2239 reviews
Rating 4 - Poor. 116 out of 2239 reviews
Rating 2 - Terrible. 107 out of 2239 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was as expected . Clean and friendly service.
Stayed 1 night in Dec 2024

8/10 Good

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fine for a night stay. I would recommend getting blackout curtains, or something more substantial, for the window.
Stayed 1 night in Dec 2024

8/10 Good

diana

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Rooms need upgrades. I stayed first floor as I had my dog with me I personally suggest removing all carpets from these units as they are pet friendly units better for cleanliness. When I got there the toilet was dirty and air quality in room was poor.
Stayed 1 night in Dec 2024

10/10 Excellent

Ahmad

Stayed 1 night in Dec 2024

6/10 Okay

Arla

Travelled with family
Liked: Cleanliness, staff & service
For several hundred dollars a night, I would have expected 2 ply toilet paper. Felt like I was wiping my derriere with the Toronto Sun. Stepped outside after checkout and there was a nicely aged pile of barf next to the front door. Expected more for what this cost us.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant, quiet, clean. Good breakfast. Great rooms.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping was erratic Tub drained too slowly
Stayed 4 nights in Dec 2024

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Gonzalo

Stayed 1 night in Dec 2024

10/10 Excellent

Constantinos

Liked: Cleanliness, amenities
Excellent location. Clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Rhodora

Travelled with partner
amazing place and area
Stayed 1 night in Dec 2024

8/10 Good

Sukhjit

Liked: Cleanliness, staff & service
Went there for my son’s tournament. It was a bit rundown in the elevator smelled like pot. Other than that, it was fine beautiful surroundings.
Stayed 1 night in Dec 2024

10/10 Excellent

Ragawan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gil

Stayed 2 nights in Nov 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
Everyone is very kind love it
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Stayed 2 nights in Dec 2024

10/10 Excellent

Mary Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Umair

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No heater
Heater was not working. I spoke front desk said it would work few times however no resolve. I left half way through my stay as it was cold room and no seperate room was provided
Stayed 2 nights in Dec 2024

6/10 Okay

Hayley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
When we booked, we booked a superior lake/park view. When we checked in and got our room, we looked out the window and saw a tree and the city... The room was small, definitely not what we were expecting especially when it was one of the more expensive ones. After we came back from dinner and used the washroom, the bathtub looked absolutely disgusting, there was green and brown all over the drain, and the tub siding was coming off. Overall our experience was very poor, and we will not be staying at that hotel again. Way too expensive for the quality of the rooms. The restaurant they have is very good, the food was great.
Stayed 1 night in Dec 2024

4/10 Poor

Manuel

Disliked: Cleanliness
Very noisy - too many raunchy parties. There is a bar attached to the hotel and the overly loud music and noisy drunk hotel guests kept me up all night. The hotel itself is dated. Staff were not well trained in customer experience. I can’t recommend this hotel.
Stayed 2 nights in Dec 2024