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Wequassett Resort and Golf Club

5.0 star property
Luxury resort on the beach, with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wequassett Resort and Golf Club

Exterior
Exterior
Exterior
Junior Room, 1 King Bed | Living area
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • On private beach
  • Hot tub
  • Pool
  • Gym
  • Room service
The price is AU$753
includes taxes & fees
26 Dec - 27 Dec

Explore the area

Map
2173 Route 28, Harwich, MA, 02645
  • Caleb Nickerson House
    2 min drive
  • Captains Golf Course
    5 min drive
  • Fox Hill
    7 min drive
  • Hyannis, MA (HYA-Barnstable Municipal)
    25 min drive

Room options

View all photos for Hydrangea Water View Two Queen

Hydrangea Water View Two Queen

Hydrangea Water View Two Queen

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 2 Queen Beds

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hydrangea Water View King

Hydrangea Water View King

Hydrangea Water View King

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, Multiple Beds

Frette Italian sheets, premium bedding, down duvets, minibar

Signature Room, Multiple Beds

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Classic Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Classic Room, 1 King Bed

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, minibar

Classic Room, 2 Queen Beds

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Partial Lake View

Room, 1 Queen Bed, Partial Lake View

Room, 1 Queen Bed, Partial Lake View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Waterview 2 Queens

Frette Italian sheets, premium bedding, down duvets, minibar

Premier Waterview 2 Queens

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Waterview King

Frette Italian sheets, premium bedding, down duvets, minibar

Premier Waterview King

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Cottage, 1 King Bed with Sofa bed

Frette Italian sheets, premium bedding, down duvets, minibar

Cottage, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Cottage, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, minibar

Cottage, 2 Queen Beds

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed with Sofa bed

Frette Italian sheets, premium bedding, down duvets, minibar

Premier Room, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Collection 2 Queens

Frette Italian sheets, premium bedding, down duvets, minibar

Signature Collection 2 Queens

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Collection 1King

Frette Italian sheets, premium bedding, down duvets, minibar

Signature Collection 1King

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, minibar

Signature Room, 2 Queen Beds

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, Partial Lake View

Signature Room, Partial Lake View

Signature Room, Partial Lake View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed with Sofa bed, Partial Lake View

Signature Room, 1 King Bed with Sofa bed, Partial Lake View

Signature Room, 1 King Bed with Sofa bed, Partial Lake View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Garden View 2 Queens

Frette Italian sheets, premium bedding, down duvets, minibar

Garden View 2 Queens

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden View King

Frette Italian sheets, premium bedding, down duvets, minibar

Garden View King

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Chatham Bars Inn

On private beach
Pool
Spa
Parking included
4.6 out of 5, Wonderful, (738)
The price is AU$704
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Chatham Bars Inn

About the area

Harwich

A luxury stay in Harwich awaits you at Wequassett Resort and Golf Club. You'll be within a 5-minute walk of Cape Cod Beaches and 2 km (1.3 mi) from Caleb Nickerson House. Highlights at this beachfront resort include 4 restaurants, 2 hot tubs and a golf course. .The fine-dining restaurant, twenty eight Atlantic, serves American cuisine and is open for breakfast and dinner. Thoreaus is the resort's own pub, serving drinks along with lunch and dinner. Spend the day at the private beach where you'll find umbrellas, and enjoy the 4 outdoor tennis courts and outdoor swimming pool. 4801 square feet (446 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and spa services. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Harwich resort, you'll be 2.9 km (1.8 mi) from Chatham Marconi Maritime Center and 3 km (1.9 mi) from Captain's Cove Golf Course.
View more Resorts in HarwichOpens in a new window

What's nearby

  • Chatham Fish Pier - 6 min drive
  • Chatham Lighthouse - 8 min drive
  • Harwich Port - 9 min drive
  • Skaket Beach - 13 min drive
  • Ocean Edge Golf Club - 14 min drive

Getting around

  • Hyannis Transportation Center - 24 min drive
  • Hyannis, MA (HYA-Barnstable Municipal) - 25 min drive

Restaurants

  • ‪Chatham Pier Fish Market - ‬6 min drive
  • ‪Chatham Perk - ‬4 min drive
  • ‪Mac's Chatham Fish & Lobster - ‬7 min drive
  • ‪Corner Store- Chatham - ‬4 min drive
  • ‪Mom & Pops Burgers - ‬7 min drive

About this property

Wequassett Resort and Golf Club

Luxury resort on the beach, with outdoor pool
Step outside to unwind on the sandy beach. Summer fun is a breeze at Wequassett Resort and Golf Club, where you can play a round of golf at the golf course and enjoy other activities such as sailing and kayaking.

There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers an outdoor pool, outdoor tennis courts and a fitness centre. Self parking is free.

This 5-star Harwich resort is smoke free.

  • 120 guestrooms or units
  • 2 levels
  • 25 buildings
  • 4 dining venues
  • Conference rooms
  • 4801 sq ft of conference space
  • 446 sq. m of conference space
  • Built in 1944
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Wequassett Resort and Golf Club offers 120 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes dining tables. Beds feature Frette Italian sheets, down duvets and premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

This Harwich resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 per person
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar

Restaurants on site

  • LiBAYtion
  • Outer Bar and Grille
  • Pleasant Bay Terrace
  • Thoreaus
  • twenty eight Atlantic

Things to do

  • 18-hole golf course
  • 2 spa tubs
  • 4 outdoor tennis courts
  • Bicycle rentals
  • Children's club
  • Fitness classes
  • Games
  • Golf
  • Golf lessons
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Playground
  • Sailing
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's dinnerware
  • Dining table
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4,801 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 200.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 5 per cent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 40 per person
  • Pet fee: USD 200.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003221260
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0003221260. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Wequassett Resort Golf Club
Wequassett Harwich
Wequassett Inn
Wequassett Resort Harwich
Wequassett Hotel Chatham
Wequassett Resort And Golf Club Cape Cod, MA - Harwich
Wequassett Resort And Golf Club Hotel Harwich
Wequassett Resort
Wequassett Resort Golf Club
Wequassett Golf Club Harwich
Wequassett Resort and Golf Club Resort
Wequassett Resort and Golf Club Harwich
Wequassett Resort and Golf Club Resort Harwich

Frequently asked questions

Is parking available at Wequassett Resort and Golf Club?

Yep, Wequassett Resort and Golf Club has a free self car park.

How much does it cost to stay at Wequassett Resort and Golf Club?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Wequassett Resort and Golf Club on 26 Dec 2024 start from AU$717.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Wequassett Resort and Golf Club?

Yep, Wequassett Resort and Golf Club is a short 4-minute walk from Cape Cod Beaches. Fun beach activities include windsurfing, body boarding and kayaking. You can also find motor boats.

Is there a spa on site at Wequassett Resort and Golf Club?

There's no onsite spa, but this property does offer services like massages.

Does Wequassett Resort and Golf Club have a pool?

Wequassett Resort and Golf Club has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Wequassett Resort and Golf Club?

Wequassett Resort and Golf Club features a private beach, 2 hot tubs and an outdoor pool. All guestrooms come with Frette Italian sheets and 24-hour room service.

What makes Wequassett Resort and Golf Club a romantic place to stay?

Ocean-view dining and a private beach, as well as Frette Italian sheets and private balconies in the guestrooms, help set the scene for a romantic weekend at Wequassett Resort and Golf Club.

Is Wequassett Resort and Golf Club family-friendly?

You bet! With amenities such as a children's club and babysitting services, as well as children's dinnerware and free infant beds in the guestrooms, it's no surprise that Wequassett Resort and Golf Club is a hit with families.

Does Wequassett Resort and Golf Club serve breakfast?

Yep, full breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Wequassett Resort and Golf Club?

No, Wequassett Resort and Golf Club does not offer an airport shuttle service.

Is there a bar or restaurant at Wequassett Resort and Golf Club?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Wequassett Resort and Golf Club?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Wequassett Resort and Golf Club?

Dogs are welcome at Wequassett Resort and Golf Club, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 36 kg per pet.

Is there a golf course on site at Wequassett Resort and Golf Club?

Yep, Wequassett Resort and Golf Club has an 18-hole golf course. Golf lessons are also available.

Wequassett Resort and Golf Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 166 out of 218 reviews" "
Rating 8 - Good. 30 out of 218 reviews" "
Rating 6 - Okay. 14 out of 218 reviews" "
Rating 4 - Poor. 5 out of 218 reviews" "
Rating 2 - Terrible. 3 out of 218 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Grounds are beautiful, customer service was excellent.
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mansoor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Kate

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Subpar service level with guest services
For a 5-star award winning hotel, the service-level fell short of of my overall expectations as a first time guest celebrating our anniversary.Guest services forgot to delivery cupcakes, I agreed to pay extra for as a surprise for my husband and daughter. We ran back to room 3x from pool with much anticipation and only offered a simple apology with extended check out? We already had setup noon checkout and guided at 11:30am we could not longer stay. I would have expected some kind of gesture, offering or act of anything to rectify scenario into a positive experience but I feel no effort or attempt was made. Considering the cost of room and access to a cute coffee shop- a simple gesture could have went a long way…..
No cupcakes or extended Anniversary wishes!
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeta

Stayed 3 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Can't wait to come again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Inderdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, beautiful grounds and attentive staff. Great for families but ensure you book kids club ahead of your stay. Rooms could use some updating but are clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Charlotte

Always a wonderful experience when I stay.
Stayed 1 night in Jul 2024

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is superior and very helpful and accommodating. The “Cookie Monster” Furukh (may have misspelled ) is a huge hit with my kids and family. He’s the kind of employee that will have us coming back again! The grounds are stunning and looks like an English garden!
Stayed 3 nights in Jul 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Staff & service
Nice place but not a 5 star. The people and service 5 star, the resort needs a spa and some more amenities. Feels like an apartment complex a bit which I do not care for. That said food was food, people fantastic , I think they need some renovations updating and a spa.
Stayed 3 nights in Jul 2024

10/10 Excellent

Suha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it’s on the water and the amenities- pool, beach,and restaurants with fresh seafood were great. Staff and service was wonderful making the resort an enjoyable experience during our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia

Stayed 2 nights in Jun 2024

10/10 Excellent

Katy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely gorgeous. The staff is so friendly and helpful and everything was beyond expectations.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting and views are stunning. Facilities are generally very nice. Rooms are mediocre.
Stayed 2 nights in Jun 2024

10/10 Excellent

Abdolkarim

Travelled with group
Slightly old buildings otherwise great location, great service and amazing staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing experience.
Stayed 2 nights in Jun 2024

8/10 Good

VASANTHY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the memorable stay. Thank you
Stayed 1 night in Jun 2024

10/10 Excellent

David, Alpharetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Jun 2024

10/10 Excellent

Candy, SCOTCH PLAINS

Stayed 2 nights in May 2024

2/10 Terrible

Wellington

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

JULIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wequasett is the absolute best, as always.
Stayed 1 night in May 2024

6/10 Okay

Mariusz, Los Angeles

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024