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Commercial Hay Hotel

3.0 star property
Hotel in Hay with free parking

Photo gallery for Commercial Hay Hotel

Deluxe Family Room
Staircase
Balcony
Exterior
Buffet

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included
  • Housekeeping
The current price is AU$127
includes taxes & fees
26 Feb - 27 Feb

Explore the area

Map
199 Lachlan Street, Hay, NSW, 2711
  • TAFE Riverina Institute
    ‪1 min walk‬
  • Hay Library
    ‪2 min walk‬
  • Hay Park
    ‪4 min walk‬
  • Hay, NSW (HXX)
    ‪3 min drive‬

Room options

View all photos for Budget Double Room

Budget Double Room

Budget Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe King Balcony

Street view

Deluxe King Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family

Hypo-allergenic bedding, individually decorated, individually furnished

Two Bedroom Family

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Budget Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Balcony

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Triple Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Rainfall showerhead
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Budget Triple Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 1 King Bed

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Front of property

Nicholas Royal Motel

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (396)
The price is AU$144
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Nicholas Royal Motel

About the area

Hay

At Commercial Hay Hotel you'll be within steps of TAFE Riverina Institute and Hay Library. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a picnic area and express check-in. Other amenities include laundry facilities, a microwave in a common area and a fridge in a common area. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3-property class Hay hotel include Hay Park and Dal Wright Park.

What's nearby

  • TAFE Riverina Institute - 1 min walk
  • Hay Park - 4 min walk
  • Dunera Museum - 12 min walk
  • Hay Heritage Walk - 13 min walk
  • Bishop's Lodge - 3 min drive

Restaurants

  • ‪Robertson's Hot Bread Kitchen - ‬4 min walk
  • ‪Jolly Jumbuck Bistro - ‬2 min walk
  • ‪The Long Paddock Cafe & Grill - ‬4 min walk
  • ‪The Convent - ‬8 min walk
  • ‪The Black Sheep Coffee Shop Hay - ‬8 min walk

About this property

Commercial Hay Hotel

Hotel in Hay with free parking
As a guest of Commercial Hay Hotel, you'll find tour/ticket assistance, a picnic area, and laundry facilities. WiFi is free in public spaces. Commercial Hay Hotel also features express check-in, express check-out, and a microwave in a common area. Self parking is free.

Smoking is allowed in designated areas at this 3-star Hay hotel.

  • 31 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Outdoor picnic space
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
Commercial Hay Hotel offers 31 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay

Frequently asked questions

Is parking available at Commercial Hay Hotel?

Yep, Commercial Hay Hotel has a free self car park.

How much does it cost to stay at Commercial Hay Hotel?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Commercial Hay Hotel on 26 Feb 2025 start from AU$126.5, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Commercial Hay Hotel serve breakfast?

Sure does, continental breakfast is served daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Commercial Hay Hotel?

No, Commercial Hay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Commercial Hay Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Commercial Hay Hotel?

No, pets are not allowed.

Commercial Hay Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 78 out of 220 reviews
Rating 8 - Good. 74 out of 220 reviews
Rating 6 - Okay. 31 out of 220 reviews
Rating 4 - Poor. 18 out of 220 reviews
Rating 2 - Terrible. 19 out of 220 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Melanie

👎
Stayed 2 nights in Jan 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They did have a toaster and microwave oven, but no tea towel. No plates.
Stayed 1 night in Jan 2025

6/10 Okay

Nicola

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Prithipal Singh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value of money
Stayed 1 night in Jan 2025

2/10 Terrible

Annette

Travelled with family
Very disappointing, the facilities in need of many repairs, especially the plumbing
Stayed 1 night in Dec 2024

2/10 Terrible

Julie

Stayed 1 night in Dec 2024

6/10 Okay

David

Disliked: Staff & service
Arrived on Saturday around 5pm and all staff had gone home and we had no way to check in. Keys were in a lock box but we were never sent a code. Thankfully another visitor had a code to the lock box and were able to help us.
Stayed 1 night in Dec 2024

10/10 Excellent

Ints

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Luisa

Stayed 1 night in Dec 2024

8/10 Good

Geoff

Business traveller
Place seemed nice. But the beautiful upstairs verandah had a stinking pile of rubbish just outside the door. Room clean. Arrival instructions good. Beds comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Prakash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good except wifi.
Stayed 1 night in Nov 2024

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Plumbing needs work, room 110 (last room) had no hot water in the morning. Providing individual butter & condiment packs & tongs for bread at breakfast would help with food safety There was one opened pack of white sliced bread only for breakfast which people put their hands in to get a sliced of bread.
Stayed 1 night in Nov 2024

8/10 Good

Ernest

Liked: Cleanliness, staff & service, room comfort
Great Overnight stay
Staff are Pleasent Clean tidy room Comfortable bed and great shower hot water and pressure ,hair dryer in room Car park full but out the front parking not an issue Hotel is old but ideal for an overnight stay we will use this again
Stayed 1 night in Oct 2024

4/10 Poor

Luke

No hot water in shower is a slight issue
Stayed 1 night in Oct 2024

6/10 Okay

Jan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Umeshwara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need
Nothing fancy, but very comfortable, clean and tidy. At the price, excellent value. Beth from hotel management was very obliging and helpful. Thanks very much.
Stayed 1 night in Oct 2024

8/10 Good

Katie

Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Travelled with family
Fast and easy check in. Clean room.
Stayed 1 night in Oct 2024

2/10 Terrible

Sabrina

Stayed 1 night in Sep 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service
Minor things, exhaust fan in the shower needs to be replaced. Toilet seat does not fit. Why 6 power points in the bathroom. Ceiling light bedroom not working. Overall we will stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

David

Disliked: Staff & service, amenities, property conditions & facilities
Not adequate toilet paper , ran out Room clean , hallways and walkways stained and dirty Door to balcony had malfunctioning lock No On-site staff Needed to make a booking change , was refused
Stayed 1 night in Sep 2024