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Element New York Times Square West

3.0 star property
Pet-friendly hotel connected to the convention centre in Manhattan with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Element New York Times Square West

Rooftop terrace
1 bedroom, pillow-top beds, in-room safe, desk
Interior
Exterior
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Kitchen
The price is AU$198
includes taxes & fees
9 Jan - 10 Jan 2025

Explore the area

Map
311 West 39th Street, New York, NY, 10018
  • Times Square
    6 min walk
  • Broadway
    7 min walk
  • Madison Square Garden
    7 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    57 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Fitness facility

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Fitness facility

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillow-top beds, in-room safe, desk

Studio, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Fitness facility

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Lobby

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 49.6 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hyatt Place New York City/Times Square

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1952)
The price is AU$263
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hyatt Place New York City/Times Square

About the area

New York

Element New York Times Square West puts you in the heart of New York, connected to the convention centre and within just a 10-minute stroll of popular attractions like Times Square and Broadway. Highlights at this hotel include a complimentary breakfast, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a rooftop terrace. Additionally, you'll find coffee/tea in a common area, free use of bicycles and laundry facilities. .Attractions within a 10-minute walk of this 3-property class Manhattan hotel include Madison Square Garden and Bryant Park.

What's nearby

  • Times Square - 6 min walk
  • Broadway - 7 min walk
  • Madison Square Garden - 7 min walk
  • Empire State Building - 15 min walk
  • Rockefeller Center - 18 min walk

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy International Airport (JFK) - 57 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Carlo's Bake Shop - ‬2 min walk
  • ‪Beer Authority - ‬2 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Dear Irving on Hudson - ‬2 min walk

About this property

Element New York Times Square West

Pet-friendly hotel connected to the convention centre in Manhattan with free breakfast
Element New York Times Square West offers its guests a 24-hour fitness centre and complimentary bicycles. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is served daily. The business-friendly Element New York Times Square West also features a rooftop terrace, coffee/tea in common area, and laundry facilities.

This 3-star New York hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 40 levels
  • Conference rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Terrace on the roof
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Corner/local shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Element New York Times Square West offers 411 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available from 7:00 AM to midnight (USD 72 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 72 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

What is the cancellation policy at Element New York Times Square West?

Element New York Times Square West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Element New York Times Square West?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Element New York Times Square West on 9 Jan 2025 start from AU$198.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Element New York Times Square West a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Element New York Times Square West.

Is Element New York Times Square West family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Element New York Times Square West is a hit with families.

Does Element New York Times Square West serve breakfast?

You bet, guests enjoy the free buffet brekkie here! Offered weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Element New York Times Square West?

No, Element New York Times Square West does not offer an airport shuttle service.

What time are check-in & check-out at Element New York Times Square West?

Check-in begins at 3 PM. Check-out time is noon.

Element New York Times Square West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 958 out of 2104 reviews" "
Rating 8 - Good. 657 out of 2104 reviews" "
Rating 6 - Okay. 283 out of 2104 reviews" "
Rating 4 - Poor. 105 out of 2104 reviews" "
Rating 2 - Terrible. 101 out of 2104 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

jennifer

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Takehiko

Stayed 5 nights in Aug 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was plentiful and nutritious
Stayed 1 night in Sep 2024

8/10 Good

Tina, North York

Stayed 5 nights in Aug 2024

10/10 Excellent

Juan Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Gary, Pella

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Poor maintenance. The whole building didn’t have water for half a day during our stay and receptionist were rude. Hang up on me when I asked about the estimated time of water return and if we could get check out extension since we couldn’t get ready in time
Stayed 2 nights in Sep 2024

10/10 Excellent

Bouchra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Kyle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
This property could be so much better if it were properly maintained. Unfortunately it’s just terrible and the staff is awful. I wouldn’t stay here again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Kyle

Stayed 1 night in Aug 2024

10/10 Excellent

kati

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Sep 2024

6/10 Okay

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
One of the reasons we chose this property was laundry facilities. Their washer and dryer was broken the entire 7 day stay.
Stayed 7 nights in Aug 2024

2/10 Terrible

Henrique Harrison

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Well, I just have really bad experiences there, its not the first time I reserved months before, and when I arrived: they said' Sorry we dont have your room" and them I just got a not god one half size, having all the time the staff bothering me.
Stayed 1 night in Aug 2024

10/10 Excellent

YA-YUN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High CP value, good location (close to time square and MTA) A little be same room for 4 people
Stayed 2 nights in Sep 2024

10/10 Excellent

Corazon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is central to a lot of attractions. Only two small elevators to service a bulk of guests. There were limited selections of breakfast for the price.
Stayed 1 night in Sep 2024

2/10 Terrible

Henrique Harrison

Disliked: Staff & service, amenities, property conditions & facilities
Well, I just have really bad experiences there, its not the first time I PAID months before, and when I arrrieved: ;' Sorry we dont have your room" and them I god one half size, having all the time the staff bothering me.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kwan Ho

Travelled with family
Disliked: Property conditions & facilities
Dislike: 1. Aircon right next to the bed, like sleeping next to an engine in the evening. (Room with 2 beds) 2. Bathroom glass partition cannot shield against water spill. After shower, floor outside the shower is all wet and damp. Very unpleasant.( The hotel doesnt understand the shower place is a sanctuary for the guest?) 3. Breakfast with a few options. All utensils are plastic and disposables. Always very crowded, like University cafeteria, nothing like USD 382/night. Many had to carry the foof to their rooms. Suggest dont buy the breakfast there, better eat outside. 4. Long waiting time for a lift, both going up or down. (Suggest set off earlier then bus or flight departure, or choose another hotel)
Stayed 7 nights in Aug 2024

10/10 Excellent

Sarbjeet, Glen Oaks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the service. The entire room was clean and had a great ambience. Views were fantastic. They offer a complimentary snacks and drink from 5-6:30pm and tea at night in the lobby! Amazing Rooftop is small. Definitely will come back again
Stayed 1 night in Sep 2024

8/10 Good

Peter

Travelled with family
Clean, good breakfast, great location, 5-10 walk to Times Square, 1 hr to Central Park & many attractions.
Stayed 2 nights in Aug 2024

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 1 night in Aug 2024

2/10 Terrible

Dhriti

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

KAMRAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Jérémie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay! We loved it and felt very safe in our hotel. The room was spacious and the bed was heavenly. Breakfast was very appreciated. It was a little bit different everyday. The view on the roof was nice and the location was great for most of New York's best attractions. Would stay again.
Stayed 4 nights in Aug 2024

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lessie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Great breakfast and happy hour
Stayed 3 nights in Aug 2024