Hillsborough accommodation from AU$128

Good

When checking in, nobody was at the front desk. Waited a while for staff. The young girl working was incredibly friendly and efficient. On arrival to our room, there were not enough towels for our family. The jets in the jetted tub had visible mildew/mold. The bottom of one of the toilets had pee on it. The garbage cans still had garbage in them. The ladies bathroom at the pool was dirty, had no toilet paper or paper towel. The men’s bathroom was quite dirty with an overflowing broken toilet. Other guests warned us that they had been refused additional towels for the pool, their room had not been cleaned in the 3 nights they’d been there. One staff told another that if their room key didn’t work, you could just pull really hard and the door would open without it. There was construction going on in the property (which we were not aware of upon booking) and we had to take our toddler and baby outside and walk around the property to go to the pool or to eat.

Great stay. Staff was very helpful and friendly. Breakfast was very good with many options to choose from