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Ashford International Hotel & Spa

4.0 star property
Upscale hotel with full-service spa and health club

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Photo gallery for Ashford International Hotel & Spa

Exterior
Indoor pool, pool loungers
Classic Twin Room
Lobby sitting area
Lobby sitting area
Reviews
8.0

Very good

Popular amenities

  • Pool
  • Spa
    SpaSpa
  • Hot tub
    Hot tubHot tub
  • Parking included
    Parking includedParking included
  • Gym
    GymGym
  • Breakfast available
    Breakfast availableBreakfast available

Explore the area

Map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Popular LocationAshford Designer Outlet4 min drive
  • Popular LocationWillesborough Windmill5 min drive
  • Popular LocationPort Lympne Wild Animal Park and Gardens12 min drive
  • AirportLondon (LGW-Gatwick)70 min drive

Room options

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

Highlights

Separate sitting area
Heating
Mini-fridge
Minibar (some free items)
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Hampton by Hilton Ashford International
Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (359)
The price is AU$165
for 1 night
includes taxes & fees
11 July - 12 July
Hampton by Hilton Ashford International

About the area

Ashford

At Ashford International Hotel & Spa you'll be within a 20-minute walk of Ashford Museum and 1.7 km (1 mi) from St Mary The Virgin Church. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, facials and mani/pedis. The restaurant, Horizon Restaurant, serves British cuisine and is open for dinner. Quench Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, Hot tub, sauna and pool loungers. Business amenities include 19 meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of free self parking. .Within a 20-minute drive of this 4-property class Ashford hotel, attractions include Port Lympne Wild Animal Park and Gardens and Leeds Castle.

What's nearby

  • AMF Bowling Ashford - 2 min drive
  • Ashford Designer Outlet - 4 min drive
  • Willesborough Windmill - 5 min drive
  • Port Lympne Wild Animal Park and Gardens - 12 min drive
  • Gusbourne Estate Winery - 16 min drive

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪Made Inn - ‬16 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Dobbies Garden Centre - ‬15 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪PizzaExpress - ‬20 min walk

About this property

Ashford International Hotel & Spa

Upscale hotel with full-service spa and health club
Ashford International Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 19 meeting rooms. A hot tub, a sauna, and a terrace are also featured at the eco-certified Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ashford International Hotel & Spa offers 179 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

What is the cancellation policy at Ashford International Hotel & Spa?

Ashford International Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ashford International Hotel & Spa?

As of 27 June 2024, prices found for a 1-night stay for 2 adults at Ashford International Hotel & Spa on 28 July 2024 start from AU$137.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ashford International Hotel & Spa?

Yep, Ashford International Hotel & Spa has a free self car park.

Are there any beaches close to Ashford International Hotel & Spa?

The closest beach to Ashford International Hotel & Spa is Hythe Beach (17 km).

Is there a spa on site at Ashford International Hotel & Spa?

Yep, there is an onsite spa at Ashford International Hotel & Spa. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does Ashford International Hotel & Spa have a pool?

Ashford International Hotel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Ashford International Hotel & Spa?

Ashford International Hotel & Spa features a full-service spa, a health club and an indoor pool.

Does Ashford International Hotel & Spa serve breakfast?

Yep, buffet breakfast is served daily.

Is there a free airport shuttle available at Ashford International Hotel & Spa?

No, Ashford International Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Ashford International Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ashford International Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 401 out of 1002 reviews" "
Rating 8 - Good. 328 out of 1002 reviews" "
Rating 6 - Okay. 159 out of 1002 reviews" "
Rating 4 - Poor. 70 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Noisy
Really noisy outside the room caused by a corridor door slamming every time someone walked through! The staff knew about this and stated that they had to wait for the maintenance team but I think they were paying me lip service! Both the hotel and hotels.com were useless in trying to resolve the issue
Stayed 2 nights in Mar 2024

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
OK for a night sleepover, but dont hope for much
The room was satisfactory and met my expectations, however, the spa and other common areas lacked ambience. The areas were large and cold, with a skeleton staff presence. The jacuzzi was located in an awkward spot on the floor small, only accommodating two people at a time, similar to a bathtub
Stayed 1 night in Mar 2024

8/10 Good

Selina

Liked: Cleanliness, staff & service
Stayed 11 nights in Mar 2024

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was convenient for both the shopping outlet and Curious Brewery which we came to visit. A lovely comfortable hotel with friendly very helpful staff.
Stayed 2 nights in Mar 2024

4/10 Poor

Darryl

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The Weatherspoons of hotels. Food was average to poor, both rooms had mould, ( we had to change rooms as first one had a bed with stains on it) staff overworked (too few for size of hotel/restaurant) parking was tight (small spaces) and generally felt unkempt. Would not be staying again. On a positive note the room As quiet and the bed was comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Stayed 1 night in Mar 2024

4/10 Poor

JOHN

Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Epic location epic room epic staff
To say staff are good is an understatement! Upgraded room
Stayed 1 night in Feb 2024

8/10 Good

PHILIP

Travelled with pets
Liked: Cleanliness
Overall the hotel is good value for money and conveniently situated if you have a car. It is a very busy hotel with conferences and thus this led to a shortage of coffee mugs for their own guests on one day. Although a dog friendly hotel, don't expect to be eating breakfast with your loved pooch, anywhere near the restaurant, especially if there is a conference going on. Considering there was a section of the restaurant that was a long way from any cooked food, this could have been opened up for customers with their dogs, instead on one day we had to eat our breakfast near the entrance doors of the hotel! Spa/swimming is available but attention is required on ensuring that lockers are not broken and floors are as clean as possible.
Stayed 5 nights in Feb 2024