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Eastwell Manor, Champneys Hotel & Spa

4.0 star property
Hotel in Ashford with 2 restaurants and full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Eastwell Manor, Champneys Hotel & Spa

In-room safe, free WiFi, bed sheets
Shower, hair dryer, towels
Indoor wedding
Indoor wedding
Property grounds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar

Explore the area

Map
Eastwell Park, Ashford, England, TN25 4HR
  • Ashford Golf Club
    4 min drive
  • Willesborough Windmill
    7 min drive
  • Ashford Designer Outlet
    8 min drive
  • London (SEN-Southend)
    73 min drive

Room options

View all photos for Classic Room (Manor)

Classic Room (Manor)

Classic Room (Manor)

Highlights

Heating
TV
Private bathroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Heating
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Luxe)

In-room safe, free WiFi, bed sheets

Room, 1 Double Bed (Luxe)

Highlights

Heating
TV
Private bathroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Heating
TV
Private bathroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Heating
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Ashford International Hotel & Spa
Pool
Hot tub
Spa
Pet-friendly
4.0 out of 5, Very good, (1001)
The price is AU$199
for 1 night
includes taxes & fees
12 Oct - 13 Oct
Ashford International Hotel & Spa

About the area

Ashford

At Eastwell Manor, Champneys Hotel & Spa you'll be 2.6 km (1.6 mi) from Kent Downs and 3.9 km (2.4 mi) from Ashford Golf Club. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A relaxing visit to Champneys can include deep-tissue massages, prenatal massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, The Manor, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. Plus you'll find free Wi-Fi in public areas and a conference centre. Each morning free continental breakfast is offered between 7:30 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4-property class Ashford hotel include Port Lympne Wild Animal Park and Gardens and University of Kent.

What's nearby

  • Willesborough Windmill - 7 min drive
  • Ashford Designer Outlet - 8 min drive
  • Port Lympne Wild Animal Park and Gardens - 14 min drive
  • The Big Cat Sanctuary - 18 min drive
  • Canterbury Cathedral - 26 min drive

Getting around

  • Wye Station - 3 min drive
  • Gatwick Airport (LGW) - 61 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dobbies Garden Centre - ‬4 min drive
  • ‪The Old Mill - ‬3 min drive
  • ‪Marino's Fish & Chips - ‬3 min drive
  • ‪Domino's Pizza - ‬6 min drive

About this property

Eastwell Manor, Champneys Hotel & Spa

Hotel in Ashford with 2 restaurants and full-service spa
Eastwell Manor, Champneys Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 5586 square feet (519 square metres) and includes a conference centre. A seasonal outdoor pool, a fitness centre, and a sauna are also featured at Eastwell Manor, Champneys Hotel & Spa. Free self parking is available.

  • 23 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • Conference rooms
  • 5586 sq ft of conference space
  • 519 sq. m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bar or lounge
Eastwell Manor, Champneys Hotel & Spa offers 23 accommodations with a safe and coffee/tea makers. Satellite televisions are provided.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Champneys has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • The Manor
  • The Pavilion

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (5,586 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 60 per day
  • Spa fee: GBP 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • The outdoor pool opens for the season in May.
  • Pool access available from 7:00 AM to 10:00 AM
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Eastwell Manor Champneys Hotel Ashford
Eastwell Manor Ashford
Eastwell Manor Hotel
Eastwell Manor Hotel Ashford
Eastwell Manor Ashford, Kent
Eastwell Manor Champneys Hotel
Eastwell Manor Champneys
Eastwell Manor, Champneys &
Eastwell Manor, Champneys Hotel & Spa Hotel
Eastwell Manor, Champneys Hotel & Spa Ashford
Eastwell Manor, Champneys Hotel & Spa Hotel Ashford

Frequently asked questions

What is the cancellation policy at Eastwell Manor, Champneys Hotel & Spa?

Eastwell Manor, Champneys Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eastwell Manor, Champneys Hotel & Spa?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Eastwell Manor, Champneys Hotel & Spa on 30 Sept 2024 start from AU$331.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eastwell Manor, Champneys Hotel & Spa?

Yep, Eastwell Manor, Champneys Hotel & Spa has a free self car park.

Are there any beaches close to Eastwell Manor, Champneys Hotel & Spa?

The closest beach to Eastwell Manor, Champneys Hotel & Spa is Hythe Beach (18.4 km).

Is there a spa on site at Eastwell Manor, Champneys Hotel & Spa?

Yep, Champneys is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Eastwell Manor, Champneys Hotel & Spa have a pool?

Eastwell Manor, Champneys Hotel & Spa has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 AM.

What luxury perks are available at Eastwell Manor, Champneys Hotel & Spa?

Eastwell Manor, Champneys Hotel & Spa features a full-service spa, an indoor pool and 2 restaurants.

Does Eastwell Manor, Champneys Hotel & Spa serve breakfast?

Yeah, complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Eastwell Manor, Champneys Hotel & Spa?

No, Eastwell Manor, Champneys Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Eastwell Manor, Champneys Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Eastwell Manor, Champneys Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Eastwell Manor, Champneys Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 227 out of 536 reviews" "
Rating 8 - Good. 141 out of 536 reviews" "
Rating 6 - Okay. 93 out of 536 reviews" "
Rating 4 - Poor. 39 out of 536 reviews" "
Rating 2 - Terrible. 36 out of 536 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
We had a relaxed stay, loved the architecture and facilities. Rooms nice large size although decor and furnishings tired. Check in staff helpful however housekeeping and others around the property surly.
Stayed 2 nights in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
A step back in time.
Beautiful location, very relaxing and a step back into history at the same time. Only real criticism was that the bathroom windows would not close properly as they were clearly written and in need of repair. As regards Champneys, nice facility, however, clearly getting tired with plaster falling off adjacent to the sauna and the showers in need of an update. The staff were all very helpful and always on hand.
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked two rooms at the hotel for my husband and myself and two friends. No curtains or blind at the window in our friends room! We complained and a blind was fitted which was aprox 2feet too short, so a further blind was taped onto the bottom..this fell off!! Our friends were moved to a better room. My husband took a shower only to find all the toiletries in the shower completely empty. We also had to ask for teas, coffees etc. This morning the sink tap came off in my husbands hand. We waited 20 mins for a coffee at breakfast time and a further 15 mi s before my husbands scrambled eggs arrived after we had to remind the staff! Our bills were also wrong. Such a beautiful place but so disappointing . Our friends were given a discount, we were offered nothing! The cleaner left a huge vacum cleaner, pipes and all outside our room, obviously too lazy to put it away.
Stayed 1 night in Jun 2024

10/10 Excellent

Lord

Had a wonderful time at Eastwell Manor, especially being looked after by the lovely staff. I would highly recommend..
Stayed 1 night in Jun 2024

6/10 Okay

Francesca

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very caring, kind and considerate. They were breath fresh air. There were areas of the estate that could do with some work but overall, it was very good. The grounds were beautiful to hold, and the food was very good. The room was good but the beds was a little uncomfortable and the pillows flat. It would’ve been nice if there was a minibar but none of these spoiled our time there. We would come again. thank you for making our time there special.
Stayed 2 nights in May 2024

6/10 Okay

Ryan

Stayed 2 nights in May 2024

8/10 Good

Teena

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manor life
Beautiful property. Only there for 1 night.
Stayed 1 night in May 2024

8/10 Good

nikki

Good but could be better
Beautiful hotel and grounds however we did feel some areas looked a bit tired. We stayed in a cottage in the grounds and room needed a repair and paint Spa was tired too and the time restrictions of 7-10 am, 5-9 pm were not ideal as you needed to fit in breakfast and dinner too. So no chance of a lay in on our break which was a shame Some of the staff were great! Tommy on reception and also a new member of staff in restaurant from Australia had great customer service. It’s a shame some of the breakfast staff let things down Overall we had a lovely weekend and would go back but there is definitely room for improvement
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer, Powell Butte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, and the staff were extremely helpful.
Stayed 2 nights in May 2024

10/10 Excellent

roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tranquil spot - an ideal retreat
Stayed 1 night in May 2024

6/10 Okay

Adam

Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
A wonderful stay for American in-laws. They were blown away with the beauty of the Manor and its grounds, and loved the English breakfast.
Stayed 2 nights in Apr 2024

6/10 Okay

Paul

Travelled with group
Liked: Room comfort
Below expectations
When a hotel is classed as a Champneys Spa Resort, one tends to think of high class swankiness with first class service and facilities to leave an impression. We didn’t use the spa facilities but had Afternoon Tea which was very good and the young lady that appeared to be working on her own in the lounge was excellent in her care and attention. We then tried to check in at 245 to be told we would have to wait for a room key as check in was at 3pm. At 3pm we queued up for our room key to be told that our room was still “dirty” and so wasn’t ready yet. After waiting a further half an hour we were told once again that our room wasn’t ready. We were finally in our room at 420pm, an hour and 20 minutes after it should have been ready. The room wasn’t really worth the wait, a window that didn’t close properly (thankfully it wasn’t winter), a carpet that looked like it had been scratched by dogs and a TV that didn’t work. We tried calling reception to report issues but they don’t seem to like answering the phone. Upon checkout we weren’t even asked if everything was ok with our stay, hence me happily venting my spleen on here about the mildly irritating intricacies of our stay.
Stayed 1 night in Mar 2024

10/10 Excellent

James Mark

Stayed 1 night in Mar 2024

6/10 Okay

Thomas

Liked: Cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

Brad

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
A most beautiful property in enchanting grounds. The Spa is a huge let down as it’s riddled with MOLD ! That’s a health hazard and needs attention ASAP !
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
So much character
Lovely place, love the spa.
Stayed 2 nights in Feb 2024

6/10 Okay

Jonathon

Liked: Cleanliness, staff & service
Expensive price, average quality.
I’ll break my review down into component parts for individual review. I booked this trip as a relaxing treat for my partner for her birthday. I booked her 4 treatments (Elemis Pro Glo Resurface Facial, Lava Shell Full Body Massage, Champneys Manicure and Pedicure) She told me the facial was excellent 8/10, massage great 7/10, and Manicure and Pedicure were good 6/10. The food over our stay was excellent 9/10. The Day Spa was quite basic and I was very underwhelmed. A basic pool, hot tub was out of use, steam room and sauna. Nothing to write home about 5/10. Our room for the night again was very basic, and the heating didn’t work so was very cold. I thought the room was overpriced and not much better than a premier inn for more than twice the price. 4/10. So my overall rating for all would be 5.5-6 out of 10. Rating - quite average.
Stayed 1 night in Feb 2024

10/10 Excellent

Jay

Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Logan

Liked: Staff & service
Disliked: Cleanliness
Poor room quality
We had high expectations but didn’t have a good stay due to the poor room quality. We were given a twin instead of double bed despite our request. The bathroom ceiling filter broke on the first night of our arrival & therefore maintenance had to fix it. Despite us reminding x3, housekeeping wasn’t done. Whilst the spa was nice & staff friendly, considering the price paid, I wouldn’t recommend anyone to stay here
Stayed 2 nights in Jan 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service
Nice stay, unlikely to return
I had expected a little more from a Champneys hotel. The hotel was beautiful, staff all very friendly and attentive. Breakfast was tasty and filling The room was a good size however there were a number of issues. The taps made a loud squeaking noise when switched on, the windows opened but they were either wide open or shut seemed the catch was broken. The sheet on the bed didnt cover the mattress fully and had a hole in it and the pillows were not comfortable. I woke up with a headache due to sleeping awkwardly. Tried to call reception about these points but no one answered. For the money they ask for this room I dont feel we got our moneys worth I really expected more of a luxury experience than the reality.
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Dec 2023