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Best Western Plus Heritage Inn

3.0 star property
Hotel with free breakfast, in the vicinity of Port of Houston
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Heritage Inn

Reception
Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Exterior
Laundry room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
The price is AU$146
includes taxes & fees
23 Jan - 24 Jan

Explore the area

Map
Houston, TX
  • Port of Houston
    ā€Ŗ7 min driveā€¬
  • Toyota Center
    ā€Ŗ11 min driveā€¬
  • George R. Brown Convention Center
    ā€Ŗ11 min driveā€¬
  • Houston, TX (HOU-William P. Hobby)
    ā€Ŗ14 min driveā€¬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Quality Inn

Breakfast included
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (532)
The price is AU$122
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Quality Inn

About the area

Houston

At Best Western Plus Heritage Inn, you'll be 8.4 km (5.2 mi) from Port of Houston and 11.8 km (7.3 mi) from Daikin Park. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute drive of this Northeast Houston hotel include Shell Energy Stadium and Toyota Center.

What's nearby

  • Port of Houston - 7 min drive
  • Daikin Park - 9 min drive
  • Shell Energy Stadium - 10 min drive
  • Toyota Center - 11 min drive
  • George R. Brown Convention Center - 11 min drive

Getting around

  • Cesar Chavez/67th Street Station - 9 min drive
  • Houston Station - 22 min drive
  • Houston William Hobby Airport (HOU) - 14 min drive

Restaurants

  • ā€ŖMcDonald's - ā€¬5 min walk
  • ā€ŖTaquiria El Charro - ā€¬3 min drive
  • ā€ŖChurch's Chicken - ā€¬16 min walk
  • ā€ŖLittle Caesars Pizza - ā€¬3 min drive
  • ā€ŖDairy Queen - ā€¬14 min walk

About this property

Best Western Plus Heritage Inn

Hotel with free breakfast, in the vicinity of Port of Houston
Best Western Plus Heritage Inn offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Heritage Inn. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash and mobile payments. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Frequently asked questions

Is parking available at Best Western Plus Heritage Inn?

Yep, Best Western Plus Heritage Inn has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

How much does it cost to stay at Best Western Plus Heritage Inn?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Heritage Inn on 23 Jan 2025 start from AU$145.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Heritage Inn have a pool?

Best Western Plus Heritage Inn has a pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM.

Is Best Western Plus Heritage Inn family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Heritage Inn is a hit with families.

Does Best Western Plus Heritage Inn serve breakfast?

Yep, free buffet brekkie is on offer daily between 6 AM and 9 AM.

Is there a free airport shuttle available at Best Western Plus Heritage Inn?

No, Best Western Plus Heritage Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Heritage Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Heritage Inn?

No, only service animals are allowed.

Best Western Plus Heritage Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 262 out of 577 reviews" "
Rating 8 - Good. 155 out of 577 reviews" "
Rating 6 - Okay. 64 out of 577 reviews" "
Rating 4 - Poor. 37 out of 577 reviews" "
Rating 2 - Terrible. 59 out of 577 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Christopher A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My biggest complaint would be a sign stating no visitors. I understand not wanting to have people rent out the rooms for parties, but as a grown adult if I have somebody visit my room it's not their business. Most importantly when you make a reservation online that is not refundable, you are not informed of this. Totally ridiculous.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Bad experience overall
The front desk host was heavy set older woman who was very rude to me during my stay here. The lady made me feel very uncomfortable and berated me over breakfast. I was trying to grab food for my sick boyfriend when she walked up and gave me attitude for no reason and then proceeded to stare at me uncomfortably from the front desk as if I did something wrong which did not make me feel welcomed as a guest here. I didn't see her singling out any other guests when there were plenty of loud guests in the breakfast area and families with unattended children running around, but she had a problem with me grabbing food for my sick boyfriend. It didn't need to escalate to this level, but I did not appreciate the rude behavior this front desk person gave me for doing absolutely nothing wrong. We will not be returning to this hotel ever after this terrible experience we had. Also it is nowhere close to the convention center in Houston traffic.
Stayed 1 night in Oct 2024

10/10 Excellent

Jillian

Stayed 1 night in Oct 2024

4/10 Poor

Frank, Slidell

Room was descent except no USB plug, marijuana smell in elevator, check in was very slow
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Esperanza

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Horrible front desk service
The stay would have been much better and had I not expected the horrible customer service from I believe the front desk clerk Eva. She was very rude in her tone and delivery of responses. I felt as if I was a bother and irrelevant. As I was waiting on my bags I also overheard her on the phone with a customer and she displayed the same horrible customer service. From my understanding she has been there 18 years. I find it hard to believe that she hasnā€™t had any complaints. Had it not been for the younger clerk Merilyn I believe I would have left. She was extremely nice and apologized for my bad experience. I hope that the clerk gets held accountable for the horrible service if not consider a new career because she clearly seems miserable. Itā€™s unfortunate that people like her represent your establishment.
Stayed 2 nights in Oct 2024

8/10 Good

Soha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
it's a bit old
Stayed 3 nights in Sep 2024

8/10 Good

Clinton

Liked: Cleanliness
Slow service, slow check in
Stayed 1 night in Sep 2024

6/10 Okay

Kelly

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Rooms that faced the road were extremely noisy due to the high volume of traffic on the major road. The hotel is along the access road and has an interstate pedestrian bridge right next to it. The AC in Room 211 left the room smelling musty. The odor was very strong The clothes left on the chair by the AC overnight were wet in the morning and the moisture warped a book that was left on the nightstand. The check-in clerk was on her phone and did not immediately greet me as I was standing at the desk. She gave us no information when we checked in such as the location of the room- the best door to enter to get to our room, details about only one way in and out of the back gated parking lot, where the elevators were, what time breakfast was served, or the Wifi password. I have no idea who trained her, but she failed to do her job with our check-in. She did not mention ANY of that important information. Breakfast was good. The covers on the bed were too thin and the bed was rock hard. I would not recommend this motel for more than one night.
Stayed 1 night in Sep 2024

8/10 Good

Abel

Travelled with partner
The requirement to place $100 incidental is reflection of the types of clientele they serve. The room was adequate and we did have a safe stay with no issues.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Sep 2024

2/10 Terrible

Maribel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Got double charged for the room. Called yo get an address since the Expedia app was giving me something different and was told they couldnā€™t give me the address. When I finally was given a key there was someone in my room and was told by the receptionist that the door was probably left open and someone went in thereā€¦
Stayed 1 night in Aug 2024

4/10 Poor

Robert

Stayed 1 night in Jun 2024

2/10 Terrible

Theodore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Robert

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
While checking in, I was forced to smell burning Marijuana. When i inquired about, i was informed that many guests will go to the back court area to smoke marijuana. I had to take a moment and question whether or not I was in Texas. I understand there are certain behaviors that are difficult to deal with, but I would hope Best awestern would work on keeping a more healthy environment at their check in desk.
Stayed 1 night in Jun 2024

8/10 Good

James

Stayed 2 nights in Jun 2024

2/10 Terrible

Felicia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Watch your back
This hotel is in a really bad part of town. I was afraid to leave the hotel by myself at night. The sheets were dirty along with the old stained sofa that looked like it needed to be taken to the dumpster. The front reception was the only good thing about this hotel. It is far away from the city, takes almost an hour with traffic just to get to the zoo.
Stayed 2 nights in Jun 2024

6/10 Okay

Dale

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Best
Disappointed! Clerk was unfriendly, neighborhood is shady, room slopes to the outside, bent rain gutters lying on sidewalks. Bed was comfy.
Stayed 1 night in Jun 2024

10/10 Excellent

Maricela

Travelled with family and small children
La persona de enfrente muy amable cuando me registre
Stayed 1 night in Jun 2024

6/10 Okay

Paulo

Stayed 1 night in Jun 2024

10/10 Excellent

juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Vanessa, waco

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Edwin

Stayed 1 night in Jun 2024

2/10 Terrible

Sarasadat

Disliked: Staff & service, amenities, property conditions & facilities
I didnā€™t like the room, and it wasnā€™t in good condition.
Stayed 3 nights in May 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and the staff was very friendly and helpful. The area around the hotel is rundown and looks unsafe.
Stayed 1 night in Jun 2024