6/10 Okay
Jacqueline
Business traveller, Travelled with partner
14 Dec 2024
Liked: Staff & service
The custodial staff were extremely helpful and provided extra towels and coffee for us as needed. They didn't speak much English but understood us by actions and we were super thankful for them!
There was a lot that could be improved in the hotel such as realistic pictures of what we were going to get when we got there. Although the people were kind, the rooms that we stayed in over a period of 5 nights were a bit worn and rundown. We arrived and the first room was 'clean' per say but it had stains on the walls and the carpet was worn. The television was not working so the night manager attempted to help but wasn't able to fix the television nor move us to another room until the next day.
The next morning, we changed rooms and the room still had stains on the walls and worn out carpet and the couch was pushed all the way so uncomfy. No pride was taken in given us a room that was better than the first. We concluded our last 4 nights in that room and as we said it was nothing to be impressed about, if you plan on just sleeping and showering, you should be fine if you are not looking for fancy but if you are looking at the Expedia pictures (like I did) and think that is what you are really getting, think again, We stay in room 120 and 117 I believe and they were both old and need remodeling. We saw the room beside us this morning, upon checking out and that room was highly remodeled and probably the pictures you see in the pictures provided on this website.
Jacqueline
Stayed 5 nights in Dec 2024