The Royal Sonesta Houston Galleria

4.0 star property
Hotel with a 24-hour health club, a short walk to Westheimer Rd
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Sonesta Houston Galleria

Exterior
Staircase
Outdoor pool, open 6:00 AM to 9:00 PM, pool loungers
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
2222 West Loop South, Houston, TX, 77027
  • The Galleria
    10 min walk
  • River Oaks District
    11 min walk
  • Williams Tower
    12 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    38 min drive

Room options

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed

Junior Suite, 1 King Bed, Accessible (Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Suite, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Accessible (Hearing, SHower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Accessible (Hearing, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, Accessible (Hearing, Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Accessible, Corner (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Accessible, Corner (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Accessible (Hearing, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Houston

At The Royal Sonesta Houston Galleria you'll be within just a 10-minute stroll of Westheimer Rd and The Galleria. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, ARA, serves international cuisine and is open for breakfast and lunch. Axis Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. 50000 square feet (4645 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4-property class The Galleria hotel include Rice University and Houston Zoo.

What's nearby

  • The Galleria - 10 min walk - 0.8 km
  • River Oaks District - 11 min walk - 1.0 km
  • Greenway Plaza - 4 min drive - 3.5 km
  • Rice University - 7 min drive - 8.1 km
  • MD Anderson Cancer Center - 10 min drive - 10.5 km

Getting around

  • Wheeler Station - 7 min drive
  • Houston Station - 17 min drive
  • Houston William Hobby Airport (HOU) - 36 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Ciel Restaurant & Lounge - ‬8 min walk
  • ‪Jack in the Box - ‬8 min walk
  • ‪Velvet Taco - ‬6 min walk
  • ‪Kenny & Ziggy's New York Delicatessen - ‬9 min walk

About this property

The Royal Sonesta Houston Galleria

Hotel with a 24-hour health club, a short walk to Westheimer Rd
The Royal Sonesta Houston Galleria offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 50000 square feet (4645 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Royal Sonesta Houston Galleria. An area shuttle within 3 miles is available for a fee. For a fee, parking is available.

This 4-star Houston hotel is smoke free.

  • 1 building
  • 485 guestrooms or units
  • 23 levels
  • Conference rooms
  • 50000 sq ft of conference space
  • 4645 sq. m of conference space
  • Built in 1985
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Royal Sonesta Houston Galleria offers 485 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 46-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Houston hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, French, German, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 3 miles
  • Parking on site (USD 32 per night; includes in/out privileges)
  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ARA
  • Axis Lounge
  • Launch

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (50,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 25.74 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21 per person
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per stay (rates may vary)
  • Self-parking fee: USD 32 per night (in/out privileges)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. The property is professionally cleaned.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Houston Royal Sonesta Hotel
Houston Sonesta Hotel
Royal Houston
Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel Houston
Royal Sonesta Houston
Sonesta Hotel Houston
Royal Sonesta Houston Galleria Hotel
Royal Sonesta Houston Galleria

Frequently asked questions

What is the cancellation policy at The Royal Sonesta Houston Galleria?

The Royal Sonesta Houston Galleria offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Sonesta Houston Galleria?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at The Royal Sonesta Houston Galleria on 23 Dec 2024 start from AU$289.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Sonesta Houston Galleria?

Yep, The Royal Sonesta Houston Galleria has a self car park with in/out privileges for USD 32 per night.

Does The Royal Sonesta Houston Galleria have a pool?

The Royal Sonesta Houston Galleria has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 9:00 PM.

What makes The Royal Sonesta Houston Galleria a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Royal Sonesta Houston Galleria.

Does The Royal Sonesta Houston Galleria serve breakfast?

Sure does, buffet breakfast is offered daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Royal Sonesta Houston Galleria?

No, The Royal Sonesta Houston Galleria does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Sonesta Houston Galleria?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Sonesta Houston Galleria?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

The Royal Sonesta Houston Galleria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 518 out of 1019 reviews" "
Rating 8 - Good. 228 out of 1019 reviews" "
Rating 6 - Okay. 115 out of 1019 reviews" "
Rating 4 - Poor. 81 out of 1019 reviews" "
Rating 2 - Terrible. 77 out of 1019 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raudel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Nikki

Liked: Cleanliness, amenities
The elevators in the parking garage were down. Other than that, it was a pleasant experience
Stayed 1 night in Aug 2024

10/10 Excellent

Raul

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted with kindness and courtesy, the staff were helpful in answering all our questions and even offered “happy birthday” shout outs to my daughter as we walked in with her birthday cake! Definitely will stay again!
Stayed 1 night in Aug 2024

2/10 Terrible

Gregory

Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Arash

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
It has become an old facility, with lots of charges but poor service. In the past was much better.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ronnie

Business traveller, Travelled with partner
Liked: Amenities
Nice place.
Stayed 3 nights in Aug 2024

6/10 Okay

EDUARDO

Travelled with family and small children
Liked: Cleanliness
Not a service oriented hotel Not cleaning rooms until you go and ask it No paper at bathroom Not working parking elevador Not working parking access They offer limonada but there are never glasses Employees do not give service to customers Clening service sent to garbage my teeth prothesis because employees do things always angy and mad Employees are not open to suggestions Place is good but People dont have service acctitude
Stayed 5 nights in Aug 2024

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were pleasant ordered room service the food was breakfast was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie S, Roebuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was lovely but the shower could be updated. Also, parking is too much when staying at the hotel :$32 a night on top of the $22 fee they add each night for gym, pool and WiFi. Overall, a decent location and good facilities.
Stayed 3 nights in Aug 2024

8/10 Good

Alexia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall it was very nice
Stayed 2 nights in Aug 2024

8/10 Good

Shahzada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP access is a facade. No benefits are offered and they acted like they’ve never heard of it.
Stayed 1 night in Aug 2024

10/10 Excellent

Chaim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Thanks team.
Stayed 4 nights in Aug 2024

2/10 Terrible

Arman

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Clean that is the only thing was good
Lot of extra charges after fact some misleading and false advertising if you do not use pool or fitness still you will charge $22 it was advertise room include breakfast but when we get there they said we don’t provide breakfast just $10 credit I was charge $54 plus tax for breakfast parking expensive I ended up pay $150 for all extra charges and fees do not recommend this place bathroom and shower super small water pressure horrible in the shower and very uncomfortable bed
Stayed 1 night in Aug 2024

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Lillian

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff were great! The elevators from the garage were not working so we had to haul our suitcases all the way from the garage to the front door. They only had one golf cart to help ferry customers from the garage and this was overwelmed
Stayed 2 nights in Aug 2024

6/10 Okay

Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't happy with a few things. The body wash container in the shower was completely missing. I asked for it to be replaced and some small hand soaps were put on my counter instead. I ordered room service several times, most meals were fine but my beinets had a French fry on the plate. Staff was very friendly.
Stayed 4 nights in Aug 2024

8/10 Good

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Valerie

Stayed 1 night in Aug 2024

10/10 Excellent

Kristin

Stayed 4 nights in Aug 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star stay
Great stay. Great location near the galleria mall and restaurants. Room was clean and comfortable.
Stayed 1 night in Jul 2024

6/10 Okay

Hugo

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were very nice and understanding. For the cost of a night the building needed updating. Poor cleaning practices. I had to change my room due to unfortunate circumstances and the couches were dirty in every room. My "upgraded" room was smaller than my original room and didnt have a microwave. If i didnt have plans, i would not have wanted to stay in the room all day. No shuttle to/from the airport, the shuttle onlys transports within a 2 mile radius. Again the staff was great.
Stayed 4 nights in Jul 2024