2/10 Terrible
Heather P.
20 Oct 2025
Disliked: Cleanliness
Misleading Listing and Poorly Maintained Property – Proceed with CautionI rarely leave negative reviews, but this experience warrants a clear warning. The listing for this condo is highly misleading. The photos appear outdated and do not reflect the current condition. Upon arrival, we found the unit dirty and neglected. Dust aggravated our allergies, cabinet knobs were missing, lightbulbs were out, and the neon sign didn’t work.The rooftop—one of the main reasons we booked—was unusable at night due to non-working lights. The furniture was nothing like the listing: no wicker couch or cushions, just a few cheap chairs. A rusted metal cactus posed a safety hazard. The speakers were distorted, and both the fire pit and grill were broken.Inside, the upstairs smelled stale, the AC filter was filthy, and the front gate code didn’t work. Kitchen cabinets were broken or missing handles. One bathroom was so poorly lit it was unusable unless the door stayed open. Shower curtains were old and stained, and ceiling repairs were left unfinished. The fireplace didn’t work, and most remotes were useless.Attempts to contact the host went unanswered. Several recent reviews claim the property is clean and well-maintained, which is simply false. They appear fabricated or posted by someone affiliated with the listing. This property is no longer maintained and borders on false advertising. I’m pursuing reimbursement and plan to report this to the BBB.
Heather P.
Stayed 2 nights in Oct 2025
