4/10 Poor
Tina M.
24 June 2025
UNSETTLING
Made the best of an unfortunate situation. Looked forward to host our Houston/Florida family for an extended Father’s Day surprise…lounge on the rooftop, gather in the cool family room, play games and have a big family meal together. None of this happened. 1st encountered hot & humid rooms. We opted to lower the thermostat and wait for evening to see if house would cool down, we made due. That evening when we went to shower in the master bath, tile/drywall was an unfinished disaster and felt unsanitary. AC registers coated with grime and to top off that evening, we were woken when the head of the bed mattress was sinking and discovered that supporting bed slats had been destroyed and we turned and slept with our heads at the foot of the bed on an incline. Huge roach in downstairs bed/bath and kids didn’t want to stay over. Flying ants, several items in disrepair which left the home feeling unkept. Holes in doors, broken/missing door knobs, lose sink faucet in upstairs secondary bath, none of the lights were working at the top area and the fridge upstairs was broken. PM was very nice and did “offer” to send someone to look at the AC and fix the bed. Those items could’ve been hesitatingly overlooked, but the master bath condition was unacceptable and we actually bought shower shoes. No way tile & other would’ve been fixed in a weekend. With some concentrated efforts, the property could be like the photos describe, but it was a fail for us.




Tina M.
Stayed 3 nights in Jun 2025