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Pullman Lijiang Resort and Spa

4.5 star property
Luxury Lijiang resort in Gucheng District with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Lijiang Resort and Spa

Deluxe Villa, 1 Bedroom
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Exterior
Exterior
2 restaurants, breakfast served

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Spa
  • 24/7 front desk
  • Gym
The price is AU$193
includes taxes & fees
24 Dec - 25 Dec

Explore the area

Map
Shuhe Entrance, Beam River - Old Town, Lijiang, Yunnan, 674100
  • Ancient Tea Horse Road Museum
    18 min walk
  • Miles
    11 min walk
  • Lijiang Railway Station
    25 min drive
  • Lijiang (LJG)
    40 min drive

Room options

Deluxe Room, 2 Single Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom

Villa, 1 Bedroom

Highlights

Garden
Lanai
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
  • 288 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Villa, 3 Bedrooms

Deluxe Villa, 3 Bedrooms

Deluxe Villa, 3 Bedrooms

Highlights

Garden
Lanai
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
  • 477 sq m
  • Mountain view
  • Sleeps 9
  • 3 Double Beds

Deluxe Villa, Garden View (1 King Bed and 1 Kid's Bed)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Villa, 1 Bedroom

Deluxe Villa, 1 Bedroom

Deluxe Villa, 1 Bedroom

Highlights

Garden
Lanai
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 358 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms

Highlights

Garden
Lanai
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 368 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Snow Mountain View Room

Snow Mountain View Room

Snow Mountain View Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Villa, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 300 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Lijiang Ancient Town Resort, an IHG Hotel

Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (143)
The price is AU$320
for 1 night
includes taxes & fees
6 Jan - 7 Jan
InterContinental Lijiang Ancient Town Resort, an IHG Hotel

About the area

Lijiang

A luxury stay in the heart of Lijiang awaits you at Pullman Lijiang Resort and Spa. You'll be within a 20-minute walk of Ancient Tea Horse Road Museum and 4.3 km (2.7 mi) from Black Dragon Pool. Highlights at this family-friendly resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Fitness and Spa 健身及水疗中心 can include hot stone massages, Thai massages, aromatherapy and hydrotherapy along with access to the hot tub. The restaurant, Xi Western Restaurant, is open for breakfast, lunch and dinner. 1919 Bar is the resort's own pub. Enjoy the outdoor swimming pool, free kids' club, 24-hour gym and Hot tub. 797 square feet (74 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6 AM and 10 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Gucheng District resort include The Snow Capped Mountains Rose Manor and Lijiang Old Town.
View more Resorts in LijiangOpens in a new window

What's nearby

  • Ancient Tea Horse Road Museum - 18 min walk
  • Black Dragon Pool - 5 min drive
  • Lijiang Old Town - 7 min drive
  • Wangu Pavilion - 8 min drive
  • Mu Family Mansion - 8 min drive

Getting around

  • Lijiang Railway Station - 25 min drive
  • Lijiang (LJG) - 40 min drive

Restaurants

  • ‪纳西火塘 - ‬12 min walk
  • ‪丽江丽玛融泰客栈 - ‬11 min walk
  • ‪Miles - ‬11 min walk
  • ‪1919Bar - ‬7 min walk
  • ‪龙潭咖啡 - ‬11 min walk

About this property

Pullman Lijiang Resort and Spa

Luxury Lijiang resort in Gucheng District with 2 restaurants
Pullman Lijiang Resort and Spa offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. Event space at this resort measures 797 square feet (74 square metres) and includes conference space. A hot tub, spa services, and a terrace are also featured at the luxury Pullman Lijiang Resort and Spa. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Lijiang resort is smoke free.

  • 130 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 797 sq ft of conference space
  • 74 sq. m of conference space
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Pullman Lijiang Resort and Spa offers 130 accommodations with iPod docking stations and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Fitness and Spa 健身及水疗中心 has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: CNY 188 for adults and CNY 98 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1919 Bar
  • Xi Western Restaurant
  • Zun Chinese Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 797 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Lijiang Resort and Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CNY 188 for adults and from CNY 98 for children
  • Airport shuttle fee: CNY 450 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 1 (one-way), (from 1 to 6 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pullman Lijiang
Pullman Lijiang Resort
Pullman Resort Lijiang
Pullman Lijiang Resort Spa
Pullman Lijiang Hotel Lijiang
Pullman Lijiang Resort And Spa
Pullman Lijiang Resort Spa
Pullman Lijiang Spa Lijiang
Pullman Lijiang Resort and Spa Resort
Pullman Lijiang Resort and Spa Lijiang
Pullman Lijiang Resort and Spa Resort Lijiang

Frequently asked questions

What is the cancellation policy at Pullman Lijiang Resort and Spa?

Pullman Lijiang Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Lijiang Resort and Spa?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Pullman Lijiang Resort and Spa on 24 Dec 2024 start from AU$192.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Pullman Lijiang Resort and Spa?

Yep, Fitness and Spa 健身及水疗中心 is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Pullman Lijiang Resort and Spa have a pool?

Pullman Lijiang Resort and Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Pullman Lijiang Resort and Spa?

Pullman Lijiang Resort and Spa features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Pullman Lijiang Resort and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Pullman Lijiang Resort and Spa.

Is Pullman Lijiang Resort and Spa family-friendly?

You bet! With amenities such as a free children's club, babysitting services and a playground, it's no surprise that Pullman Lijiang Resort and Spa is a hit with families.

Does Pullman Lijiang Resort and Spa serve breakfast?

You bet, full breakfast is available daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Pullman Lijiang Resort and Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pullman Lijiang Resort and Spa?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Lijiang Resort and Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Pullman Lijiang Resort and Spa?

No, pets and service animals are not allowed.

Pullman Lijiang Resort and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 63 reviews" "
Rating 8 - Good. 25 out of 63 reviews" "
Rating 6 - Okay. 3 out of 63 reviews" "
Rating 4 - Poor. 3 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Yenkee

Disliked: Property conditions & facilities
Service varies with different staff. Doesn’t feel like they received too much trainings. No in-room dining too. The facilities are not very well maintained. My shower holder is already broken.
Stayed 2 nights in Aug 2024

8/10 Good

KOH, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We got upgraded to the villa which was quite a treat, though there wasn’t any mountain view in the villa. Everything worked well and the staff were also very attentive. Enjoyed our stay here.
Stayed 2 nights in Dec 2023

4/10 Poor

Tae Hyung

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Beware, No pool
Biggest problem is that there is no pool, despite it saying so. I think the villas have a private outdoor tub, but as a parent travelling with 2 kids, I limited my search to hotels with pools so this was a major issue for us. But that was not the only problem. 1. When I arrived, I thought I had walked into a market. A large group had just either arrived or was leaving so I guess all the staff was busy helping them. Nobody to welcome you, help you with the luggage, tell you where reception is, etc. I had to make sure that other guests couldnt cut the line. 2. Room was not ready at 2PM. 40 minute wait. "Sorry but nothing we can do, just wait at the lounge." 3. Once I got to my room, I found that there was no pool. Had to get creative and use soap to make a bubble bath for the kids. 4. Lunch the following day: Ordered 4 meals that came one by one in 15 minute intervals. I could tell that the large group had booked half the restaurant and so Im assuming only one chef was available for all other guests. I complained and the staff gave us the last order for free + fruits. I believe the staff tried their best to solve issues so I dont blame them. I blame the management team for not being able to plan ahead and allocate the right amount of resources for individual guests + ensuring that the large group will not negatively affect other customers. For instance, people from the group were smoking in the restrooms!
Stayed 1 night in Jul 2021

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is a bit remote but property is clean and quiet. Lots of animals around. Very nice environment.
Stayed 2 nights in Oct 2019

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Resort
Hotel upgraded my room to a deluxe villa and my other 10 friends to villas too. Thank you.
Stayed 4 nights in Sep 2019

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The villa stay that makes us reluctant to leave
Our 2 days stay at the Villa here in Pullman Lijiang Resort and Spa make us reluctant to leave. The Villa offers what regular rooms could not..... we have the whole compound of the villa to ourselves in full privacy. We love the design of the villa as it is bright and open with glass walls all around. Yet, when needed, we can just simply lower the blinds. My wife and I totally enjoyed the time we spend in the courtyard as we soak in the peaceful and beautiful scenery of the surrounding areas.
Stayed 2 nights in Jun 2019

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What A Beautiful Experience!
I am truly impressed by the quality of the service during my 7 days stay here. The staff were very attentive to me & my wife during our holiday here in Lijiang. A special note of thanks to the staff Bishop, Jason, Mary & Lisa, as well as the others whom I had not managed to remember all their names, for making our stay such a warm and friendly experience. The environment in the hotel compound is so pleasant and the scenery breathtaking. We love the daily walks we took around the compound to simply enjoy the peaceful quiet atmosphere as well as the magnificent view of the Jade Dragon Snow mountain in the not too far distance. We will certainly not hesitate to return and stay here again. Thanks for the beautiful memories :)
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always with a big smile. And the breakfast menu has a slightly change everyday so we are not bored in our 5days stay.
Stayed 5 nights in May 2019

8/10 Good

Lim

Liked: Cleanliness, staff & service, room comfort
LIjang Pullman Hotel review
Rooms and corridor is a little too dark.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Better Options Available Near Lijiang
Inconveniently located near Shuhe village (but not walking distance). Basically a series of villas, which might be convenient for families? Age is starting to show / poor upkeep. Very understaffed. Very limited service. The Spa charges are absolutely ridiculous. Staying near Lijiang is a much better alternative.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind service, comfortable, breakfast could improve
Lovely hotel, perhaps not so conveniently located. Breakfast ... trying hard, but not really up to international standards
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility Defined
Beautiful resort and not at all crowded in early November. View of the snow mountain and beautiful strolling path was the epitome of tranquility. Had plenty of wonderful service from the F&B staff - particularly Van and Belle - though not so much from the front desk and concierge. (Concierge offered zero useful information about JDSM). Absolutely go for the in-villa BBQ! Every villa type resort should offer this!
Stayed 4 nights in Nov 2018

10/10 Excellent

Patrick, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman Lijiang 2017
Excellent stay, largely because we received a free upgrade to a standalone villa, which was spacious, nicely furnished, well-maintained. Service staff were attentive and responsive. The resort is huge and provided a good respite from the crowds at the old towns. It is within walking distance of Shuhe Old Town but quite far from the more popular Lijiang Dayan Old Town - but that's ok because the hotel provides free transport. Overall it's a great place. Only suggestion for improvement would be to improve the Western food at the main restaurant, and also provide more options for travellers hoping to take a break from the heavy and spicy Yunnan food
Stayed 4 nights in Nov 2017

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good resort with nice view
very nice resort near historical old town and snow mountain view, excellent resort place for relaxation and scenery

10/10 Excellent

Jonathan A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were upgraded to a lovely villa - thank you Pullman!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but dark
The hotel met our expectation and what impressed us most was the service at the restaurant. The waitstaff were attentive. One suggestion though is that the premise gets a little dark at night making it easy to trip over the stairs or whatnots.

10/10 Excellent

Thomas, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, easy access to tourist towns/markets, such as ShuHe. Good jogging and biking possibilities. Excellent Spa. Great food. Great asian breakfast. Only for lovers of cereals the breakfast is disappointing: only package stuff with too much artificial sugar.

8/10 Good

James, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lijiang's hidden side.
Hotel set in attractive location with mountains in the background. Hotel rooms are spacious but few have mountain views. The plunge pool in the description doesn't seem to exist, at least we couldn't find it. The spa was good quality. Shuhe old town 5 minutes by free hotel bike from the hotel was attractive and far less touristy and crowded than Lijiang' main old town and is recommended for this reason.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and dependable
We have come to rely on the Pullman name, specially when traveling in China. You can be sure ask basics will be taken care of. In this property, the rooms and location are outstanding. It might appear a bit dated, but I think it's absolutely charming given the stunning Lijiang backdrop.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff at this hotel are exceptional! They could not do enough for you.

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite hotel in China
One of my favorite hotels. The resort is amazing. I wish we had more time to enjoy our villa! The villa was comfortable and spacious- well designed. The assistant manager was exceptionally helpful in giving us tips on where to go and how to take local transportation. Would go back!

8/10 Good

Frank, Melbourne down under

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lijiang a city worth a second visit
Stay was enjoyable although we experienced a shocking male staff at the checkout desk.very poor attitude.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up!
A beautiful hotel with a view of the Jade Dragon Mountain which you can admire at during breakfast, or if you're lucky enough to get a room with a balcony. Bicycles can be rented for free for a leisurely cycle around the resort. Location is only a 5min ride to Shu He town, away from the noisy hustle and bustle of the Old Town area.

8/10 Good

Verified traveller

Good stay
great view.

8/10 Good

Shanghai Visitor, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hardware but software need to be improved
The Pullman Lijiang is much better than Banyan Tree Lijiang in terms of its hardware and facilities. However I think the service and software is still need to be improved. There are some minor things not to the standard of a 5-star vacation resort yet. I know the management is making efforts to make things better but I expect it can be improved soon so that can make it as the best resort in Lijiang area.