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SUNRISE Royal Makadi Resort - All inclusive

5.0 star property
Luxury property on the beach, with 8 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SUNRISE Royal Makadi Resort - All inclusive

8 outdoor pools, pool umbrellas, pool loungers
Pool Suite
8 outdoor pools, pool umbrellas, pool loungers
Private beach, beach umbrellas, beach towels, scuba diving
Private beach, beach umbrellas, beach towels, scuba diving

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Room service
  • On private beach
  • Breakfast included
The price is AU$322
includes taxes & fees
11 Jan - 12 Jan 2025

Explore the area

Map
Makadi Bay, Makadi Bay
  • Makadi Water World
    9 min drive
  • لوبى بار - منتجع صن رايز سليكت رويال مكادى الغردقة
    1 min walk
  • Blue Bus Station
    27 min drive
  • Hurghada (HRG-Hurghada Intl.)
    29 min drive

Room options

View all photos for Executive Pool Suite

Executive Pool Suite

Executive Pool Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
  • 90 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Standard Room, Partial Sea View

Pillow-top beds, minibar, in-room safe, individually decorated

Standard Room, Partial Sea View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 36 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, Pool View

Pillow-top beds, minibar, in-room safe, individually decorated

Standard Room, Pool View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Pool Suite

Pool Suite

Pool Suite

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, Garden View

Pillow-top beds, minibar, in-room safe, individually decorated

Standard Room, Garden View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 36 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow-top bed
  • 70 sq m
  • Sleeps 5
  • 1 Double Bed OR 1 Single Bed

View all photos for Family room Bunk bed

Family room Bunk bed

Family room Bunk bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Day bed
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Room, Garden View

Shower, free toiletries, hair dryer, dressing gowns

Family Room, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow-top bed
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

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Property entrance

Jaz Makadi Saraya Resort - All inclusive

Pool
Breakfast included
All-inclusive
Spa
4.5 out of 5, Wonderful, (110)
The price is AU$225
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Jaz Makadi Saraya Resort - All inclusive

About the area

Makadi Bay

A luxury stay in Makadi Bay awaits you at SUNRISE Royal Makadi Resort - All inclusive. You'll be 2.4 km (1.5 mi) from Red Sea and 4.6 km (2.9 mi) from Makadi Water World. Highlights at this all-inclusive property include 9 restaurants, 8 outdoor swimming pools and a private beach. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Sharazad, serves international cuisine and is open for breakfast, lunch and dinner. With 3 poolside bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the 3 outdoor tennis courts, free water park and nightclub plus access to boat tours. Business amenities include a meeting room and limo/town car service. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of limited parking. .Places within a 15-minute drive of this 5-property class Makadi Bay property include Old Town Sahl Hasheesh and Big Dayz Water Sport Center.

What's nearby

  • Makadi Water World - 9 min drive
  • Senzo Mall - 15 min drive
  • Desert Rose Aqua Park - 18 min drive
  • Hurghada Grand Aquarium - 20 min drive
  • Hurghada City Center - 33 min drive

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 29 min drive

Restaurants

  • ‪𝕃𝕒 𝕎𝕚𝕖𝕟 𝐿𝑜𝑏𝑏𝑦 𝐵𝑎𝑟 - ‬5 min drive
  • ‪Венское кафе - ‬19 min walk
  • ‪ويند بريكار بار - ‬12 min walk
  • ‪لا بلايا بيتش بار - ‬12 min walk
  • ‪موخيتو - ‬12 min walk

About this property

SUNRISE Royal Makadi Resort - All inclusive

Luxury property on the beach, with 8 outdoor pools
SUNRISE Royal Makadi Resort - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Cool off in one of the 8 outdoor swimming pools at SUNRISE Royal Makadi Resort - All inclusive, and enjoy summer activities such as snorkelling and scuba diving.

Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 10 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool.

Smoking is allowed in designated areas at this 5-star Makadi Bay property.

  • 465 guestrooms or units
  • 24 buildings
  • 9 dining venues
  • 3 bars by the pool
  • 10 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
  • Swim-up bar
SUNRISE Royal Makadi Resort - All inclusive offers 465 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 45-inch LED televisions come with satellite channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Languages

Arabic, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 bars/lounges
  • 3 poolside bars
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Basilico
  • Elia
  • Manzoku
  • Sharazad
  • The Bedouin

Things to do

  • 3 outdoor tennis courts
  • 8 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Health club
  • Kayaking
  • Mini golf
  • Motor boating
  • Nightclub
  • Parasailing
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Waterslide
  • Windsurfing

Family friendly

  • 8 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SUNRISE Royal Makadi Resort - All inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 0
  • New Year's Eve (31 December) Gala Dinner per child: USD 90 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Makadi SUNRISE
Makadi SUNRISE Royal
Makadi SUNRISE Royal Resort
SUNRISE Makadi Royal Resort
SUNRISE Royal Makadi
SUNRISE Royal Makadi Resort
SUNRISE Select Royal
SUNRISE Select Royal Makadi
SUNRISE Select Royal Resort
SUNRISE Royal
Sunrise Royal Makadi Bay
Sunrise Royal Makadi Hotel Makadi Bay
Sunrise Royal Makadi Hotel Bay
SUNRISE Select Royal Makadi Resort
SUNRISE Royal Makadi Resort All Inclusive
SUNRISE Royal Resort All Inclusive
SUNRISE Royal Makadi All Inclusive
SUNRISE Royal All Inclusive
SUNRISE Royal Makadi Resort - All Inclusive Makadi Bay
SUNRISE Royal Makadi Resort
SUNRISE Select Royal Makadi Resort
Sunrise Royal Makadi Inclusive
SUNRISE Royal Makadi Resort
SUNRISE Royal Makadi Aqua Resort

Frequently asked questions

What is the cancellation policy at SUNRISE Royal Makadi Resort - All inclusive?

SUNRISE Royal Makadi Resort - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SUNRISE Royal Makadi Resort - All inclusive?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at SUNRISE Royal Makadi Resort - All inclusive on 11 Jan 2025 start from AU$321.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SUNRISE Royal Makadi Resort - All inclusive?

Onsite parking is limited.

Are there any beaches close to SUNRISE Royal Makadi Resort - All inclusive?

The closest beach to SUNRISE Royal Makadi Resort - All inclusive is Mahmya (21.3 km).

Is there a spa on site at SUNRISE Royal Makadi Resort - All inclusive?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does SUNRISE Royal Makadi Resort - All inclusive have a pool?

SUNRISE Royal Makadi Resort - All inclusive has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does SUNRISE Royal Makadi Resort - All inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at SUNRISE Royal Makadi Resort - All inclusive?

SUNRISE Royal Makadi Resort - All inclusive features a private beach, 3 poolside bars and 8 outdoor pools. All guestrooms come with pillowtop beds and 24-hour room service.

What makes SUNRISE Royal Makadi Resort - All inclusive a romantic place to stay?

Couples spa treatments and a private beach, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at SUNRISE Royal Makadi Resort - All inclusive.

Does SUNRISE Royal Makadi Resort - All inclusive serve breakfast?

You bet, free buffet brekkie is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at SUNRISE Royal Makadi Resort - All inclusive?

No, SUNRISE Royal Makadi Resort - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at SUNRISE Royal Makadi Resort - All inclusive?

Relax with a coldie at the 3 poolside bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at SUNRISE Royal Makadi Resort - All inclusive?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at SUNRISE Royal Makadi Resort - All inclusive?

No, pets and service animals are not allowed.

SUNRISE Royal Makadi Resort - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 197 out of 352 reviews" "
Rating 8 - Good. 104 out of 352 reviews" "
Rating 6 - Okay. 31 out of 352 reviews" "
Rating 4 - Poor. 13 out of 352 reviews" "
Rating 2 - Terrible. 7 out of 352 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Elsie

Stayed 5 nights in Jul 2024

10/10 Excellent

Shaiz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly atmosphere. The main restaurant is very busy but being able to book a table at one of the other restaurants was included in the cost and a welcome touch.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nozmul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Nabeela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Paul

Stayed 3 nights in Apr 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the beach
My favourite thing about this hotel was the beach. Not the most picturesque, but had comfy padded sunbeds (organised in groups with shades and screens), gentle sandy slope in the sea, good snorkelling right off the beach and a camel giving rides for children. The kids loved the water slides and the pools were well maintained and life-guarded. The hotel was generally spotlessly clean and gardens well kept. Our room in the family block near the slide pool was plenty big enough for 4, and our kids really appreciated having full size bunk beds rather than sharing a sofa bed, but the fittings were a little tired and the shower screen in the bathroom leaked. The food was above average for this type of hotel but not outstanding. The beer, wine and spirits were fine but the cocktail menu was a bit of a letdown. The activities were variable in quality. Lots of enthusiasm from the Animation team but some of the sports equipment was poor or broken, particularly the archery and mini golf. The evening entertainment shows were a little below par.
Stayed 11 nights in Mar 2024

6/10 Okay

Google

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel grounds are beautiful, immaculately kept. House keeping is great, left our room spotless everytime, Reception staff are good however most questions or asks were met with a flat no for us 😬 Room was nice, spacious and clean with a bunk for the kids and balcony. My biggest gripe with the room was the mission it was to get anywhere - three flights of stairs (no lifts) and a long walk from the main area restaurants and everything else. I wish we had asked to move rooms but we felt embarrassed to ask and also scared after receiving flat nos for other requests 😬 Pools - are nice however the biggest downside of our trip - not heated as they claim! The pool with the slides is slightly warmer than the pool right next to it however still so cold which was not fun for the kids. Really difficult to get an a la carte restaurant booking and unsure when they open for bookings but seemed to be full everytime we tried. Buffet restaurant good selection of food. Animation team are great and beach is lovely. Service for drinks at pools and restaurants is hit and miss
Stayed 6 nights in Feb 2024

10/10 Excellent

Husna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was amazing all within a reasonable price
Stayed 7 nights in Feb 2024

6/10 Okay

Maimoonah

Travelled with family
Liked: Amenities
The hotel itself was lovely and the food was great. The best entertainment I have seen on the beach which was provided by the team. Lovely baby sitting staff ( I had a lovely lady called Vika) The only issue I had which ruined my trip is the currency issues. Please make sure you have Euros/GBP and exchange prior to entering the country. I bought GBP cash and made the mistake of exchanging into dollars at the hotel. They give you larger bills (💵 100) but then struggle to accept them back as payment unless they are in prestige condition as the bank wont accept them. They have a machine to provide you with Egyptian dollars only but hardly any places accept Egyptian dollars within the resort- only the market places but they put up a fight. The prices within the resort for any pharmacy related products or toys are a total rip off. (More expensive than NYC- which surprised me!)
Stayed 7 nights in Feb 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
February half term break that exceeded expectations, staff were amazing, attentive and could not do enough. The hotel was very clean and plenty of space to relax we particularly liked the dividers between sun Ed areas adding to privacy.
Stayed 7 nights in Feb 2024

10/10 Excellent

Ahmed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect. Thanks Moataz at reception for great hospitality and professionalism. Thank you Chef Jumbo for the most Delicious Duck that was cooked especially based on our request, really the best chef . also chef Ashraf was very nice and handsome passing by every table to make sure that everything is perfect. Thanks Basango ,Tyson And Vika from animation team . Hotel still my favorite one in Hurghada
Stayed 2 nights in Jan 2024

10/10 Excellent

Ahmed, Alexandria

Stayed 2 nights in Jan 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing beautiful resort with superb staff
The only negative I would say is about the alcohol, although plenty of it, you're not getting proper cocktails it is all syrup based and no matter what you order from a beer, wine G&T, cocktail, it is all served in the same plastic cup/glass so think this could be improved on, other than that amazing place.
Stayed 11 nights in Dec 2023

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely staying at sunrise royal makadi . Staff is helpful and always smiling. Whole resort is so clean and service is excellent.
Stayed 7 nights in Dec 2023

10/10 Excellent

Ergun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We walked two times with my wife all the beaches of Makadi bay. Everytime we were so happy to come back to our beach and realised that it has the best beach. No wind, nice coral reefs, sunbeds and umbrella. Overall very good hotel.
Stayed 6 nights in Dec 2023

10/10 Excellent

Jonathan

Stayed 12 nights in Oct 2023

10/10 Excellent

Alla, Potomac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay if you like snorkeling and swimming. A lot of entertainment for the kids, if you are looking for a family resort.
Stayed 3 nights in Oct 2023

10/10 Excellent

heba

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing holiday
Stayed 5 nights in Aug 2023

2/10 Terrible

Mina

Travelled with family and small children
Liked: Amenities
Staff at the reception are very helpful and responsive. Mohamed and Moataz at the reception are amazing. What I didn’t like; 1- food either contaminated or is not kept in a good refrigeration especially with recurrent power outage as most of us got sick from it, my son vomited/ had diarrhea on the last day, my mom had diarrhea from day 1, myself had diarrhea on the last day. 2- Water park was ok , however, it is very slippery around the pool and on the stairs to climb the slides, operating hours is so limited to 10:00 am - 12:00 pm and 3:00 pm - 5:00 pm. Life guards shall be more attentive to slide riders as there are occasions where 2 people go on same slide which is prohibited or going back to back which increase risk of injuries. DJ was not working for the first 3 days around water park and pool attached to it, 3- employees at the main restaurant feel entitled to tips, initially they were bringing drinks, picking up empty plates then on the second day they didn’t care much, no one care about your presence if you don’t tip them and if you ask for anything, they make you feel uncomfortable by their attitude/ non verbal communication, Unfortunately i don’t think I gonna come back again to this resort,
Stayed 4 nights in Aug 2023

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We are in same hotel for second time, and like always everything is exceptional, people, rooms. Absolutely amazing.
Stayed 1 night in Jul 2023

6/10 Okay

Subel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in May 2023

10/10 Excellent

Alison

Travelled with family
Liked: Staff & service, property conditions & facilities
Amazing place , the staff work so hard but always have a smile for everyone. The food is absolutely fantastic and there are 8 different restaurants to choose from . The beach and pools are also amazing ! Can’t fault this hotel and will definitely be returning ! Thank you for a great holiday !
Stayed 1 night in May 2023

10/10 Excellent

Irina, avon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
people are amazing there

10/10 Excellent

Michael

Stayed 9 nights in Apr 2023

10/10 Excellent

emad

Stayed 4 nights in Oct 2022