GLK PREMIER Regency Suites & Spa - Special Class

5.0 star property
Baroque Istanbul hotel in Sultanahmet with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GLK PREMIER Regency Suites & Spa - Special Class

Rooftop terrace
Deluxe Double or Twin Room
Premium bedding, minibar, in-room safe, individually decorated
Room, Balcony
Room, Balcony | View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
The price is AU$156
includes taxes & fees
24 Jan - 25 Jan 2025

Explore the area

Map
Akbiyik Cad No 46, Sultanahmet, Istanbul, Istanbul, 34022
  • Hagia Sophia
    5 min walk
  • Queb Lounge
    1 min walk
  • Istanbul Cankurtaran Station
    3 min walk
  • Istanbul (IST)
    54 min drive

Room options

Deluxe Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds OR 2 Large Single Beds and 2 Single Sofa Beds

Family Quadruple Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds OR 2 Large Single Beds and 2 Single Sofa Beds

Premium Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 70 sq m
  • City view
  • Sleeps 8
  • 1 King Bed, 4 Single Sofa Beds and 2 Large Single Beds

Room, Balcony

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Executive Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

Superior Room

Highlights

Garden
Balcony or patio
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Istanbul

A luxury stay in the heart of Istanbul awaits you at GLK PREMIER Regency Suites & Spa - Special Class. Within just a 10-minute stroll, you'll find Hagia Sophia and Blue Mosque. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, Garden Cafe Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Turkish bath/hammam and sauna as well as access to aerobics classes. Business amenities include limo/town car service and coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Sultanahmet hotel include Sultanahmet Square and Grand Bazaar.

What's nearby

  • Hagia Sophia - 5 min walk
  • Blue Mosque - 6 min walk
  • Sultanahmet Square - 6 min walk
  • Grand Bazaar - 15 min walk
  • Topkapi Palace - 17 min walk

Getting around

  • Istanbul Cankurtaran Station - 3 min walk
  • Sultanahmet Station - 8 min walk
  • Istanbul (IST) - 54 min drive

Restaurants

  • ‪Shadow Bar Restaurant - ‬1 min walk
  • ‪Ocean's 7 Cafe & Restaurant - ‬1 min walk
  • ‪Palatium Cafe & Restaurant - ‬2 min walk
  • ‪Albura Kathisma - ‬1 min walk
  • ‪Rounders Pub - ‬1 min walk

About this property

GLK PREMIER Regency Suites & Spa - Special Class

Baroque Istanbul hotel in Sultanahmet with 2 restaurants
GLK PREMIER Regency Suites & Spa - Special Class offers its guests a full-service spa, a 24-hour health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Coworking spaces and limo/town car service are available. A rooftop terrace, spa services, and a library are also featured at the luxury GLK PREMIER Regency Suites & Spa - Special Class. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee. A complete renovation of GLK PREMIER Regency Suites & Spa - Special Class was completed in July 2023.

This 5-star Istanbul hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 2008
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
GLK PREMIER Regency Suites & Spa - Special Class offers 18 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, dressing gowns, slippers and designer toiletries.

This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Arabic, English, German, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 7 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 18; reservation required
  • Snack bar/deli

Restaurants on site

  • Garden Cafe Restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift (79 centimetre wide door)
  • Low-height bed (43 centimetre high)
  • Low-height desk (61 centimetre high)
  • Low-height door lock
  • Magnifying mirror
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (81 centimetre wide)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at GLK PREMIER Regency Suites & Spa - Special Class

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 115 (return), (up to 18 years old)
  • Nearby parking fee: EUR 7 per day (1640 ft away)
  • Hosted evening meal: EUR 18

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, cash and mobile payments. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 11855

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodation in Türkiye. This Hotel property is awarded the following classification: Special Class.

Property is also known as

Best Western Premier Regency Suites Hotel-Spa Hotel Istanbul
Best Western Premier Regency Suites Hotel-Spa Hotel
Best Western Premier Regency Suites Hotel-Spa Istanbul
Best Western Premier Regency Suites Hotel-Spa
GLK PREMIER Regency Suites Hotel Istanbul
GLK PREMIER Regency Suites Hotel
GLK PREMIER Regency Suites Istanbul
GLK PREMIER Regency Suites
Best Western Premier Regency Suites Hotel Spa Special Class
GLK PREMIER Regency Suites Spa

Frequently asked questions

What is the cancellation policy at GLK PREMIER Regency Suites & Spa - Special Class?

GLK PREMIER Regency Suites & Spa - Special Class offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at GLK PREMIER Regency Suites & Spa - Special Class?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at GLK PREMIER Regency Suites & Spa - Special Class on 24 Jan 2025 start from AU$155.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to GLK PREMIER Regency Suites & Spa - Special Class?

The closest beach to GLK PREMIER Regency Suites & Spa - Special Class is Florya Beach (16.5 km).

Is there a spa on site at GLK PREMIER Regency Suites & Spa - Special Class?

Yep, there is an onsite spa at GLK PREMIER Regency Suites & Spa - Special Class. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

What luxury perks are available at GLK PREMIER Regency Suites & Spa - Special Class?

GLK PREMIER Regency Suites & Spa - Special Class features a full-service spa, a 24-hour health club and 2 restaurants. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes GLK PREMIER Regency Suites & Spa - Special Class a romantic place to stay?

A lounge bar and 24-hour room service, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at GLK PREMIER Regency Suites & Spa - Special Class.

Is GLK PREMIER Regency Suites & Spa - Special Class family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that GLK PREMIER Regency Suites & Spa - Special Class is a hit with families.

Are there hot tubs in the rooms at GLK PREMIER Regency Suites & Spa - Special Class?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at GLK PREMIER Regency Suites & Spa - Special Class?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at GLK PREMIER Regency Suites & Spa - Special Class?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at GLK PREMIER Regency Suites & Spa - Special Class?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at GLK PREMIER Regency Suites & Spa - Special Class?

No, pets and service animals are not allowed.

GLK PREMIER Regency Suites & Spa - Special Class Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1003 reviews" "
Rating 8 - Good. 242 out of 1003 reviews" "
Rating 6 - Okay. 63 out of 1003 reviews" "
Rating 4 - Poor. 27 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Alina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The highlight of the stay was the staff. They were nice, friendly, and would help you instantly with anything you need. The rooms were outdated. The bed, especially pillows were uncomfortable to sleep on. The bath tub looked very old and we had a big shower leak but it was quickly fixed by the impeccable staff. Also the water pressure in the shower was really low. I could constantly (day and night) smell cigarette smoke even though it was non-smoking floor. The restaurants in the area were expensive and the food was mediocre, and there would be barkers in these restaurants constantly trying to talk to you to convince to eat there, which quickly became annoying as you cannot avoid them since the hotel is located right in the middle of the street with these kind of restaurants.
Stayed 6 nights in Sep 2024

10/10 Excellent

Aminmohammed Karim Jaffer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in Istanbul. Amazing hotel and lovely staff. All staff were very kind and accommodating including the reception staff, restaurant staff and cleaners. Very helpful and good knowledge of istanbul. Would definitely stay here again because of the staff and location
Stayed 7 nights in Sep 2024

8/10 Good

patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amir is excellent! Helped us out immensely. Recommended the Bosphorus dinner boat tour. Excellent. The rooms are small. Some minor repairs are needed. Quirky and lived in but clean. Lots of traffic noises. I'd skip a balcony room and get an interior room.
Stayed 5 nights in Sep 2024

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights at this hotel. 5 minutes walk from Blue Mosque, and bunch of other attractions. The best location to stay. Soooo many options for dinning, shopping, attractions, partying….we loved it so much. Rooms are so cute. Very good breakfast. It has a small gym too. We would stay there again for sure
Stayed 3 nights in Sep 2024

8/10 Good

Rabiat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, and clean facility.Hotel is a walkable distance to all historic sites.
Stayed 5 nights in Sep 2024

10/10 Excellent

Michael Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Istanbul. The best thing though was the staff! Ali, Hoseyn and not forgetting Mr Galatasary! All polite, friendly and helpful! The lady that cleaned our room was lovely. Will definitely stay again for our next visit to wonderful Istanbul.
Stayed 7 nights in Sep 2024

10/10 Excellent

Hassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. Only complaint was that the sewers in the neighborhood were being worked on, so there was a bad smell at times.
Stayed 14 nights in Sep 2024

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! Amir and Housain were great! Provided us with tons of information and basically planned our stay for us. The room was perfect and had a nice little courtyard. Location was perfect. We got the Sultan Massage and the ladies were wonderful. Would not change anything- it was perfect.
Stayed 3 nights in Sep 2024

8/10 Good

Ravishinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was lovely at the hotel and Ali the manager Went to the extra mile always The property was very clean. The health and spa facilities downstairs were good. The Wi-Fi was really bad.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay visiting major attractions in the old city accessible by foot. Our room did not have a view but the service was excellent. We enjoined the breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

laymi

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Kev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A big thank you to the staff at GLK for making it such an amazing stay and helping us with our queries. Hotel is conveniently located and plenty of places to eat or grab a beer. Would highly recommend!
Stayed 7 nights in Sep 2024

6/10 Okay

James, Irving

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice, clean hotel. Staff very friendly and helpful. Breakfast buffet was OK. But the TV in my room didn’t work, the room itself was very small, there was only one tiny bar of soap provided, and the adjustable shower head kept slipping and sliding down the pole. Decent hotel but maybe a little overpriced.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
This is not a 5 star. The hotel photos are deceptive. I was immediately given a hard sell on tours (twice actually). The rooms and public area are dated, chipped paint, and old. My electricity when out in the middle of the night and I woke up to a phone with no charge, which delayed my hours. The maid kept knocking on my door. She used outside my room for her cart and was incredibly noisy. Lastly, the hotel has a central staircase that carries noise. The front house staff were nice, but this was a horrible choice on my part and very expensive due to location…NOT quality.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bernard, Kirkland

Liked: Cleanliness, amenities, property conditions & facilities
I will return. Great location and service.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are great! Breakfast was superior!
Stayed 4 nights in Aug 2024

10/10 Excellent

Riad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Guido

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept hotel with friendly and helpful staff located in a very lively area. Excellent breakfast.
Stayed 3 nights in Aug 2024

4/10 Poor

Lynda Penelope

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Romeissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there with a toddler and a nine month old baby. They provided a crib. There are lots of dining places and small grocery stores around which made easy to buy dippers and baby food for my baby. They also have babysitting upon request. The lady who does housekeeping is available for babysitting after 3 pm. She watched my 2 kids for 4 hours while me and my husband enjoyed a hamam/SPA. The hotel is small but have an elevator. Veru close to Aya Sofia.
Stayed 6 nights in Aug 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice from far but far from nice.
This hotel was a huge disappointment. The description on Hotels.com makes the hotel out to be a small slice of luxury a short walk from the Hagia Sofia and Topkapi Fortress. It is a short walk but it certainly is not luxury. Some points: It started on arrival. I arrived early and asked to leave my bags at reception until I could check in. No problem... Only the receptionist left my bags next to the front door. I asked to move them away and he argued with me, asked me what was valuable. Eventually he moved them away from the front door (that is right on the main street) I purchased a suite with a separate bedroom but was only given a double room with an additional rollaway bed. The afternoon receptionist decided to argue that that the double room was a suite. They did change (after a lot of arguing on the definition of a suite) and in fairness the morning staff were very helpful! Some other things in the room description: Luxury Bedding - ours were worn and even ripped in places. Luxy towels - Ours were old, rough and frayed at the edges. Some were even from different hotels! Luxury bathrobes - we got none even after asking. Luxury toiletries - standard hotel bottles. Spa and Hammam - was out of order and appeared to have been out of order for a while. Soundproofed - We were kept awake until 1 - 2AM by the pub across the street. My smart phone measured this as 45-50 dB everyday work noise. We didn't sleep much. My suggestion - book somewhere else!
Stayed 3 nights in Aug 2024

4/10 Poor

Inna

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall was a nice stay. Specifically got a room with bathtub not only bathtub was a size of tv box it wasn't working. Had to wait more then 24 hours to have someone to check.. And after that issue was not resolved. Manager keeps saying you can use saina all the time finally to there and sauna not working..
Stayed 3 nights in Aug 2024

10/10 Excellent

Phong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

sushant

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Great location, lot of restaurants, near public transport. Staff is awesome.
Stayed 3 nights in Aug 2024

8/10 Good

lioudmila

Stayed 1 night in Aug 2024