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The Robert Towns

4.0 star property
Family-friendly hotel in Townsville with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Robert Towns

Pet Friendly Room
BBQ/picnic area
Outdoor pool, pool loungers
Property entrance
1 Bedroom Apartment (No Pets) | Living area

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
261 Stanley Street, Townsville, QLD, 4810
  • Castle Hill
    8 min walk
  • The Strand Beach
    12 min walk
  • Strand Waterpark
    15 min walk
  • Townsville, QLD (TSV)
    14 min drive

Room options

View all photos for Standard Queen Room (No Pets)

Standard Queen Room (No Pets)

Standard Queen Room (No Pets)

Highlights

Air conditioning
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pet Friendly Room

Pet Friendly Room

Pet Friendly Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 1 Bedroom Apartment (No Pets)

1 Bedroom Apartment (No Pets) | Living area

1 Bedroom Apartment (No Pets)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Family Room (No Pets)

Family Room (No Pets)

Family Room (No Pets)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets)

Highlights

Air conditioning
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (No Pets)

Twin Room (No Pets)

Twin Room (No Pets)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Queen Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Pet Friendly Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Pet Friendly Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Queen Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bed Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

One Bed Apartment

  • Sleeps 5
  • 1 Single Sofa Bed and 1 King Bed

Deluxe Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Exterior

Madison Plaza Townsville

Free WiFi
Air conditioning
Laundry
Extra beds/cots
3.6 out of 5, Good, (1000)
The price is AU$98
for 1 night
includes taxes & fees
18 Dec - 19 Dec
Madison Plaza Townsville

About the area

Townsville

A family-friendly stay in the heart of Townsville awaits you at The Robert Towns. Within just a 15-minute stroll, you'll find Castle Hill and The Strand Beach. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .Enjoy the kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 4-property class Townsville hotel include Queens Gardens and Museum of Tropical Queensland.

What's nearby

  • Castle Hill - 8 min walk
  • The Strand Beach - 12 min walk
  • Magnetic Island Ferry Terminal - 2 min drive
  • Townsville Entertainment & Convention Centre - 3 min drive
  • Queensland Country Bank Stadium - 3 min drive

Getting around

  • Townsville Station - 5 min drive
  • Townsville, QLD (TSV) - 14 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cowboys Leagues Club - ‬9 min walk
  • ‪Victoria Bridge - ‬8 min walk
  • ‪City Lane & City Arcade - ‬7 min walk
  • ‪The TapHouse Townsville - ‬7 min walk

About this property

The Robert Towns

Family-friendly hotel in Townsville with free parking
The Robert Towns offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and a picnic area are also featured at the family-friendly The Robert Towns. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Townsville hotel.

  • 47 guestrooms or units
  • 2 levels
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
The Robert Towns offers 47 air-conditioned accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: AUD 1 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and debit cards.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

Frequently asked questions

What is the cancellation policy at The Robert Towns?

The Robert Towns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Robert Towns?

As of 4 Dec 2024, prices found for a 1-night stay for 2 adults at The Robert Towns on 5 Dec 2024 start from AU$131.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Robert Towns?

Yep, The Robert Towns has a free self car park and free RV/bus/truck parking.

Are there any beaches close to The Robert Towns?

Yep, The Robert Towns is a short 12-minute walk from The Strand Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does The Robert Towns have a pool?

The Robert Towns has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does The Robert Towns have a waterslide?

No, there is no waterslide at The Robert Towns, but Strand Waterpark is a short 15-minute walk away.

Is The Robert Towns family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that The Robert Towns is a hit with families.

Is there a free airport shuttle available at The Robert Towns?

No, The Robert Towns does not offer an airport shuttle service.

What time are check-in & check-out at The Robert Towns?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

The Robert Towns Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 190 out of 739 reviews" "
Rating 8 - Good. 278 out of 739 reviews" "
Rating 6 - Okay. 144 out of 739 reviews" "
Rating 4 - Poor. 72 out of 739 reviews" "
Rating 2 - Terrible. 55 out of 739 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, large clean room, good location, great value
Stayed 1 night in Dec 2024

6/10 Okay

Francis

Stayed 1 night in Oct 2024

6/10 Okay

Adrian

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of parking Close to dining
Stayed 2 nights in Oct 2024

8/10 Good

Rick

Well maintained
Stayed 1 night in Oct 2024

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ceiling was caving in in the main bedroom. Door was not sliding properly and in need of repair. Could not use laundry as there was only one machine and the laundry area was quite dirty.
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at reception was absolutely lovely and so helpful. The view behind with the changing light colours was stunning . Only thing that was not there was that I couldn’t see was cutlery
Stayed 2 nights in Sep 2024

8/10 Good

Phillimon

Liked: Cleanliness
The peaceful nature place and I didn't like the kitchen it was small.
Stayed 2 nights in Sep 2024

2/10 Terrible

Stacy

Disliked: Staff & service, amenities, property conditions & facilities
Do not stay at this place! It is a part-time hotel—the woman at the front desk used that term. The front desk is only open from 9:00 am to 6:00 pm. It is shut tight otherwise and sometimes more often. I returned at 5:20 pm yesterday and no one was there; reception was locked tight. I lost electricity twice when reception was closed. Had to call an off-time number. No clean towels unless you ask specially and no cleaning of the rooms. And there were tiny ants all over my kitchenette. I wanted to go somewhere at 8:00 am the day I checked out but had to wait until 9:00 am for someone to open reception so I could leave my luggage. Seriously?
Stayed 3 nights in Aug 2024

8/10 Good

Rebekah

Travelled with family
Liked: Staff & service, property conditions & facilities
Everything was good, but is a 20min walk to the strand I thought it was only 10mins when I booked
Stayed 3 nights in Aug 2024

2/10 Terrible

Clayton

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Looks modern and nice in pictures but place was run down , mould on the ceiling and generally not nice.
Stayed 1 night in Aug 2024

2/10 Terrible

Nathan

Disliked: Amenities
Terrible acoustic separation between units and from the street. Hear everything from next door.
Stayed 1 night in Aug 2024

6/10 Okay

Anita

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Facilities are clean, yet fairly old and the environment is noisy with vehicle and pedestrian movements. One of the windows was loose in its frame resulting in a lot of rattling noise during the night when the wind was blowing strongly. On a positive note, the process for late arrivals was communicated well on time and it was easy to obtain my key and find my room.
Stayed 2 nights in Jul 2024

6/10 Okay

Sophie

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accomodating staff. Spacious rooms. Convenient location
Stayed 5 nights in Jun 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room inside, clean, close to centre of town and stadium
Stayed 1 night in Jun 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place to stay. very good service also i will like to thank Jes for her services.
Stayed 4 nights in May 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had read some bad reviews about this Motel however, it was a pleasant stay. Clean, had kitchen amenities, nicely kept grounds, friendly reception staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Satunya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy no fuss place to stay
Stayed 1 night in Apr 2024

4/10 Poor

rod

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No it’s not worth it. The motel is a dump
Stayed 1 night in Mar 2024

6/10 Okay

Wendy

Disliked: Staff & service
Stayed 3 nights in Mar 2024

4/10 Poor

Ramona

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were willing to overlook the lack of cleanliness after we checked in. We knew that the hotel was older but cleaning shouldn’t be sacrificed. Lots of mould in shower that hadn’t been cleaned, vacuuming that wasn’t fully complete ( there was debris under bed from previous guests) and light covers were filthy. Sadly the aircon was very noisy which didn’t enable a great nights sleep (which we all desperately needed after travelling). We would not agree that this hotel is anywhere near a 4 star.
Stayed 1 night in Apr 2024

10/10 Excellent

Aldo

Stayed 1 night in Mar 2024