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The Residences at The Ritz-Carlton Jakarta, Pacific Place

5.0 star property
Luxury Jakarta hotel connected to a shopping centre, steps from Pacific Place

Photo gallery for The Residences at The Ritz-Carlton Jakarta, Pacific Place

Garden
Interior entrance
Premium bedding, in-room safe, individually furnished, desk
Executive Room, 3 Bedrooms, Non Smoking, City View | Bathroom
Sauna, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Room service
  • Breakfast available
The current price is AU$333
includes taxes & fees
14 Mar - 15 Mar

Explore the area

Map
Jl. Jendral Sudirman Kav. 52-53, Jakarta, Jakarta, 12190
  • Pacific Place
    ‪1 min walk‬
  • Kidzania
    ‪3 min walk‬
  • fX Sudirman Mall
    ‪11 min walk‬
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Room, 2 Bedrooms, Non Smoking, Garden View

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 2 Bedrooms, Non Smoking, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 133 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, Balcony, City View

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 1 Bedroom, Balcony, City View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 91 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, City View

46-inch LED TV with cable channels, TV, DVD player

Grand Room, 1 Bedroom, City View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 3 Bedrooms, Non Smoking, City View

Executive Room, 3 Bedrooms, Non Smoking, City View | Living room

Executive Room, 3 Bedrooms, Non Smoking, City View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 165 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Grand Room, 2 Bedrooms, Non Smoking, City View

Premium bedding, in-room safe, individually furnished, desk

Grand Room, 2 Bedrooms, Non Smoking, City View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 123 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Mandarin Oriental, Jakarta

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (430)
The price is AU$251
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Mandarin Oriental, Jakarta

About the area

Jakarta

The Residences at The Ritz-Carlton Jakarta, Pacific Place places you in the centre of Jakarta, connected to a shopping centre and within a 30-minute stroll of Pacific Place and Gelora Bung Karno Stadium. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to The Spa can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Business travelers can take advantage of meeting rooms and a business centre. Plus you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6 AM and 9:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Sudirman Central Business District hotel, you'll be 2 km (1.3 mi) from Senayan National Golf Club and 4.4 km (2.7 mi) from Grand Indonesia.

What's nearby

  • Pacific Place - 1 min walk
  • Blok M Square - 5 min drive
  • Gelora Bung Karno Stadium - 7 min drive
  • Grand Indonesia - 7 min drive
  • Kota Kasablanka Mall - 9 min drive

Getting around

  • Kuningan Station - 5 min drive
  • Istora MRT Station - 9 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 42 min drive

Restaurants

  • ‪Ippudo - ‬1 min walk
  • ‪Shaburi - ‬1 min walk
  • ‪Kintan - ‬1 min walk
  • ‪Pa.So.La - ‬2 min walk
  • ‪Tanamera Coffee - ‬1 min walk

About this property

The Residences at The Ritz-Carlton Jakarta, Pacific Place

Luxury Jakarta hotel connected to a shopping centre, steps from Pacific Place
The Residences at The Ritz-Carlton Jakarta, Pacific Place offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A sauna, spa services, and a library are also featured at the luxury The Residences at The Ritz-Carlton Jakarta, Pacific Place. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 1 building
  • 132 guestrooms or units
  • 39 levels
  • Conference rooms
  • Built in 2007
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Residences at The Ritz-Carlton Jakarta, Pacific Place offers 132 air-conditioned accommodations with MP3 docking stations and washers/dryers. Rooms open to balconies. This individually furnished accommodation includes dining tables. Beds feature premium bedding. 46-inch LED televisions come with premium cable channels and DVD players. Accommodation at this 5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, slippers and complimentary toiletries.

This Jakarta hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 17 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (IDR 330,000 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (IDR 330,000 per day); wired internet (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (IDR 120,000 per day)
  • Valet parking on site (IDR 170,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 9:30 AM for a fee: IDR 278,000 to 336,380 for adults and IDR 98,000 to 118,580 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour pool access
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Dining table
  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 550000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately IDR 278000 to 336380 for adults and IDR 98000 to 118580 for children
  • Fee for in-room wireless Internet: IDR 330000 per day (rates may vary)
  • Fee for in-room wired Internet: IDR 330000 per stay (rates may vary)
  • Fee for wireless Internet in public areas: IDR 330000 per day (rates may vary)
  • Fee for wired Internet in public areas: IDR 330000 per stay (rates may vary)
  • Airport shuttle fee: IDR 440000 per vehicle (one-way)
  • Self-parking fee: IDR 120000 per day
  • Valet parking fee: IDR 170000 per day
  • Rollaway bed fee: IDR 550000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Residences Ritz-Carlton Jakarta Pacific Place
Residences Ritz-Carlton Pacific Place
Residences Ritz-Carlton Pacific Place Hotel
Residences Ritz-Carlton Pacific Place Hotel Jakarta
Residences Ritz-Carlton Jakarta Pacific Place Hotel
The Residences at The Ritz Carlton Jakarta Pacific Place
Resinces RitzCarlton Pacific
The Residences at The Ritz-Carlton Jakarta, Pacific Place Hotel

Frequently asked questions

What is the cancellation policy at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

The Residences at The Ritz-Carlton Jakarta, Pacific Place offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at The Residences at The Ritz-Carlton Jakarta, Pacific Place on 14 Mar 2025 start from AU$332.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Yep, The Residences at The Ritz-Carlton Jakarta, Pacific Place has a self car park for IDR 120000 per day.

Are there any beaches close to The Residences at The Ritz-Carlton Jakarta, Pacific Place?

The closest beach to The Residences at The Ritz-Carlton Jakarta, Pacific Place is San Antonio Beach PIK 2 (16.6 km).

Is there a spa on site at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Yep, The Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have a pool?

The Residences at The Ritz-Carlton Jakarta, Pacific Place has an outdoor pool. The pool is open 24 hours.

What luxury perks are available at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

The Residences at The Ritz-Carlton Jakarta, Pacific Place features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes The Residences at The Ritz-Carlton Jakarta, Pacific Place a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Residences at The Ritz-Carlton Jakarta, Pacific Place.

Is The Residences at The Ritz-Carlton Jakarta, Pacific Place family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Residences at The Ritz-Carlton Jakarta, Pacific Place is a hit with families.

Are there hot tubs in the rooms at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

No, but there are deep-soaking baths in the guestrooms.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place serve breakfast?

You bet, full brekkie is served daily from 6 AM to 9:30 AM.

Is there a free airport shuttle available at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

No, pets are not allowed.

The Residences at The Ritz-Carlton Jakarta, Pacific Place Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 107 reviews
Rating 8 - Good. 30 out of 107 reviews
Rating 6 - Okay. 9 out of 107 reviews
Rating 4 - Poor. 5 out of 107 reviews
Rating 2 - Terrible. 3 out of 107 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Imad

Stayed 4 nights in Jan 2025

10/10 Excellent

MR Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Ahmad

Stayed 5 nights in Jul 2024

10/10 Excellent

Noor Fairuza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My short stay at The Ritz-Calrton Jakarta, Pacific Place was amazing. The hospitality was top notch and I have nothing to complain about. The best part of the stay was the incredible customer service they provided from the moment i step in the hotel to the very moment i took my leave. Superb stay and worth every money spent.
Stayed 2 nights in Jun 2024

6/10 Okay

Ben, Tamuning

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trips with Kids
Location, staff services from the 1st till the last day of stays are superb. Housekeeping needs improvement in terms providing the necessity like towels and toilet papers etc. Breakfast selection is as expected. After service hotel service is super good as the hotel make an effort to contact us via email on the items that we have left behind on purposed. 😂👍
Stayed 3 nights in May 2024

10/10 Excellent

Viktor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Catherine

Stayed 1 night in Dec 2023

10/10 Excellent

AHMED

Stayed 3 nights in Nov 2023

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Arivazagan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was big and clean. location ideal for meetings and restaurants just next to the mall
Stayed 2 nights in Aug 2023

6/10 Okay

Tina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Tina

Liked: Cleanliness
Stayed 4 nights in Aug 2023

10/10 Excellent

Yashaswi

Stayed 1 night in Jun 2023

10/10 Excellent

Tracy

Stayed 1 night in Feb 2023

10/10 Excellent

Khaled

Stayed 3 nights in Jan 2023

6/10 Okay

Sandra

Travelled with family
Stayed 1 night in Dec 2022

6/10 Okay

Elisa

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

handry

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Just okay. Not really a 5 stars
Staffs are lovely. Parking area non dedicated to stay over guests, had to find available space far from hotel lobby (had to move the car to near lift after mall closed at night) Bed and pillows are bad (really bad) hurt my back and neck (my wife's too) Cleanliness are acceptable, not convenient though. No bar soap, no extra towel in the kitchen, outdated furniture. Decent TVs Staffs are great
Stayed 2 nights in Sep 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient/Great Staff
The apartments are a bit dated, but had everything needed. The location was very convenient for food shopping, restaurants and MRT and taxi transit. The front desk was very helpful at addressing any issues and supplying extra kitchen equipment (thank you Naomi!).
Stayed 4 nights in Jun 2021

4/10 Poor

Louise

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

Minas

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Good but not really on Ritz Carlton High Level!
The apartment was comfortable and with a good setup. The water dispenser was making too much noise and we had to disconnect it from the plug. The bathrooms were not totally clean, and we found hairs from the previous resident. The slippers supplied were used by the previous resident, and although this was a two bedroom apartment for 4 persons only 2 used set of slippers supplied. The standard was not the same (was lower) than the Ritz Carton Hotels in London and Berlin where I often stay. The button for the floor in one elevator was not working. The mattress of the bed was of average to low quality. Breakfast was ok, but nothing to talk about.
Stayed 1 night in Dec 2019