Tru by Hilton Katy Houston West

2.5 star property
Hotel in Katy with free breakfast and fitness centre

Photo gallery for Tru by Hilton Katy Houston West

Lobby sitting area
Front of property - evening/night
Lobby sitting area
Desk, laptop workspace, blackout curtains, soundproofing
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Gym
  • Housekeeping
  • Air conditioning
The current price is AU$141
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
200 Ernstes Road, Katy, TX, 77494
  • Main Event
    ‪10 min walk‬
  • Times Square Entertainment
    ‪18 min walk‬
  • Memorial Hermann Katy Hospital
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪44 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Katy

At Tru by Hilton Katy Houston West you'll be within a 20-minute stroll of Main Event and Times Square Entertainment. Highlights at this hotel include a complimentary breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 20-minute drive of this Katy hotel include Katy Mills Mall and Westheimer Rd.

What's nearby

  • Main Event - 10 min walk
  • Memorial Hermann Katy Hospital - 2 min drive
  • Typhoon Texas - 4 min drive
  • Katy Mills Mall - 5 min drive
  • Katy Park - 8 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 44 min drive

Restaurants

  • ‪Times Square Entertainment - ‬18 min walk
  • ‪Main Event Entertainment - ‬10 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪The Alley - ‬2 min drive

About this property

Tru by Hilton Katy Houston West

Hotel in Katy with free breakfast and fitness centre
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, an arcade/games room, and multilingual staff are also featured at the business-friendly Tru by Hilton Katy Houston West. Free self parking is available.

Smoking is allowed in designated areas at this Katy hotel.

  • 105 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2020
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
Tru by Hilton Katy Houston West offers 105 air-conditioned accommodations with a hairdryer and an iron/ironing board. 50-inch LED televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Long-term renters welcome.
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy

Frequently asked questions

What is the cancellation policy at Tru by Hilton Katy Houston West?

Tru by Hilton Katy Houston West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Katy Houston West?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Katy Houston West on 23 Feb 2025 start from AU$141.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Katy Houston West?

Yep, Tru by Hilton Katy Houston West has a free self car park and free RV/bus/truck parking.

Does Tru by Hilton Katy Houston West serve breakfast?

Yep, complimentary continental breakfast is offered on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Tru by Hilton Katy Houston West?

No, Tru by Hilton Katy Houston West does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Katy Houston West?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Katy Houston West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 310 out of 541 reviews
Rating 8 - Good. 122 out of 541 reviews
Rating 6 - Okay. 48 out of 541 reviews
Rating 4 - Poor. 29 out of 541 reviews
Rating 2 - Terrible. 32 out of 541 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Julia

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

6/10 Okay

Julia

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Lacount

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Al-men

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
$250 SCAM
I was charged $250 for a smoking fee and I don’t smoke, I called and was told I needed to speak with a manager however they are not available and no one knows when they will be onsite, I’ve called several times and never got a call back from management, I was emailed this picture and you can clearly see that it is not ashes from a cigarette or cigar
Stayed 2 nights in Oct 2024

4/10 Poor

chimezie

Stayed 1 night in Sep 2024

10/10 Excellent

cristian

Business traveller
Liked: Cleanliness, amenities
Good
Stayed 5 nights in Oct 2024

4/10 Poor

Jordan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I just want to start this off by saying by no means do I want anyone to be fired because it could be nobody’s fault! However me and my partner were visiting Katy Texas from Chicago to see my best friend who just moved her and had a kid. Upon arrival from the hotel we were able to get our room 3 hours early which was amazing! We hand our Credit card over to the young gentleman and he says he need to verify the card info (seemed pretty normal). About an hour later we get a random charge on the credit card for $95 from “D” sporting goods. 1. There is a D Sporting goods .5 miles away from the hotel. 2. That credit card doesn’t barely leave our apartment in Illinois. 3. We checked into Casa Del Mar in Galveston and they never took the card only had us swipe it. Called the hotel manger and explained it and his initial response was “uhhhhh okay?” Like why are you bothering me is what it felt like. He said he was going to investigate but we shall see. Just a very poor start to our trip overall. Other than that the stay was fantastic the hotel is amazing ! I’m not putting blame on anyone stuff just adds up in my opinion. If anyone else has had this situation please let me or the hotel manager James Radcliffe know.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Qingquan, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Room was clean. Bathroom tiles looked like they were affixed with Elmer’s glue. The morning breakfast was a waste of time so go somewhere else for breakfast. Trash receptacles were overflowing.
Stayed 1 night in Oct 2024

8/10 Good

Wrenee

Stayed 3 nights in Sep 2024

10/10 Excellent

Nenad, Zagreb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

REBECCA, wharton

Stayed 1 night in Sep 2024

10/10 Excellent

Nenad, Zagreb

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 5 nights in Sep 2024

6/10 Okay

Sui

Dogs barking at night.
Stayed 1 night in Sep 2024

10/10 Excellent

Qingquan, Flushing

Stayed 1 night in Sep 2024

2/10 Terrible

Tiffani

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Although the property was clean, we were unable to check in until almost 4 o’clock. The poor lady had a lobby full of people waiting to check in and only a select number of rooms available due to the housekeeping being backed up. They were able to provide us one of the rooms at around four, making us late to our event by the time we showered and left the hotel. There were several of us in the group hence the reason we rent more than one room. Prior to leaving for our event around 5, I went back to the front desk to check on the status of the second room, and it was still unavailable. The lady working, then was different from the one when we originally checked in and gave us the excuse that they had a lot of people check out this morning. Which leaves me to believe management did not plan to have adequate staff covering for housekeeping.
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

dave, Gulf Breeze

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Easy access to I-10 I a reasonably clean area.
Stayed 1 night in Sep 2024

6/10 Okay

Anitra

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2024