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SCHLOSS Roxburghe, part of Destination by Hyatt

5.0 star property
Riverfront hotel with 4 restaurants and full-service spa

Photo gallery for SCHLOSS Roxburghe, part of Destination by Hyatt

Exterior
Outdoor pool
Reception
Sauna, hot tub, hot stone massages, deep-tissue massages
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • 24/7 front desk
The current price is AU$512
includes taxes & fees
14 Apr - 15 Apr

Explore the area

Map
Heiton, Kelso, Scotland, TD5 8JZ
  • Kelso Abbey
    ‪8 min drive‬
  • Kelso Racecourse
    ‪10 min drive‬
  • Floors Castle
    ‪14 min drive‬

Room options

View all photos for Park, Room, 1 King Bed, Park View

Park, Room, 1 King Bed, Park View

Park, Room, 1 King Bed, Park View

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Private bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Castle)

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Balcony (Castle)

Highlights

Balcony
Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Castle)

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed (Castle)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Castle)

Suite, 1 King Bed (Castle)

Suite, 1 King Bed (Castle)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Courtyard, Duplex)

Room, 1 King Bed (Courtyard, Duplex)

Room, 1 King Bed (Courtyard, Duplex)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Cottage, 2 Bedrooms (Golf)

Cottage, 2 Bedrooms (Golf)

Cottage, 2 Bedrooms (Golf)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 King Beds

View all photos for Cottage, 2 Bedrooms, Sauna

Flat-screen TV, heated floors

Cottage, 2 Bedrooms, Sauna

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed (Castle)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Castle)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Estate)

Room, 1 King Bed (Estate)

Room, 1 King Bed (Estate)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Courtyard)

Room, 1 King Bed (Courtyard)

Room, 1 King Bed (Courtyard)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Estate)

Suite (Estate)

Suite (Estate)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Castle)

Junior Suite (Castle)

Junior Suite (Castle)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 King Beds

View all photos for Cottage (Chef's)

Cottage (Chef's)

Cottage (Chef's)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 King Beds

View all photos for Cottage (Gardener's)

Cottage (Gardener's)

Cottage (Gardener's)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 King Beds

View all photos for Cottage, 1 Bedroom

Cottage, 1 Bedroom

Cottage, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Courtyard)

Deluxe Room, 1 King Bed (Courtyard)

Deluxe Room, 1 King Bed (Courtyard)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2022
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

About the area

Kelso

A luxury stay in Kelso awaits you at SCHLOSS Roxburghe, part of Destination by Hyatt. You'll be 5.8 km (3.6 mi) from Kelso Abbey and 7.8 km (4.9 mi) from Kelso Racecourse. Highlights at this family-friendly hotel include 4 restaurants, 2 coffee shops/cafes and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. The restaurant, Charlie's, serves British cuisine and is open for breakfast, lunch and dinner. Bar 1745 is the hotel's own bar. Enjoy the golf course, outdoor swimming pool, free kids' club and 24-hour gym. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Each morning free full breakfast is offered between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Kelso hotel include Mary Queen of Scots House and Floors Castle.

What's nearby

  • Kelso Abbey - 8 min drive - 5.8 km
  • Kelso Racecourse - 10 min drive - 7.9 km
  • Mary Queen of Scots House - 13 min drive - 14.6 km
  • Floors Castle - 14 min drive - 8.1 km
  • Mellerstain House - 20 min drive - 18.4 km

Getting around

  • Tweedbank Station - 30 min drive
  • Edinburgh Airport (EDI) - 90 min drive

Restaurants

  • ‪The Cobbles - Freehouse & Dining - ‬9 min drive
  • ‪Jedburgh Woollen Mill - ‬12 min drive
  • ‪The Waggon Inn - ‬8 min drive
  • ‪Caroline's Coffee Shop - ‬8 min drive
  • ‪The Ancrum Cross Keys - ‬13 min drive

About this property

SCHLOSS Roxburghe, part of Destination by Hyatt

Riverfront hotel with 4 restaurants and full-service spa
SCHLOSS Roxburghe, part of Destination by Hyatt offers its guests a full-service spa, a golf course, and an outdoor pool. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 1690 square feet (157 square metres) and includes conference space. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the luxury SCHLOSS Roxburghe, part of Destination by Hyatt. Self parking is free. A complete renovation of SCHLOSS Roxburghe, part of Destination by Hyatt was completed in December 2022.

This 5-star Kelso hotel is smoke free.

  • 129 guestrooms or units
  • 4 dining venues
  • 2 coffee shops
  • Conference rooms
  • 1690 sq ft of conference space
  • 157 sq. m of conference space
  • Full breakfast (free)
  • Kid's club (free)
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
SCHLOSS Roxburghe, part of Destination by Hyatt offers 129 accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English

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4.3 out of 5, Excellent, 427 reviews
The price is AU$215
includes taxes & fees
14 Apr - 15 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Bar 1745
  • Charlie's
  • Spike Bar
  • State Room Lounge
  • Sunlaws

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Archery
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Hunting
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna

Family friendly

  • Free children's club
  • Grocery/convenience store
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,690 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lift (120 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 60.0 per day
  • Service fee: 12.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SCHLOSS Roxburghe Hotel Course Kelso
SCHLOSS Roxburghe Course Kelso
SCHLOSS Roxburghe Course
Kelso SCHLOSS Roxburghe Hotel & Golf Course Hotel
Hotel SCHLOSS Roxburghe Hotel & Golf Course
SCHLOSS Roxburghe Hotel & Golf Course Kelso
Hotel SCHLOSS Roxburghe Hotel & Golf Course Kelso
SCHLOSS Roxburghe Hotel Course
Schloss Roxburghe Course Kelso
SCHLOSS Roxburghe Golf Hotel
SCHLOSS Roxburghe Hotel Golf Course
Schloss Roxburghe part of Destination by Hyatt
Schloss Roxburghe, part of Destination by Hyatt Hotel
Schloss Roxburghe, part of Destination by Hyatt Kelso
Schloss Roxburghe, part of Destination by Hyatt Hotel Kelso

Frequently asked questions

What is the cancellation policy at SCHLOSS Roxburghe, part of Destination by Hyatt?

SCHLOSS Roxburghe, part of Destination by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SCHLOSS Roxburghe, part of Destination by Hyatt?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at SCHLOSS Roxburghe, part of Destination by Hyatt on 14 Apr 2025 start from AU$512.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SCHLOSS Roxburghe, part of Destination by Hyatt?

Yep, SCHLOSS Roxburghe, part of Destination by Hyatt has a free self car park.

Is there a spa on site at SCHLOSS Roxburghe, part of Destination by Hyatt?

Yep, there is an onsite spa at SCHLOSS Roxburghe, part of Destination by Hyatt. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs and facials, as well as Swedish massages.

Does SCHLOSS Roxburghe, part of Destination by Hyatt have a pool?

SCHLOSS Roxburghe, part of Destination by Hyatt has an outdoor pool. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at SCHLOSS Roxburghe, part of Destination by Hyatt?

SCHLOSS Roxburghe, part of Destination by Hyatt features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with premium bedding and espresso makers.

What makes SCHLOSS Roxburghe, part of Destination by Hyatt a romantic place to stay?

1 hot tub and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at SCHLOSS Roxburghe, part of Destination by Hyatt.

Is SCHLOSS Roxburghe, part of Destination by Hyatt family-friendly?

You bet! With amenities such as a free children's club, a playground and a corner/local shop, it's no surprise that SCHLOSS Roxburghe, part of Destination by Hyatt is a hit with families.

Does SCHLOSS Roxburghe, part of Destination by Hyatt serve breakfast?

Sure does, free full brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at SCHLOSS Roxburghe, part of Destination by Hyatt?

No, SCHLOSS Roxburghe, part of Destination by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at SCHLOSS Roxburghe, part of Destination by Hyatt?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at SCHLOSS Roxburghe, part of Destination by Hyatt?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SCHLOSS Roxburghe, part of Destination by Hyatt?

Furry friends are welcome at SCHLOSS Roxburghe, part of Destination by Hyatt, with food and water bowls on offer.

Is there a golf course on site at SCHLOSS Roxburghe, part of Destination by Hyatt?

Yep, SCHLOSS Roxburghe, part of Destination by Hyatt has an 18-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

SCHLOSS Roxburghe, part of Destination by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 134 out of 169 reviews
Rating 8 - Good. 22 out of 169 reviews
Rating 6 - Okay. 8 out of 169 reviews
Rating 4 - Poor. 2 out of 169 reviews
Rating 2 - Terrible. 3 out of 169 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most magical night away…
The most magical night away… Service, food , staff, surroundings just amazing!!! Loved every minute ♥️
Stayed 1 night in Dec 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great food, great service. Will be returning.
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Stayed 1 night in Dec 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent luxury spa hotel. Very helpful and attentive service. Excellent food in Charlie’s. Also enjoyed the lunchtime bar food and many fine touches around the hotel. Enjoyed the heated pool and spa. Special thanks to the young woman who welcomed us at check in and to James from Sunderland for keeping us entertained in the whisky bar despite his injury. Room very nice. All round excellent stay in the Scottish Borders
Stayed 1 night in Nov 2024

10/10 Excellent

Jerome

Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fabulous night away for my husband's 50th birthday. Overall the hotel and spa are lovely. Great room with lovely decor. We had a drink in Whisky bar. Huge selection of whisky's. Ate at Charlie's restaurant where the food was fantastic. The staff were super friendly and spoiled my husband for his birthday. Will definitely return.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Only a slight thing but our room was said to have a mini bar however there was only a few warm drinks on the table rather than kept in a fridge which I would not call a mini bar. Everything else in the hotel was excellent and cannot fault.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay at a beautiful hotel
Wedding anniversary night away. Outside pool is perfect for relaxing. We ate at Charlie’s restaurant. Food is delicious. Our waiter was attentive and very professional. Overall experience is restaurant was great. Breakfast the next day was outstanding. All of the staff were attentive and polite. Bedroom was tastefully decorated. We had a really great sleep. Bed was super comfy. Hotel is in a beautiful setting. We will definitely return here.
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsteen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing first time stay
Was an amazing stay. Our first time and definitely won’t be our last. The staff were so friendly and helpful and the hotel was amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with beautiful surroundings. Some decent vegetarian and vegan options for breakfast. The place was really buzzing on Saturday night, but chilled the other days. Room was good - but some minor things like crumbs in the tea tray let it down very slightly with regards to cleanliness.
Stayed 4 nights in Nov 2024

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall, we enjoyed our stay and staff were friendly and helpful. We did have a couple of issues, however:- - We found a pair of false eyelashes and a kirby grip on the base of the shower, (neither of which are used by my husband or myself!) - I had requested an quiet room a few days before we arrived. Our room was directly above the 24 hour gym and I was wakened at 6am on the first morning by the thump of the medicine ball in the gym below.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True old school 5 star service. A rare find these days where most hotels have lost the personal touch. Staff outstanding, food impeccable and spa one of the best I have experienced. Huge call out to Eoin for the exceptional coaching experience at clays. A truly talented gentleman.
Stayed 1 night in Nov 2024

8/10 Good

Cristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel in Scotland near Edinburgh. About 1.5hr away from Edinburgh . hideaway from the city for awhile. Not bad for English hotels.
Stayed 3 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent relaxing stay in beautiful surroundings
Staff service exceptional from start to finish. Genuinely warm, friendly and caring. Nothing too much trouble. Highly recommend. Room was lovely with a beautiful view and we thought the spa faciltities were 5*. We will definately be back
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel and short break experience
Excellent hotel. Stayed for two nights on a break for my birthday. Professional staff and good service and high levels of customer care. Excellent Spa with great views from the relaxation area and a superb heated outdoor pool. Food was also excellent; great breakfast and the food in Charlie's (we ate there the two nights we stayed) was outstanding. Thoroughly enjoyed our stay and would highly recommend this spa hotel. We will be going back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent country house hotel with a beautiful spa and many other facilities.
Stayed 2 nights in Sep 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gordon, Toronto

Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect
Amazing, awesome, incredible! We had a suite in the castle and it was worth every penny! Do it! You will not be disappointed.
Stayed 1 night in Sep 2024