4/10 Poor
Rebecca
Travelled with partner
18 Aug 2024
On arrival reception staff were good. However, the room had no bottles of water, water or wine glasses provided, no robes provided and no bath tub in the king size room, which was basic. They wanted to charge £4 to bring an ice bucket and 2 wine glasses to the room and said they were too busy to facilitate the request but the bar and restaurant were empty when we went down there. The guy behind the bar had no idea what he was doing (Pavel) & didn't know the wine selection on offer. He couldn't even ring drinks through the till, rolled his eyes when asked for ice and an ice bucket. However the breakfast was good and reception staff were good.
Rebecca
Stayed 1 night in Aug 2024