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Crowne Plaza Knoxville Downtown University by IHG

3.5 star property
Hotel with a 24-hour fitness centre, near University of Tennessee

Photo gallery for Crowne Plaza Knoxville Downtown University by IHG

Exterior
Point of interest
Point of interest
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$246
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
401 W Summit Hill Dr, Knoxville, TN, 37902
  • Market Square
    ‪3 min walk‬
  • Tennessee Theatre
    ‪6 min walk‬
  • Historic Southern Railway Station
    ‪7 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hyatt Place Knoxville Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1005)
The price is AU$296
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hyatt Place Knoxville Downtown

About the area

Knoxville

Crowne Plaza Knoxville Downtown University by IHG places you in the centre of Knoxville, within just a 15-minute stroll of popular places like University of Tennessee and Knoxville Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Mahogany's Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. 15670 square feet (1456 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 30-minute walk of this 3.5-property class Downtown Knoxville hotel, attractions include Neyland Stadium and Thompson–Boling Arena.

What's nearby

  • Market Square - 3 min walk
  • Knoxville Convention Center - 8 min walk
  • World's Fair Park - 12 min walk
  • University of Tennessee - 15 min walk
  • Neyland Stadium - 2 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 20 min drive

Restaurants

  • ‪Stock & Barrel - ‬4 min walk
  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪J.C. Holdway - ‬5 min walk
  • ‪Coffee & Chocolate - ‬5 min walk
  • ‪Chivo Taqueria - ‬2 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

Hotel with a 24-hour fitness centre, near University of Tennessee
Crowne Plaza Knoxville Downtown University by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 15670 square feet (1456 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Knoxville Downtown University by IHG. For a fee, parking is available.

This 3.5-star Knoxville hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 12 levels
  • Conference rooms
  • 15670 sq ft of conference space
  • 1456 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Knoxville Downtown University by IHG offers 195 accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mahogany's Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 15,670 square feet of conference space
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 40.00 per stay
  • Only dogs and cats are allowed
  • Weight limit: 100 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.00 per person
  • Self-parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 40.00 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

What is the cancellation policy at Crowne Plaza Knoxville Downtown University by IHG?

Crowne Plaza Knoxville Downtown University by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University by IHG?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University by IHG on 23 Feb 2025 start from AU$245.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Knoxville Downtown University by IHG?

Yep, Crowne Plaza Knoxville Downtown University by IHG has a self car park with in/out privileges for USD 15 per day.

Does Crowne Plaza Knoxville Downtown University by IHG have a pool?

Crowne Plaza Knoxville Downtown University by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

Is Crowne Plaza Knoxville Downtown University by IHG family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Knoxville Downtown University by IHG is a hit with families.

Does Crowne Plaza Knoxville Downtown University by IHG serve breakfast?

Yep, buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Knoxville Downtown University by IHG?

No, Crowne Plaza Knoxville Downtown University by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Knoxville Downtown University by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Knoxville Downtown University by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Knoxville Downtown University by IHG?

Cats and dogs are welcome at Crowne Plaza Knoxville Downtown University by IHG, with food and water bowls on offer. Just so you know, there's a weight limit of up to 45 kg per pet.

Crowne Plaza Knoxville Downtown University by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1004 reviews
Rating 8 - Good. 185 out of 1004 reviews
Rating 6 - Okay. 46 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service
Fix your beds
We had a great experience but taken shortcuts like not rotating the beds and there’s actually dips in the beds. Does not make sure establishment. I recommended establishment as you know is the most important thing to help and when you have a mattress does not make for a happy customer.
Stayed 2 nights in Nov 2024

8/10 Good

scott

Stayed 2 nights in Oct 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Connie

Comfortable rooms and friendly staff.
Stayed 2 nights in Nov 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to market square
Stayed 1 night in Nov 2024

10/10 Excellent

Efraim

Stayed 1 night in Oct 2024

10/10 Excellent

Denise R

Liked: Cleanliness, property conditions & facilities
Clean, convenient, felt safe!
Stayed 1 night in Nov 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Erika

Stayed 2 nights in Oct 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
It was convienent
Stayed 1 night in Oct 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Nice dining area and bar. 5 minute walk to Market Square.
Stayed 1 night in Oct 2024

10/10 Excellent

Myers

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Extremely nice staff.
Stayed 1 night in Oct 2024

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Jonathan

Stayed 1 night in Sep 2024

6/10 Okay

Canessa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My experience in my room was great. It was mostly quiet, and things seemed to be clean. However, as I ordered my drink at the bar, I happened to be next to another African American woman, and the bartender kept mistaking the other woman for me. It was done twice. It could be that he was a bit distracted but it left both myself and the other woman uncomfortable. That aside, it was a typical hotel experience. Very walkable and close to everything downtown.
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Lucy

Liked: Amenities
Clean. Friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right across from Market Square and within walking distance to Neyland Stadium. Everyone we met was so friendly and helpful - we'll be back!
Stayed 2 nights in Oct 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing. Friendly and helpful. It’s convenient to campus but a little off the path, which has pros and cons. In the center of downtown, which is great. It was just ridiculously expensive (I know it’s a football weekend, what do I expect) but still, the prices that all of the downtown hotels charge on these weekends is absurd.
Stayed 2 nights in Oct 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay… clean, comfortable (really comfortable) beds, good shower pressure…. Everything I like in a hotel. Will return most definitely!
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024