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Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel

2.5 star property
Suburban Knoxville hotel in Bearden with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel

Exterior
Indoor pool
Individually decorated, individually furnished, desk, laptop workspace
Free daily buffet breakfast
Restaurant

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
The price is AU$229
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
6324 Papermill Dr, Knoxville, TN, 37919
  • Bearden Antique Mall
    2 min drive
  • West Town Mall
    3 min drive
  • University of Tennessee
    6 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    21 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
Holiday Inn Knoxville-West, I-40 & I-75, an IHG Hotel
Pool
Hot tub
Pet-friendly
Kids pool
4.2 out of 5, Very good, (1005)
The price is AU$178
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Knoxville-West, I-40 & I-75, an IHG Hotel

About the area

Knoxville

At Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel you'll be 2.8 km (1.8 mi) from Bearden Antique Mall and 3.1 km (1.9 mi) from Tennessee River. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a 24-hour front desk. Additionally, you'll find a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .Attractions within a 10-minute drive of this Bearden hotel include University of Tennessee and Knoxville Convention Center.

What's nearby

  • Bearden Antique Mall - 2 min drive - 2.5 km
  • West Town Mall - 3 min drive - 3.3 km
  • University of Tennessee - 6 min drive - 8.7 km
  • Knoxville Convention Center - 6 min drive - 9.2 km
  • Neyland Stadium - 8 min drive - 9.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 21 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪P.F. Chang's China Bistro - ‬11 min walk
  • ‪Cookout - ‬16 min walk
  • ‪Waffle House - ‬3 min walk
  • ‪Twin Peaks Knoxville - ‬11 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel

Suburban Knoxville hotel in Bearden with free breakfast
Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1064 square feet (96 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel. Free self parking is available.

This Knoxville hotel is smoke free.

  • 90 guestrooms or units
  • 5 levels
  • 1064 sq ft of conference space
  • 96 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel offers 90 accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,064 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel on 8 Dec 2024 start from AU$228.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

Yep, Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel has a free self car park.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel have a pool?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel has an indoor pool. The pool is open 9:00 AM to 10:00 PM.

Is Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel is a hit with families.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel serve breakfast?

Yep, complimentary buffet brekkie is available daily.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

No, Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?

No, pets are not allowed.

Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 389 out of 652 reviews" "
Rating 8 - Good. 174 out of 652 reviews" "
Rating 6 - Okay. 50 out of 652 reviews" "
Rating 4 - Poor. 25 out of 652 reviews" "
Rating 2 - Terrible. 14 out of 652 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ginnie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in May 2024

6/10 Okay

Joey

Liked: Staff & service
My original room had been smoked in, smell awfully of room spray and stale smoke - the front desk was apologetic and quickly moved us to another room. Their service was great. The room itself is a little tired - comfy bed but the auxiliary furniture is beat up and the sofa in the room was horrible. Additionally the windows need to be replaced - my room faced the road and was very noisy. I was sure the window was open and went to close it but it was closed an latched but just in need of a new seal. Breakfast was good. Staff was lovely.
Stayed 3 nights in Aug 2024

10/10 Excellent

Antwone

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the best Hotel ever. The room is so clean have not issue at all. The staff are very friendly and respectful. I’m very picking about the hotel room but have no problem at all. Hoilday INN papermill rd. Is the Champion. Keep up the great team. God bless you all.
Stayed 1 night in Aug 2024

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, was an Excellent option while waiting on apartment to be ready.
Stayed 1 night in Aug 2024

6/10 Okay

faith

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lemon room
The bed was not sturdy. The coffee pot had black stuff where you put your water. With the air set on 69 it was still hot and sticky muggy feeling.
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Clean and perfect after a day in the road.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a last minute place to sleep on our way to our vacation destination. This was a perfect place. Clean, comfortable, good breakfast, and close to the highway.
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super clean and the breakfast was the best I have ever had! I would recommend this facility to everyone.
Stayed 1 night in Jul 2024

10/10 Excellent

Ericka, Anaheim

Stayed 1 night in Jul 2024

8/10 Good

Charlene, Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel. Staff at check in was pleasant and efficient. Complimentary breakfast in the morning was good - the usual fare with eggs bacon biscuits and gravy and pastries. Property was well maintained. Only down side was the A/C in the room was extremely loud and had a hard time cooling the room below 73. So if you like a cool quiet room you might be disappointed
Stayed 1 night in Jul 2024

10/10 Excellent

KARL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had da nice restful stay.
Stayed 1 night in Jul 2024

6/10 Okay

Rhonda

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Steven

Business traveller
Liked: Staff & service
Decent Experience
Decent for the price. Easy access to the highway.
Stayed 1 night in Jun 2024

8/10 Good

Jason

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

CYNTHIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great hotel with friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

Indira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean and well kept hotel. Breakfast is good and served hot. Only thing wish the towels were a bit more soft, but besides that this is an excellent hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Anthony, Carol Stream

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 2 nights in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
We had an awesome experience at this hotel, everyone was friendly and welcoming, the hotel and room was clean and very close to the event we was there to attend. The breakfast was great, We would definitely stay again and recommend this hotel to anyone.
Stayed 1 night in May 2024

10/10 Excellent

Jacob, Brandon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was so nice and helpful! Very nice hotel.
Stayed 1 night in May 2024

6/10 Okay

Joe

Travelled with family
Liked: Staff & service
Pillows felt cheap. Mattress was extremely soft. Property felt a little dated.
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest holiday inn I’ve been to
Stayed 1 night in Apr 2024

8/10 Good

Hye J

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024