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Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

2.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Exterior
Restaurant
Individually decorated, individually furnished, desk, laptop workspace
Indoor pool
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning
  • 24/7 front desk
The current price is AU$240
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
6324 Papermill Dr, Knoxville, TN, 37919
  • Bearden Antique Mall
    ‪3 min drive‬
  • West Town Mall
    ‪3 min drive‬
  • University of Tennessee
    ‪6 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Comm, Access Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Comm, Access Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Knoxville Papermill

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1217)
The price is AU$253
for 1 room
includes taxes & fees
19 Mar - 20 Mar
La Quinta Inn & Suites by Wyndham Knoxville Papermill

About the area

Knoxville

At Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG you'll be 2.8 km (1.8 mi) from Bearden Antique Mall and 3.1 km (1.9 mi) from Tennessee River. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a 24-hour front desk. Additionally, you'll find a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .Attractions within a 10-minute drive of this Bearden hotel include University of Tennessee and Knoxville Convention Center.

What's nearby

  • West Town Mall - 3 min drive - 3.3 km
  • University of Tennessee - 6 min drive - 8.8 km
  • Knoxville Convention Center - 7 min drive - 9.2 km
  • Neyland Stadium - 7 min drive - 9.3 km
  • Thompson–Boling Arena - 8 min drive - 9.6 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪P.F. Chang's China Bistro - ‬11 min walk
  • ‪Cookout - ‬16 min walk
  • ‪Waffle House - ‬2 min walk
  • ‪Twin Peaks Knoxville - ‬11 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1064 square feet (96 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG. Free self parking is available.

This Knoxville hotel is smoke free.

  • 90 guestrooms or units
  • 5 levels
  • 1064 sq ft of conference space
  • 96 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers 90 accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,064 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

As of 5 Mar 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG on 16 Mar 2025 start from AU$240.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Yep, Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG has a free self car park.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a pool?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG has an indoor pool. The pool is open 9:00 AM to 10:00 PM.

Is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG is a hit with families.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG serve breakfast?

Yep, complimentary buffet brekkie is available daily.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

No, Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

No, pets are not allowed.

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 405 out of 675 reviews
Rating 8 - Good. 179 out of 675 reviews
Rating 6 - Okay. 50 out of 675 reviews
Rating 4 - Poor. 26 out of 675 reviews
Rating 2 - Terrible. 15 out of 675 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ju

Stayed 1 night in Nov 2024

8/10 Good

david, jackson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really good.
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Business traveller
Liked: Amenities
The room was in great condition and everyone was very friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness
Love this place
Stayed 1 night in Jun 2024

10/10 Excellent

Chance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Comfy beds, very helpful staff. Breakfast was decent. There was not a ton to do in the area but not terribly far from stuff to do. I was not a fan of the price gouging that happened during the weekend I was there for a concert.
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience. The beds were so comfy and the room was very clean. Bathroom was roomy and nice shower. The complimentary breakfast was a nice perk!
Stayed 1 night in Sep 2024

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Check in was quick and easy. The fire escape door to the back parking was locked and we couldn’t get out from the inside. The room smelled the carpet was full of mildew.
Stayed 1 night in Sep 2024

8/10 Good

VIcki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Anthony David

Stayed 4 nights in Aug 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across the street from Nissan Stadium and walking distance to Broadway.
Stayed 1 night in Sep 2024

10/10 Excellent

JAMIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Acacia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in Sep 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quick drive to UT. Clean and good breakfast options. Only complaint: no luggage rack or bench to put a suitcase.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel staff was extremely friendly and helpful. the room was clean and very comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia, Garden Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly and helpful staff. Great breakfast included and if you are a member you get water and Rice Krispie treats at check in. Bring earplugs in case your room is on the highway side - those Jake Brakes are loud! Short walk to Waffle House for delicious breakfast alternative.
Stayed 2 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Clean, convenient to mall and dining, pleasant staff but bathroom fan did not work and could hear road traffic at night
Stayed 1 night in Aug 2024

10/10 Excellent

Ginnie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in May 2024

6/10 Okay

Joey

Liked: Staff & service
My original room had been smoked in, smell awfully of room spray and stale smoke - the front desk was apologetic and quickly moved us to another room. Their service was great. The room itself is a little tired - comfy bed but the auxiliary furniture is beat up and the sofa in the room was horrible. Additionally the windows need to be replaced - my room faced the road and was very noisy. I was sure the window was open and went to close it but it was closed an latched but just in need of a new seal. Breakfast was good. Staff was lovely.
Stayed 3 nights in Aug 2024