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Sheraton Samui Resort

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Samui Resort

2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • 24/7 front desk
  • Spa
  • Pool
The price is AU$410
includes taxes & fees
17 Jan - 18 Jan 2025

Explore the area

Map
86 Moo 3 Chaweng Noi Beach, Bophut, Koh Samui, Surat Thani, 84140
  • Chaweng Noi Beach
    3 min walk
  • Bangkok Hospital Samui
    17 min walk
  • Sunshine Beach
    2 min walk
  • Samui Intl. Airport (USM)
    20 min drive

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 55 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Superior Room, King)

Room, 1 King Bed, Non Smoking, Balcony (Superior Room, King)

Room, 1 King Bed, Non Smoking, Balcony (Superior Room, King)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 43 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Balcony (Superior Room, Twin)

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Non Smoking, Balcony (Superior Room, Twin)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 King Bed, Non Smoking

Family Room, 1 King Bed, Non Smoking

Family Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Terrace (Deluxe Terrace, King)

View from room

Room, 1 King Bed, Non Smoking, Terrace (Deluxe Terrace, King)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Balcony (Deluxe, Twin)

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Non Smoking, Balcony (Deluxe, Twin)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 77 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Terrace (Deluxe Terrace, Twin)

View from room

Room, 2 Single Beds, Non Smoking, Terrace (Deluxe Terrace, Twin)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Family Suite)

42-inch LCD TV with satellite channels, TV

Suite, 2 Bedrooms, Non Smoking (Family Suite)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 102 sq m
  • Partial sea view
  • Sleeps 6
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Koh Samui

On private beach
Pool
Spa
Kids pool
4.7 out of 5, Exceptional, (268)
The price is AU$782
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hyatt Regency Koh Samui

About the area

Koh Samui

A luxury stay in Koh Samui awaits you at Sheraton Samui Resort. You'll be just steps from Chaweng Noi Beach and within a 30-minute stroll of Chaweng Beach. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Glow Spa can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the hot tub. The restaurant, Long Talay Restaurant, serves local and international cuisine and is open for lunch and dinner. Blue Monkey Bar is the hotel's own bar, serving drinks along with brunch and lunch. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. 1108 square feet (103 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a children's swimming pool. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Koh Samui hotel, you'll be 2.9 km (1.8 mi) from Chaweng Lake and 4 km (2.5 mi) from Silver Beach.

What's nearby

  • Chaweng Noi Beach - 3 min walk
  • Chaweng Lake - 4 min drive
  • Chaweng Beach - 5 min drive
  • Silver Beach - 7 min drive
  • Lamai Beach - 8 min drive

Getting around

  • Samui Intl. Airport (USM) - 20 min drive

Restaurants

  • ‪Jungle Club - ‬16 min walk
  • ‪The Jungle Club - ‬19 min walk
  • ‪To Be Sweet - ‬1 min walk
  • ‪Phensiri Restaurant - ‬16 min walk
  • ‪Co Co Scoop - ‬9 min walk

About this property

Sheraton Samui Resort

Luxury hotel on the beach, with 2 outdoor pools
Some rates at Sheraton Samui Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sheraton Samui Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Koh Samui hotel.

  • 141 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 1108 sq ft of conference space
  • 103 sq. m of conference space
  • Built in 1987
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
Sheraton Samui Resort offers 141 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This Koh Samui hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Glow Spa has 5 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: THB 930 for adults and THB 465 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Blue Monkey Bar
  • Coco Scoop
  • Lobby Lounge
  • Long Talay Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Playground
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,108 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • No lift
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Samui Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 2255.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 930 for adults and from THB 465 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way)
  • Rollaway bed fee: THB 2255.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and Eurocard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Imperial Samui Beach
Imperial Samui Beach Resort
Sheraton Samui Resort
Sheraton Samui

Frequently asked questions

What is the cancellation policy at Sheraton Samui Resort?

Sheraton Samui Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Samui Resort?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Sheraton Samui Resort on 17 Jan 2025 start from AU$410.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Samui Resort?

Yep, Sheraton Samui Resort has a free self car park.

Are there any beaches close to Sheraton Samui Resort?

Yep, Sheraton Samui Resort is a short 3-minute walk from Chaweng Noi Beach. Fun beach activities include yoga, volleyball and kayaking. You can also find water sports equipment.

Is there a spa on site at Sheraton Samui Resort?

Yep, Glow Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Sheraton Samui Resort have a pool?

Sheraton Samui Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Sheraton Samui Resort?

Sheraton Samui Resort features 2 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with deep soaking tubs and premium bedding.

What makes Sheraton Samui Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Samui Resort.

Is Sheraton Samui Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Samui Resort is a hit with families.

Are there hot tubs in the rooms at Sheraton Samui Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Samui Resort serve breakfast?

Yeah, buffet brekkie is served daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Samui Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sheraton Samui Resort?

Yep, you can grab a meal at Sheraton Samui Resort's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Sheraton Samui Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Samui Resort?

No, pets and service animals are not allowed.

Sheraton Samui Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 463 reviews" "
Rating 8 - Good. 181 out of 463 reviews" "
Rating 6 - Okay. 34 out of 463 reviews" "
Rating 4 - Poor. 18 out of 463 reviews" "
Rating 2 - Terrible. 12 out of 463 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Great location. Tired hotel which needs updating. Our shower worked if you wanted a cold shower but warm hot water was not flowing enough to shower ubder
Stayed 8 nights in Sep 2024

10/10 Excellent

Fung-Nung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Sep 2024

10/10 Excellent

O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

BEN, RIVERVALE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
amazing place with great service
Stayed 2 nights in Sep 2024

10/10 Excellent

Tamar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a family of 5 vacationing. The kids had great time at the beach, be it on the kayaks or sups. The beach paid activities were great too (jet skis). 4 minute walk to 7-11, pharmacy, small restaurants and more. Water main broke once, but staff were on top of things and provided alternatives for the 4 hours there was no water, so we didn’t feel a thing. Food was good including the breakfast buffet. Staff were amazing, always happy to help and appear immediately when called.
Stayed 5 nights in Aug 2024

10/10 Excellent

Amit, Nairobi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beachfront property with excellent breakfast - not to be missed. Staff are very nice and the service was impeccable. The property is in great condition and Sheraton standards are upheld well. Beach was clean and the clear water in the ocean stretched for miles. Vegetarian food was delicious with a good variety. Kids club had activities to keep the little ones busy. Calling the buggy to move around the property can take some time and needs patience. Only recommendation is that the main swimming pool near the beach should get proper tiles because the stones used in the pool hurt the soles after several hours of swimming and those not careful can get scraped on the legs really bad due to sloping sides in the pool.
Stayed 4 nights in Aug 2024

10/10 Excellent

Marisol, Lynbrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was simply perfect for us; a family of 4, including two kids, 10yo and 9 yo. The private beach and two pools. The breakfast and the restaurant food was so fresh and delicious!!
Stayed 5 nights in Jul 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a bit old but it’s still nice .. paid for ocean view and got a view of a bamboo fence .. the rooms 200-205 are not ocean view .. I’d have paid for a nicer room in hindsight had I have known
Stayed 2 nights in Jul 2024

10/10 Excellent

Shannon, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
R with lots to choose from.
Stayed 4 nights in Jul 2024

4/10 Poor

Simon

Travelled with family
Spend your money elsewhere
Hotel needs a significant update. The general layout doesn’t work and the rooms need a significant renovation. Most of the staff are fantastic. The beach is amazing, the pools not so good, with some strange sharp pebble dash slabs around each pool, making it dangerous to get in and out of the pool. Check-in was very slow. Food was good, but spend your money elsewhere, this is the worst Marriott Bonvoy we have stopped at.
Stayed 7 nights in Jul 2024

10/10 Excellent

Shikibu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has direct access to Chaweng Noi beach which was at the time of my visit in July very empty and quiet. The beach is just paradise, but so is resort as well. Delicious food, perfect service and friendly staff. Only downside is that the neighborhood is not very central, so nothing much to do and see outside of the resort. There are some dining places and a 7-11 located along a busy road which is challenging to cross. But if you want to just relax and stay on the beach for a whole week like I did, it’s great. The resort also offers tours for outdoor activities and rents out scooters or cars as well, if you want to get out.
Stayed 6 nights in Jul 2024

8/10 Good

Grigorios

Liked: Cleanliness, staff & service, amenities
Most of the plugs in the room were not working. Also my room was overlooking the restaurant and the noise from the extraction fans were annoying . Very nice beach at the front. Small gym but nice tennis court
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Highly recommended
Outstanding. Fantastic stafd who couldnt have been more helpful. One of the best beaches on Samui with crystal clear water.
Stayed 1 night in Jun 2024

8/10 Good

Frank

Liked: Cleanliness
We loved our stay food and the property. We questioned at the beginning of our stay that th room didnt have a safe to put our valuables which was a bit of a shock all rooms must have a safe. Anyway we got a sustainable amount of money taken from our room. If we had a safe that wouldnt of happened
Stayed 7 nights in May 2024

10/10 Excellent

Florian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

6/10 Okay

SANG HEE

Liked: Staff & service
The staff and services were very nice. However, the place has been aged so it was noisy with air-conditioning. Also, the transport cost was quite expensive to go out of the hotel to town. Honestly, I will book other hotel in Ko Samui next time with the moneys.
Stayed 5 nights in Apr 2024

10/10 Excellent

ERICA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was rustic and beautiful, beach was excellent and so pretty, staff fantastic and highly accommodating. We would definitely staff here again without a second thought. 5***** Service with a smile.
Stayed 7 nights in Apr 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic grounds. Shame there weren't more activities. Staff and food were superb
Stayed 14 nights in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at this property are very respectful and helpful. Although built on a hillside, transport is immediately available via golf buggy if required. The choice at breakfast is amazing and caters for all nationalities. The areas are clean and well cared for, although our room was in need of a small amount of maintenance which cannot be avoided with continuous use. The issue we had with the room was rectified within 30 minutes of being reported. Well done to everyone at the resort, we will be returning in 2025.
Stayed 6 nights in Mar 2024

10/10 Excellent

Lindsay

Travelled with partner
The most outstanding feature was the beautiful, kind staff.
Stayed 13 nights in Mar 2024

10/10 Excellent

Neha

Stayed 3 nights in Mar 2024

10/10 Excellent

SHUJI

Stayed 3 nights in Mar 2024

4/10 Poor

John

Liked: Staff & service
Be prepared to climb to your room!
There is not mention that there rooms on the higher floors have no elevator. There's a lot of climbing in this property.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Offbeat path, quiet, great breakfast, nice pool, and clean beach.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so wonderful, from front desk, restaurants, pool staff. They're so polite, helpful, provide great customer service! This made our stay at the hotel memorable. The surrounding is well kept and very nice. The room/bathroom are very spacious but an upgrade of the furniture to Sheraton Standard would be nice. The food in the restaurant are great. Longtay restaurant has authentic Thai dishes. We love the Blue Monkey Bar. Overall we had a very nice stay at Sheraton
Stayed 8 nights in Jan 2024