Centara Villas Samui

4.0 star property
Hotel with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Centara Villas Samui

3 outdoor pools, pool umbrellas, pool loungers
Front of property
Minibar, in-room safe, desk, soundproofing
Daily buffet breakfast (THB 600 per person)
Shower, free toiletries, hair dryer, dressing gowns

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • On private beach
    On private beach
  • Breakfast available
    Breakfast available
  • Room service
    Room service
The price is AU$105
includes taxes & fees
6 Nov - 7 Nov

Explore the area

Map
111 Moo 2, Maret, Natien Beach, Koh Samui, Surat Thani, 84310
  • Samui Butterfly Garden
    1 min walk
  • Samui Aquarium
    13 min walk
  • Hua Thanon Beach
    6 min drive
  • Ko Samui (USM)
    44 min drive

Room options

Deluxe Room, 1 Single Bed (Spa)

Highlights

Balcony
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Ceiling fan
  • 52 sq m
  • Sleeps 3
  • 1 Single Bed

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Spa)

Highlights

Balcony
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Ceiling fan
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Private Pool (Premium Deluxe)

Highlights

Balcony
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
TV
Ceiling fan
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Single Bed, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 1 Single Bed

Deluxe Room, 1 Single Bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

Deluxe Room, 1 Single Bed, Private Pool

Highlights

Balcony
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
TV
Ceiling fan
  • 60 sq m
  • Sleeps 3
  • 1 Single Bed

Deluxe Room, 1 King Bed, Private Pool

Highlights

Balcony
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
TV
Ceiling fan
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Spa Villa (2Ad)

  • Sleeps 2

Double/Twin Deluxe Villa (2Ad)

  • Sleeps 2

Deluxe Spa Villa (2Ad+1Ch)

  • Sleeps 3

Deluxe Villa 2Ad+1Ch

  • Sleeps 3

Single Garden Villa

  • Sleeps 1

Deluxe Spa Villa (1Ad)

  • Sleeps 1

Garden Villa (2Ad)

  • Sleeps 2

Single Deluxe Villa (Max. 1Pax)

  • Sleeps 1

Deluxe Spa Villa (3Ad)

  • Sleeps 3

Deluxe Villa 3Ad

  • Sleeps 3

Similar properties

About the area

Koh Samui

A family-friendly stay in Koh Samui awaits you at Centara Villas Samui. Within steps you'll find Samui Butterfly Garden and Samui Aquarium within a 15-minute stroll. Highlights at this beachfront hotel include 3 outdoor swimming pools, a full-service spa and a private beach. .A day of pampering at Spa Cenvaree can include hot stone massages, Thai massages, body wraps and body scrubs along with access to the hot tub. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the gym, steam room, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 4-property class Koh Samui hotel include Lamai Beach and Nathon Pier.

What's nearby

  • Samui Butterfly Garden - 1 min walk
  • Samui Aquarium - 13 min walk
  • Hua Thanon Beach - 6 min drive
  • Hin Ta and Hin Yai - 12 min drive
  • Lamai Beach - 12 min drive

Getting around

  • Ko Samui (USM) - 44 min drive

Restaurants

  • ‪คาเฟ่เคโอบี Homegrown X Café K.O.B - ‬4 min drive
  • ‪Toh Chuan Chim - ‬3 min drive
  • ‪ข้าวมันไก่ไหหลำ - ‬4 min drive
  • ‪Cafe' Amazon - ‬5 min drive
  • ‪Gastro Lae Lay & Amazon Cafe Guan Yu - ‬4 min drive

About this property

Centara Villas Samui

Hotel with private beach and full-service spa
Step outside to unwind on the sandy beach. At Centara Villas Samui, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar, a swim-up bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a children's pool, a steam room and a fitness centre. Self parking is free.

This 4-star Koh Samui hotel is smoke free.

  • 102 guestrooms or units
  • Built in 1999
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Dining venue
  • Swim-up bar
Centara Villas Samui offers 102 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Premium satellite televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Spa Cenvaree has 6 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), Dutch, English, French, German, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Spa tub
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1999
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Centara Villas Samui

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1412.4 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 600 for adults and from THB 300 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 1412.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Centara Samui
Centara Samui Villas
Centara Villas
Centara Villas Hotel
Centara Villas Hotel Samui
Centara Villas Samui
Samui Centara
Samui Centara Villas
Villas Samui
Centara Villas Samui Hotel
Centara Villas Samui Resort
Centara Villas Resort

Frequently asked questions

What is the cancellation policy at Centara Villas Samui?

Centara Villas Samui offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Centara Villas Samui?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Centara Villas Samui on 6 Nov 2024 start from AU$104.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Centara Villas Samui?

Yep, Centara Villas Samui has a free self car park.

Are there any beaches close to Centara Villas Samui?

The closest beach to Centara Villas Samui is Lamai Beach (6.9 km).

Is there a spa on site at Centara Villas Samui?

Yep, Spa Cenvaree is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as hot stone massages.

Does Centara Villas Samui have a pool?

Centara Villas Samui has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Centara Villas Samui?

Centara Villas Samui features a private beach, 3 outdoor pools and a full-service spa.

What makes Centara Villas Samui a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Centara Villas Samui.

Is Centara Villas Samui family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Centara Villas Samui is a hit with families.

Does Centara Villas Samui serve breakfast?

You bet, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Centara Villas Samui?

No, but there's an airport shuttle that runs from 6:00 AM - 11:00 PM on request for a fee.

Is there a bar or restaurant at Centara Villas Samui?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Centara Villas Samui?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Centara Villas Samui?

No, pets and service animals are not allowed.

Centara Villas Samui Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 113 out of 257 reviews" "
Rating 8 - Good. 101 out of 257 reviews" "
Rating 6 - Okay. 29 out of 257 reviews" "
Rating 4 - Poor. 11 out of 257 reviews" "
Rating 2 - Terrible. 3 out of 257 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and Fantastic staff, very nice quite area which is what we after, Wasn't as happy with the beach, didn't realise that there was so many sharp rocks the water, we thought it was all sand but its not, you need to wear beach shoes at all times, Also there was some renovation work being carried out for the whole 2 weeks which we wasn't aware of, they were renewing the tiles on all the roof's in the Pool/Beach area so when you were trying to relax they were cutting the tiles and using a nail gun all the time which was quite annoying! I know they need to do renovation at some point but we wish we had known about it before we went
Stayed 14 nights in Jul 2024

10/10 Excellent

Keith

Beautiful place & outstanding room with private pool. Food was good with great beach area. Would recommend highly.
Stayed 6 nights in Jan 2024

8/10 Good

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at very good value for money. The staff are the best part about this hotel, very friendly, attentive, helpful and fun to talk too. Food was surprisingly good and excellent value for money. Hotel provides free water-sports equipment. The only things that let this hotel down are the location which isn't really near anywhere, but the hotel does have a shuttle service and the beach is disappointing. The sea is extremely shallow and has a large reef of dead coral not far out which doesn't make for the best view and very still water. Some aspects of the villas could do with some renovation such as sockets and electrical switches. AC can be quite noisy. Good place to stay for a few nights if you just want to do some relaxing around the pool and beach. If you want to be close to other places or within walking distance to shops etc, this is not the place.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mark Jeffrey, Ledbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and quiet, with really friendly, helpful staff. Be aware there are lots of steps and very little by way of stores / restaurants within the immediate vicinity.
Stayed 14 nights in May 2024

10/10 Excellent

Dorovski

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area
Stayed 6 nights in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional
Stayed 4 nights in Apr 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning beach front location: 3 lovely pools and good breakfast buffet.
Stayed 1 night in Mar 2024

4/10 Poor

Mark

Disliked: Staff & service, property conditions & facilities, room comfort
Would I stay there again NO !!
Hotel in remote place so need transport or rely on hotel shuttles. Staff friendly and quite a few new young staff. Due to it being on side of cliff steps need to be taken no matter where you want to go. Prices for food and drink expensive considering they also add 10% service charge then 7% tax on top, even the free drinks in happy hour. Food in restaurant overpriced and not very good quality for price. (Ate there 3 times in 28 days) went to the beach bar 5 mins along beach. Sun loungers in poor condition and only a few around upper pools (4 to 6) rooms need upgrading, had them out 3 times to get aircon working properly and had to buy own hairdryer after requesting the one in room be changed twice and nothing. Seems that they use any chance to charge extra for shuttles when less than 4 people but dont reduce cost when full, Policy doesnt make sense. Lovely views let down by facilities.
Stayed 14 nights in Jan 2024

8/10 Good

Katerina

Liked: Cleanliness, property conditions & facilities, room comfort
Staircasion in the middle of a jungle
Staircation in a middle of a jungle. Very quiet and secluded spot. There are not too many options of eating outside of the resort. The pool had no lounge chairs.
Stayed 6 nights in Feb 2024

6/10 Okay

Mark

Disliked: Property conditions & facilities, room comfort
Needs some money spent on it.
Upon arrival at Centara Villas, where we had booked for 28 nights plus a further room for 14 nights, we were shown to our villa, the villa was small, smelt of damp and hardly any storage for our 3 suitcases as we were on a 2 month trip. We were eventually given an upgraded room but for an extra 500baht per night. The new villa was slightly bigger but during our stay we had to have the noisy air con unit looked at 3 times. Requested a new hairdryer which was useless twice and despite being told it would be never was and my wife went out a purchased her own. The sunbeds were old and either rusty or the plastic ones would leave white bits all over you and the covers were worn and sagging. We ate at the overpriced restaurant 3 times in the first week and due to the poor quality of the food ate at the beach bar nearby or elsewhere every other night. Drinks were expensive compared to elsewhere and happy hour buy one get one free, you had to pay the service charge and tax on the free drink, so it wasnt free at all. Never came across this at the other hotel or bars we visited. The hotel is slightly isolated and unless you have your own transport the use of there shuttle service was needed or taxi service at an extra cost which would increase if there were less than 4 booked on it. The whole grounds were on side of hill so numerous steps encountered to get around. Staff friendly but appeared under staffed, hotel needs money spent on it as facilities in poor state. Recommended NO.
Stayed 28 nights in Jan 2024

10/10 Excellent

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location. Peace and quiet, attentive staff especially Puki and Mam in the restaurant. Plenty of choice on the breakfast buffet and the lunch and Evening menus. Can highly recommend.
Stayed 7 nights in Jan 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a pool suite villa, and overall, we were pleased. Pool was fairly well maintained, though the rainy days brought a lot of leaves in bits into the pool (we easily scooped them out). The real issue is just...the stairs. My husband recently had a knee injury and there was just no getting around the stairs on the property. It was about 150 to the pool, restaurant, etc and no way to get around it by golf cart or anything. We did have a lovely time at the spa for a couples massage. And the food was generally good and plentiful. We ordered room service to avoid the long journey up and down. BTW -- it's pretty far from things -- there's nothing walkable nearby. But the staff couldn't have been nicer, super helpful to the best of their abilities.
Stayed 3 nights in Jul 2023

10/10 Excellent

Alan

Stayed 3 nights in Jun 2022

4/10 Poor

Richard, Hope Island

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms were good but facilities run down and pools old. Beach had stray dogs and a cheap looking buffet set up. Pool chairs often dirty and ashtrays full. Not nice. Need to reasonably fit to get around as its a journey via steps and paths everywhere. Car park is far from your room. Overall ok but wouldn’t stay there again.
Stayed 2 nights in Apr 2022

8/10 Good

Judith A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wished we had more time there
We stayed for one night and we had an ocean view king villa which we loved. We wished we could have stayed longer. The restaurant meal was tasty
Stayed 12 nights in Mar 2020

10/10 Excellent

Rodrigo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centara Villa Wedding
Our rooms were amazing from the minute we entered them. We had a wedding that weekend and from the moment we arrived, they made it quite enjoyable. Will book again with them.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the fact that there are too many stairs and you would have to walk up and down. Cannot take older mums and dads. They need to figure out small motor bike carts to ferry people and luggage up and down.
Stayed 4 nights in Dec 2019

10/10 Excellent

Samantha, Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and in a lovely, quiet location. All of the staff were so friendly and attentive. We really could not have had a better stay - thank you.
Stayed 9 nights in Dec 2019

8/10 Good

EH

Travelled with group
Liked: Cleanliness, amenities
Great views, lovely beach however remote location with the nearest shop not even in walking distance. Lots of steps to your room so can be tiring depending on your room location. We stayed for 3 days and unfortunately our towels were. It changed at all. If you leave a ‘green day’ sign on the door you should get a £ voucher which we never received and when we asked reception why not they said the sign was not displayed even though every time it was put back in our room on the table. We went to the bar for a beer and was still charged a 10% service charge plus tax.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel staff were very friendly. The spa was great. It was a nice facility and their services great. This is not a location for people with bad knees or who get short of breath quickly. There are a lot of stairs and the resort can be very confusing to get around. The hotel needs to improve on their signage and provide guests with a map. The restaurant was very disappointing. The same menu was used for lunch, dinner and the bar. It would have been nice if they had more variety and the quality of the prepared dishes was very poor. The squid and scallops were over cooked and rubbery. The pizza dough was terrible. The buffets were so so. They also need to do something about all of the flies. Yes, it’s normal to have flies in outdoor seating areas, but there would be 20-30 flies sitting on tables that had no food, let alone the constant swarming around those eating. And if there were that many flies where we ate, what did the kitchen look like? Therefore, the restaurant is the biggest area needing attention, and because the hotel is remotely located, there aren’t easy alternatives near by. Warning on the beaches in Ko Samui... the summer is low tide during the day, and this hotel has a very rocky beach front during low tide. There are only two tides a day here. During the winter months, it’s high tide, which is fine at this hotel as they have an extensive beach. Pools were nice with only the main pool staying consistently crowded. Overall nice with room for some improvement.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful. The staff are amazing and if you are looking for quiet, out of the hustle and bustle - this resort is for you. Everything is at your fingertips and if you want to go into town it is a short trip away. You must love stairs! BUT they keep you fit at least!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good and the staff were out standing The food was great and the entertainment was also good. Best of all was it was the most restfull holiday..
Stayed 10 nights in Jun 2019