The Fair House Beach Resort & Hotel

3.5 star property
Hotel on the beach, with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Fair House Beach Resort & Hotel

Private beach, beach umbrellas
Exterior
Superior Bungalow
Restaurant
Reception hall

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • On private beach
    On private beach
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
124-124/1-2 Moo 3, Bo Put, Koh Samui, Surat Thani, 84320
  • Bangkok Hospital Samui
    10 min walk
  • Chaweng Night Market
    11 min walk
  • Chaweng Noi Beach
    12 min walk
  • Ko Samui (USM)
    15 min drive

Room options

Superior Bungalow

Highlights

Balcony
Garden
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Superior Room

Highlights

Balcony
Garden
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 38 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Grand Deluxe Bungalow

Highlights

Balcony
Garden
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

Premier Room

Highlights

Balcony
Garden
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Room (Grand Deluxe)

Highlights

Balcony
Garden
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 41 sq m
  • Sleeps 3
  • 1 Double Bed

Family Suite

Highlights

Balcony
Garden
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 40 sq m
  • Hill view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Deluxe Bungalow

Highlights

Balcony
Garden
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

Family Suite

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Grand Deluxe Bungalow

  • Sleeps 2
  • 1 King Bed

Premier Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Deluxe Bungalow

  • Sleeps 2
  • 1 Queen Bed

Grand Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

Superior Bungalow

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Koh Samui

At The Fair House Beach Resort & Hotel you'll be within a 20-minute stroll of popular places like Chaweng Beach and Chaweng Noi Beach. Highlights at this beachfront hotel include 2 outdoor swimming pools, a private beach and a restaurant. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the free kids' club, gym, kids' swimming pool and free pool cabanas. Added amenities include free Wi-Fi in public areas, massage/treatment rooms and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Koh Samui hotel include Fisherman's Village Plaza and Lamai Beach.

What's nearby

  • Chaweng Noi Beach - 12 min walk
  • Chaweng Beach - 20 min walk
  • Chaweng Walking Street - 2 min drive
  • Silver Beach - 8 min drive
  • Lamai Beach - 8 min drive

Getting around

  • Ko Samui (USM) - 20 min drive

Restaurants

  • ‪Phensiri Restaurant - ‬9 min walk
  • ‪ครัวร่มมุด Thai Food - ‬9 min walk
  • ‪CoCoSpice - ‬6 min walk
  • ‪Blue Monkey Bar - ‬10 min walk
  • ‪La Lanterna - ‬6 min walk

About this property

The Fair House Beach Resort & Hotel

Hotel on the beach, with 2 outdoor swimming pools
Simply step outside to unwind on the hotel's beach. Cool off in one of the 2 outdoor swimming pools at The Fair House Beach Resort & Hotel, and enjoy amenities such as a complimentary children's club and a children's pool.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a fitness centre and a garden. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Koh Samui hotel is smoke free.

  • 172 guestrooms or units
  • 4 levels
  • 3 buildings
  • Kid's club (free)
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Fair House Beach Resort & Hotel offers 172 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Rooms open to balconies. Each accommodation is individually furnished. Satellite televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 550 to 1,500 for adults and THB 275 to 900 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool umbrellas

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • 3 buildings
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fireplace
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 20

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Fair House Beach Resort & Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 550 to 1500 for adults and THB 275 to 900 for children
  • Airport shuttle fee: THB 600 per vehicle (return)
  • Airport shuttle fee per child: THB 200 (one-way), (from 4 to 11 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 0845541000125

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Fair Beach
Fair House
Fair House Beach
Fair House Beach Resort & Hotel
Fair House Resort & Hotel
Fair House Beach Resort Hotel Koh Samui
Fair House Beach Resort Hotel
Fair House Beach Koh Samui
The Fair House Beach Resort Hotel

Frequently asked questions

What is the cancellation policy at The Fair House Beach Resort & Hotel?

The Fair House Beach Resort & Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Fair House Beach Resort & Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at The Fair House Beach Resort & Hotel on 3 Dec 2024 start from AU$89.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Fair House Beach Resort & Hotel?

Yep, The Fair House Beach Resort & Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to The Fair House Beach Resort & Hotel?

Yep, The Fair House Beach Resort & Hotel is a short 20-minute walk from Chaweng Beach.

Does The Fair House Beach Resort & Hotel have a pool?

The Fair House Beach Resort & Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at The Fair House Beach Resort & Hotel?

The Fair House Beach Resort & Hotel features a private beach, 2 outdoor pools and free pool cabanas. All guestrooms come with fireplaces and private yards.

What makes The Fair House Beach Resort & Hotel a romantic place to stay?

A private beach and a lounge bar, as well as fireplaces and private balconies in the guestrooms, help set the scene for a romantic weekend at The Fair House Beach Resort & Hotel.

Is The Fair House Beach Resort & Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Fair House Beach Resort & Hotel is a hit with families.

Does The Fair House Beach Resort & Hotel serve breakfast?

Yep, buffet brekkie is on offer daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at The Fair House Beach Resort & Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Fair House Beach Resort & Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Fair House Beach Resort & Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Fair House Beach Resort & Hotel?

No, pets and service animals are not allowed.

The Fair House Beach Resort & Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 193 reviews" "
Rating 8 - Good. 84 out of 193 reviews" "
Rating 6 - Okay. 30 out of 193 reviews" "
Rating 4 - Poor. 16 out of 193 reviews" "
Rating 2 - Terrible. 3 out of 193 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Masato

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

8/10 Good

Mya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were amazing, a special thanks to Kim and Bee for always attending to our needs. Great location and loved happy hours!
Stayed 7 nights in Jul 2024

10/10 Excellent

Kathleen Marie

Stayed 4 nights in May 2024

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort with most staff being very polite and helpful. Only negative was that the service can often be very slow around the pool bar and some pool bar staff were lacking the welcoming Thailand smile. Otherwise, a very enjoyable stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Dina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay here. The room was big and airy, the bathroom modern, bed comfortable and room kept clean by housekeeping. We loved the beach, it’s cleanliness, size and the clear, calm water in which we swam every day. The buffet was nice, the coffee there was excellent. The hotel was near restaurants outside the property whete we could go for non-touristy food. The property was not blasting music all day and we were able to be on a part of the beach where we didn’t hear the bar music. At night there was audible music from our balcony ( the balcony was great) but they turned it off at a decent hour. The staff were super fast with the cart to take us to the beach or reception area (we were up on a hill with a fantastic view worth having to use a cart) All in all a wonderful stay. Would go there again. Very relaxing.
Stayed 4 nights in Jun 2023

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great tropical island experience! Staff was so friendly I was sad to leave. Clean spacious rooms, and perfect beach access.
Stayed 6 nights in Apr 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was spotless. Very clean !!
Stayed 6 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beach and friendly staff. We really enjoyed the experience. Also location was convient with list of options for dinning out
Stayed 13 nights in Jan 2020

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay!
The experience of Fair house was amazing. When we were booking the hotel we were not sure due to the star rating of the resort. I feel the resort is great value for money. Its right on the beach, we were accommodated in a family room facing the pool and the beach was hardly 2 mins walk from our room. The hotel even has a beach massage service where you can relax. The food at the restaurant was also of good quality and delicious. The breakfast was 5 star there was almost everything you need and the staff was very helpful asking us to bring anything if there is anything missing or if there is any special request. The only downside was the wifi and language issues where some of the staff members are not able to understand the requirement.
Stayed 3 nights in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than fair
Amazing place and great staff
Stayed 2 nights in Jan 2019

8/10 Good

Gavin

Liked: Cleanliness, staff & service, room comfort
Pleasant stay at Fair House Beach Resort & Hotel
We really enjoyed our time at this hotel. For just a 3 star hotel, the breakfast was excellent, the pool area and grounds where very well kept and pleasant. The room size was pleasantly surprising. The service in general was a very pleasing one and we loved the location - walking distance to shops and restaurants.
Stayed 5 nights in Jun 2018

8/10 Good

Caroline

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good value for the money but check rooms
The area was great, quiet and nice. Very beautiful beach and nature, and some great restaurants just around the corner. The service was outstanding, staff was always friendly and helpful. The rooms are very typical Thailand which is a nice experience too. On the other hand, even if the room and balcony was amazing we had some troubles with ants. We asked to change our room which was no problem but unfortunately still had a lot of ants in the new room. Another downside to the resort was perhaps the restaurant which looked nice but the food was not that great, advice all visitors to go to other restaurants nearby or just take a taxi to Chaweng for dinner. The breakfast though was great, what you can expect. Finally, the athmosphere at the resort was super nice and the venue was beautiful with a lot of green and plants. Gym was good! Overall good value for the money.

8/10 Good

Pramuna Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Friendly Staff & Efficient Service
Overall stay was good. Staff were friendly. Very warm welcome. The location is very good. We really had a great stay. We just wanted to checkout a bit late beacause our flight was at 3.20pm. And just for 1 hr we dint want to walk here and there as we had our 3 year kid with us but we werre told that there is another guest coming in the same room. That was little thing. But overall its teally a good experience. We would definitely come back whenever we visit Koh Samui. Thank you Fairhouse team for making our stay very memorable.
Stayed 3 nights in Mar 2018

6/10 Okay

Amelia

Liked: Cleanliness, property conditions & facilities, room comfort
Our stay was fine. The hotel was clean. The service was not great. Location was perfect. Whether it was the time of year but not a great swimming beach. The staff did their best to make sure we were happy.
Stayed 4 nights in Dec 2017

4/10 Poor

dana, oregon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 star hotel not a 3 star
Had high hopes for this hotel given its rating and the room location next to the beach. First our room was old and dated. The hotel staff did not understand English very well. Compared to other hotels we stayed at the last month it was a real problem. Lots of mosquitos. In spite of lathering on repellant my wife and I got multiple bites. The pool area was not relaxing due being overrun with lots of kids being kids. It’s a long walk uphill to get to the road. All the upper rooms have a lot of stairs all without any hand railing. The food was unappealing with the breakfast buffet boring and uninspired. The exercise facility is up a steep hill and a lot of stairs. Our least enjoyable of the 6 hotels we’ve stayed at so far.
Stayed 6 nights in Dec 2017

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Beach in Ko Samui
Best beach in all of Ko Samui. The sand is great, the view is nice and the water is clear.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value in Samui
The hotel is on the best beach in Ko Samui. It also had the best service on the island.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the beach. Good breakfast, nice rooms
Our family room was in the main building (there are several buildings) which is a a steep hill. Hard walk up from the beach or from the lobby. However, there are golf karts you can order, and they will save you the walk. Once you are in the main building, there is no elevator, and there are stairs, and depending on which floor you are (4 stories), it can be a challenge. Not for elderly people or people who cannot climb... It's not a bad hotel - just make sure you are in a room nearest to the beach or not in a high floor. Other features : room is clean and comfortable, staff are very nice and polite, food is good, beach bar makes great drinks, and the beach is fantastic, private white sand, and have lots of sunbeds.

4/10 Poor

rob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management need to review
Nice beach relax, if you can navigate the constant irritations of the poor staff and service. Watch out for the motorbike hire which is £25 versus £5 next door (Thai business acumen!)

6/10 Okay

Harish, Bombay

Liked: Cleanliness, property conditions & facilities, room comfort
Its a Good secluded resort close to Chaweng
Booked a superior room through Expedia and was finally guided to a terrible location of a room on the third floor( no lift) (I have a three year old)extreme corner with a balcony overlooking someone else's..What!!!! The hotel staff mentioned all the other 40 + rooms were sold out..so I was given that one..After some argument..I had to pay an additional 3000+ baht to move to a premium room building on the first floor..The room had a huge balcony without any chairs and table, and ON requesting was placed..I would advice all people booking to be sure to book on the ground or first floor of the Superior or Premuim Buildings and make it very clear with the staff before finalising your booking.. I hope the staff become more professional and and pass on more transparent information.. Else, great location, great massages, private beach, average restaurant food, good maintenance staff

10/10 Excellent

Kelsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Beach Resort
A very comfortable, quiet, and peaceful resort to stay in for our time on Koh Samui. We arranged for transportation when booking activities like Scuba, Cooking Class, and taxis were nearby to catch rides to markets and shopping places.

8/10 Good

Alicia, Seattle

Liked: Cleanliness, property conditions & facilities, room comfort
Best swimming beach!
The hotel property is very beautiful and large. The room was huge. A nice king size bed. The room and bathroom felt a little dark, but other than that no complaints about the room. Nothing fancy but comfortable. We loved the breakfast and you can eat with a view of the beach. Got mani-pedi at the massage hut by the beach. Our absolute favorite part was the beach itself. One of my favorite beaches I've been to for swimming and enjoying the water. The sand is so soft and the water is so clear and calm. There are no rocks or sea creatures just white, soft sand. We could have stayed in that water all day. Would go back here just for the beach!
Beach right in front of the hotel

8/10 Good

Steve, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Comfortable 3 star on a great beach
This resort is a bit of a surprise. It is set well back from the road so is quiet, although a longer walk if you don't use the transfer buggy. The rooms are a little older, but neat and clean- but who wants to spend much time in the room on this beach! (and in Koh Samui)? The staff are attentive and quick to solve any problems. This is a 3 star hotel not pretending to anything else. Well done.

6/10 Okay

Davva, Scotland

Disliked: Cleanliness
Nice beach.
This was the 6th time to fairhouse, last time was 2012'A lot of the staff have changed, seem to be a lot of young inexperienced staff now.the housekeeping in the rooms was not what it used to be a quick bed change and sweep out was about it,towels were not changed some days and we had the same beach towels for 3 days, if you called reception they said someone would be there right away but no one came, you had to go look for someone.the room we were in, a grand deluxe, the bathroom tiles were filthy all round,we have never seen this in the past years, the rooms need upgrading.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok but wouldn't reccomend
The phones weren't working through the hotel and it was a decent walk from reception to the room and to the pool and lots of steps up. It rained for a few days so if we wanted room service or talk to reception we could only walk in the rain Bars Taff not awesome and cocktails were a waste of money. Gym was closed up and lights off and there were renovations around d the gym and second pool making it not pleasant to use. None of this was made clear to use until we had checked in