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Grand Hyatt Kuala Lumpur

5.0 star property
Luxury Kuala Lumpur hotel connected to the convention centre, steps from Kuala Lumpur Convention Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Kuala Lumpur

Lobby
Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, free pool cabanas, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Point of interest

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Room service
    Room service
The price is AU$274
includes taxes & fees
19 Dec - 20 Dec

Explore the area

Map
12 Jalan Pinang, Kuala Lumpur, 50450
  • Kuala Lumpur Convention Centre
    2 min walk
  • Aquaria KLCC
    3 min walk
  • Suria KLCC Shopping Centre
    5 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    47 min drive

Room options

View all photos for Grand, Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 152 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Diplomat)

Suite (Diplomat)

Suite (Diplomat)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 242 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Twin Room (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room (Tower View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Tower View)

View from room

Club Room, 1 King Bed (Tower View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Deluxe Room, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Tower View)

Grand Suite (Tower View)

Grand Suite (Tower View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 105 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand, Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Tower View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Tower View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

View from room

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds (Tower View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (BARBIE® )

Room (BARBIE® )

Room (BARBIE® )

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (BARBIE® )

Suite (BARBIE® )

Suite (BARBIE® )

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Similar properties

Room
Mandarin Oriental, Kuala Lumpur
Pool
Hot tub
Spa
Kids pool
4.7 out of 5, Exceptional, (1001)
The price is AU$678
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Mandarin Oriental, Kuala Lumpur

About the area

Kuala Lumpur

Grand Hyatt Kuala Lumpur puts you in the heart of Kuala Lumpur, connected to the convention centre and within a 20-minute stroll of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, aromatherapy and reflexology along with access to the sauna and hot tub. The restaurant, JP teres, serves Malaysian cuisine and is open for breakfast, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, 24-hour gym, sauna and kids' swimming pool. 45370 square feet (4215 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 5-property class Kuala Lumpur City Centre hotel include Petronas Twin Towers and Kuala Lumpur Tower.

What's nearby

  • Kuala Lumpur Convention Centre - 2 min walk - 0.3 km
  • KLCC Park - 7 min walk - 0.6 km
  • Pavilion Kuala Lumpur - 8 min walk - 0.7 km
  • Petronas Twin Towers - 8 min walk - 0.7 km
  • Kuala Lumpur Tower - 19 min walk - 1.6 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Kuala Lumpur Convention Centre - ‬3 min walk
  • ‪Impiana KLCC Hotel Spa - ‬2 min walk
  • ‪JP Teres - ‬1 min walk
  • ‪Thirty8 - ‬2 min walk
  • ‪Bavarian Bierhaus - ‬3 min walk

About this property

Grand Hyatt Kuala Lumpur

Luxury Kuala Lumpur hotel connected to the convention centre, steps from Kuala Lumpur Convention Centre
Grand Hyatt Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 13 meeting rooms, and limo/town car service. Event space at this hotel measures 45370 square feet (4215 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and multilingual staff are also featured at the luxury Grand Hyatt Kuala Lumpur. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 1 building
  • 411 guestrooms or units
  • 39 levels
  • 3 dining venues
  • 2 bars or lounges
  • 45370 sq ft of conference space
  • 4215 sq. m of conference space
  • Built in 2012
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Grand Hyatt Kuala Lumpur offers 411 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (MYR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MYR 115 for adults and MYR 58 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JP teres
  • Poolhouse
  • THIRTY8

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 45,370 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 115 for adults and from MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Grand Hyatt Kuala Lumpur?

Grand Hyatt Kuala Lumpur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Kuala Lumpur?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Kuala Lumpur on 19 Dec 2024 start from AU$273.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Kuala Lumpur?

Yep, Grand Hyatt Kuala Lumpur has a free self car park. Additionally there is valet parking for MYR 25 per day.

Is there a spa on site at Grand Hyatt Kuala Lumpur?

Yep, there is an onsite spa at Grand Hyatt Kuala Lumpur. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs.

Does Grand Hyatt Kuala Lumpur have a pool?

Grand Hyatt Kuala Lumpur has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Grand Hyatt Kuala Lumpur?

Grand Hyatt Kuala Lumpur features a full-service spa, an outdoor pool and free pool cabanas.

What makes Grand Hyatt Kuala Lumpur a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Grand Hyatt Kuala Lumpur.

Is Grand Hyatt Kuala Lumpur family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Grand Hyatt Kuala Lumpur is a hit with families.

Does Grand Hyatt Kuala Lumpur serve breakfast?

Yep, visitors can't get enough of the buffet brekkie here! Available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Grand Hyatt Kuala Lumpur?

No, Grand Hyatt Kuala Lumpur does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Kuala Lumpur?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Kuala Lumpur?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Kuala Lumpur?

No, pets are not allowed.

Grand Hyatt Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1002 reviews" "
Rating 8 - Good. 161 out of 1002 reviews" "
Rating 6 - Okay. 45 out of 1002 reviews" "
Rating 4 - Poor. 14 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Mustafa, Oakland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok area
Stayed 4 nights in Aug 2024

8/10 Good

Poh Kheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Keng Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

HERMANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Insu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the room view and breakfast! As well as overall experience was good. I would like to thank all the staffs at Grand Hyatt
Stayed 1 night in Aug 2024

10/10 Excellent

WING CHI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

10/10 Excellent

gary

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first view straight out of the lobby is the Petronas Tower and that sets the mood for your stay. The breakfast spread is fantastic and it’s organic. The speed and quality of service is top notch. Rooms are spacious and very well designed. Would definitely return to stay here.
Stayed 3 nights in Jul 2024

10/10 Excellent

Humza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms and easy check in, right next to KLCC Pavilion.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good times
Stayed 3 nights in Jul 2024

10/10 Excellent

Zaldy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 4 nights stay. The location is perfect since Bukit Bintang is a short 10 minutes walk. The breakfast bufett was opulent and the staff was super friendly and helpful. Nadim at the front desk was very accommodating and and very nice.
Stayed 4 nights in Jul 2024

10/10 Excellent

Josie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Perfect Kuala Lumpur location
Staff are amazing. Breakfast incredible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sayivasantharaj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed and good location. Staff are great and service is excellent. Would highly recommend. Only downside is even though I am Hyatt member they won’t give me points because I booked via Expedia. No other complaints.
Stayed 5 nights in Jul 2024

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
need improvement on service with such price
Like: - Hotel breakfast seems more organic compared with other surrounding 5 stars hotels - The breakfast area staffs are very friendly and helpful - Room service is fast and friendly Dislike: - Limited of parking space - Late luggage delivery, have to wait for about 30mins - No greeting from lobby just because I wear short pant and T-shirt, but greet when I dressed properly - Terrible house keeping service, asked for room touch-up but at the end no action being taken
Stayed 2 nights in Jul 2024

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
So good
Stayed 2 nights in Jun 2024

8/10 Good

Yuet Mui

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mun Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

Hannelore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location convenient and great staff promptly to help and assist
Stayed 2 nights in May 2024

10/10 Excellent

Janai

Stayed 3 nights in Jun 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a 5 start experience with helpful staff, epic views, fully loaded gym, pool, spa and next level dining options. The sky lobby with view of petronas towers is truly a sight to see.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Stayed 3 nights in Jun 2024