The Gardens – A St. Giles Hotel & Residences

4.5 star property
Luxury hotel connected to the convention centre in Kuala Lumpur with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Gardens – A St. Giles Hotel & Residences

Exterior
View from room
Lobby
Outdoor pool, pool loungers
Premium bedding, down duvets, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping

Explore the area

Map
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200
  • The Gardens Mall
    2 min walk
  • Mid Valley Megamall
    9 min walk
  • Kuala Lumpur Sentral
    5 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Room options

Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Dining table
LCD TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
  • 79.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
Hairdryer
  • 79.3 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Two Bedroom - Residences

Highlights

Air conditioning
Connecting rooms available
Dining table
LCD TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
  • 115.7 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed and 1 King Bed

Suite, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
Hairdryer
  • 115.7 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
Hairdryer
  • 36.4 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
Hairdryer
  • 36.4 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Private bathroom
Hairdryer
  • 36.4 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Kuala Lumpur

You'll be connected to the convention centre at The Gardens – A St. Giles Hotel & Residences, and within steps of Mid Valley Megamall and The Gardens Mall. Highlights at this luxury hotel include an outdoor swimming pool and in-room free WiFi. .Enjoy the gym and pool loungers. 6997 square feet (650 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Continental breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4.5-property class Mid Valley City hotel include Kuala Lumpur Sentral and University of Malaya.

What's nearby

  • The Gardens Mall - 2 min walk - 0.2 km
  • Mid Valley Megamall - 9 min walk - 0.8 km
  • University of Malaya - 3 min drive - 2.5 km
  • Kuala Lumpur Sentral - 5 min drive - 4.0 km
  • Berjaya Times Square - 8 min drive - 7.5 km

Getting around

  • Mid Valley - 6 min walk
  • Abdullah Hukum Station - 19 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 31 min drive

Restaurants

  • ‪Din Tai Fung - ‬5 min walk
  • ‪Antipodean - ‬5 min walk
  • ‪San Francisco Coffee - ‬1 min walk
  • ‪Fong Lye Taiwan Restaurant - ‬5 min walk
  • ‪Sushi Zanmai - ‬1 min walk

About this property

The Gardens – A St. Giles Hotel & Residences

Luxury hotel connected to the convention centre in Kuala Lumpur with a fitness centre
The Gardens – A St. Giles Hotel & Residences offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A business centre and 9 meeting rooms are available. Event space at this hotel measures 6997 square feet (650 square metres) and includes a conference centre. The luxury The Gardens – A St. Giles Hotel & Residences also features concierge services, a front desk safe, and a porter. Parking is available for a fee.
  • 647 guestrooms or units
  • 24 levels
  • 6997 sq ft of conference space
  • 650 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
The Gardens – A St. Giles Hotel & Residences offers 647 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (MYR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: MYR 29 per person
  • Couples/private dining

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (6,997 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Gardens – A St. Giles Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 116.60 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 29 per person
  • Self-parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 116.60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Gardens St. Giles Hotel Kuala Lumpur
Gardens St. Giles Hotel
Gardens St. Giles Kuala Lumpur
The Gardens – A St. Giles Hotel Residences
The Gardens – A St. Giles Hotel & Residences Hotel
The Gardens – A St. Giles Hotel & Residences Kuala Lumpur
The Gardens – A St. Giles Hotel & Residences Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at The Gardens – A St. Giles Hotel & Residences?

The Gardens – A St. Giles Hotel & Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Gardens – A St. Giles Hotel & Residences?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at The Gardens – A St. Giles Hotel & Residences on 25 Nov 2024 start from AU$139.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Gardens – A St. Giles Hotel & Residences?

Yep, The Gardens – A St. Giles Hotel & Residences has a self car park for MYR 5 per day.

Does The Gardens – A St. Giles Hotel & Residences have a pool?

The Gardens – A St. Giles Hotel & Residences has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes The Gardens – A St. Giles Hotel & Residences a romantic place to stay?

Couples dining and a champagne service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Gardens – A St. Giles Hotel & Residences.

Are there hot tubs in the rooms at The Gardens – A St. Giles Hotel & Residences?

No, but there are deep-soaking baths in the guestrooms.

Does The Gardens – A St. Giles Hotel & Residences serve breakfast?

Yep, continental brekkie is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Gardens – A St. Giles Hotel & Residences?

No, The Gardens – A St. Giles Hotel & Residences does not offer an airport shuttle service.

What time are check-in & check-out at The Gardens – A St. Giles Hotel & Residences?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Gardens – A St. Giles Hotel & Residences?

No, pets and service animals are not allowed.

The Gardens – A St. Giles Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 295 out of 639 reviews" "
Rating 8 - Good. 242 out of 639 reviews" "
Rating 6 - Okay. 57 out of 639 reviews" "
Rating 4 - Poor. 33 out of 639 reviews" "
Rating 2 - Terrible. 12 out of 639 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Evelyn

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Mili

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Aug 2024

10/10 Excellent

KARL, Wrightsville Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Aug 2024

10/10 Excellent

KARL, Wrightsville Beach

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Mili

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall ok..
Stayed 4 nights in Aug 2024

10/10 Excellent

Chee Wai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location on top of malls and near LRT
I’ve stayed here many times and it’s still about the location. The hotel is still in good condition, room is big, largely well-maintained and clean. Good deal thru Hotels.com, will continue to use this site to book if prices are competitive!
Stayed 4 nights in Aug 2024

10/10 Excellent

Shiwei Aurelia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Hovman Bock Poh, Singapore

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was waiting in line, (long queue) to check in after a long drive. Tried to go to the toilet but staff at toilet insisted to see toilet pass (which means I had to queue) or show show hotel access card or pay 5 ringgit to use. So I had to go back and queue. Never have I encountered such a strange , in convenient rule which spoilt the first experience of a stay. The property is fantastic, highly recommended for all other aspects.
Stayed 1 night in Aug 2024

10/10 Excellent

Sherry

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

10/10 Excellent

Jasmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly accommodative service support staff. Even offered to book grab for me to the airport.
Stayed 3 nights in Jul 2024

6/10 Okay

Haridas

The room allotted was smaller than the usual and required maintenance. The staff were not as welcoming as on previous stays.
Stayed 2 nights in Jul 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception
Check in was a breeze. Great service
Stayed 1 night in Jul 2024

10/10 Excellent

garson

Stayed 3 nights in Jul 2024

10/10 Excellent

garson

Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room condition is old and needs renovation/upgrading even though service is good. I booked 3 rooms as travelling with my family. TV & lighting in one of the room is not working properly. TV always hanged. We will not stay in the Gardens Hotel - not until it is renovated/upgraded as it is better to pay less and stay in the Boulevards Hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to shopping mall and a lot of choices of local foods.
Stayed 1 night in Jul 2024

10/10 Excellent

garson

Stayed 4 nights in Jul 2024

10/10 Excellent

garson

Stayed 2 nights in Jul 2024

6/10 Okay

Weng Sum

Travelled with family and small children
Disliked: Staff & service
Worse than 3 star hotel service
Stayed 2 nights in Jul 2024

10/10 Excellent

vijay shankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Russel

Stayed 5 nights in Jun 2024

10/10 Excellent

Kylie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to mall. Hotel front desk staff Nick was kind enough to allow us to extend check out time as we were having some medical issues.
Stayed 1 night in Jun 2024

10/10 Excellent

Tomitsuka

Stayed 2 nights in Jun 2024