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JW Marriott Kuala Lumpur

5.0 star property
Luxury hotel connected to a shopping centre in Kuala Lumpur with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Pub
Outdoor pool
Lobby
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Room service
    Room service

Explore the area

Map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    2 min walk
  • Lot 10 Shopping Centre
    3 min walk
  • Sungei Wang Plaza
    6 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living area

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Sofa bed
Separate bath and shower
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LCD TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
Separate bath and shower
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
Separate bath and shower
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Sofa bed
Separate bath and shower
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Sofa bed
Separate bath and shower
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Sofa bed
Separate bath and shower
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Lobby
The Ritz-Carlton, Kuala Lumpur
Pool
Spa
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1002)
The price is AU$628
for 1 night
includes taxes & fees
1 Dec - 2 Dec
The Ritz-Carlton, Kuala Lumpur

About the area

Kuala Lumpur

JW Marriott Kuala Lumpur puts you in the heart of Kuala Lumpur, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Pavilion Kuala Lumpur and Jalan Alor. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Donna can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Shanghai Restaurant, serves Chinese cuisine and is open for lunch and dinner. JW Firehouse is the hotel's own pub. Enjoy the gym, sauna and kids' swimming pool. 8913 square feet (828 square metres) of event facilities include 22 meeting rooms and a conference centre, and other business amenities include limo/town car service and coworking space. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 5-property class Kuala Lumpur City Centre hotel include Berjaya Times Square and KLCC Park.

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk
  • Berjaya Times Square - 13 min walk
  • KLCC Park - 13 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • Petronas Twin Towers - 18 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Ippudo - ‬1 min walk
  • ‪Calia - ‬1 min walk
  • ‪Dayone Dayone Noodles 小時光 銷魂麵舖 - ‬2 min walk
  • ‪Jogoya - ‬1 min walk
  • ‪Shanghai Restaurant - ‬1 min walk

About this property

JW Marriott Kuala Lumpur

Luxury hotel connected to a shopping centre in Kuala Lumpur with 4 restaurants
JW Marriott Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 22 meeting rooms, coworking spaces, and limo/town car service. Event space at this hotel measures 8913 square feet (828 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the luxury JW Marriott Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur hotel is smoke free.

  • 738 guestrooms or units
  • 29 levels
  • 4 dining venues
  • Conference rooms
  • 8913 sq ft of conference space
  • 828 sq. m of conference space
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
JW Marriott Kuala Lumpur offers 738 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 58-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JW Firehouse
  • Luk Yu Tea House
  • Shanghai Restaurant
  • Shook!
  • The Alchemy

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference centre (8,913 square foot of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 58-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 30 for children
  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at JW Marriott Kuala Lumpur?

JW Marriott Kuala Lumpur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Kuala Lumpur?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at JW Marriott Kuala Lumpur on 19 Nov 2024 start from AU$168.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Kuala Lumpur?

Yep, JW Marriott Kuala Lumpur has a self car park for MYR 10 per day.

Is there a spa on site at JW Marriott Kuala Lumpur?

Yep, Donna is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does JW Marriott Kuala Lumpur have a pool?

JW Marriott Kuala Lumpur has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at JW Marriott Kuala Lumpur?

JW Marriott Kuala Lumpur features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes JW Marriott Kuala Lumpur a romantic place to stay?

A hot tub and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at JW Marriott Kuala Lumpur.

Is JW Marriott Kuala Lumpur family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Kuala Lumpur is a hit with families.

Does JW Marriott Kuala Lumpur serve breakfast?

Yep, buffet breakfast is served daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at JW Marriott Kuala Lumpur?

No, JW Marriott Kuala Lumpur does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Kuala Lumpur?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Kuala Lumpur?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at JW Marriott Kuala Lumpur?

No, pets and service animals are not allowed.

Is there a golf course on site at JW Marriott Kuala Lumpur?

There isn't one on site, but Royal Selangor Golf Club is a short 18-minute walk away.

JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1002 reviews" "
Rating 8 - Good. 235 out of 1002 reviews" "
Rating 6 - Okay. 82 out of 1002 reviews" "
Rating 4 - Poor. 46 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Clement

Travelled with family
Disliked: Room comfort
Pillow is too soft uncomfortable, asked for firmer pillows and was told they run out of pillows
Stayed 4 nights in Aug 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for shopping
Stayed 3 nights in Aug 2024

8/10 Good

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Lifts take forever though
Stayed 6 nights in Jul 2024

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sulasni

Travelled with family
Disliked: Property conditions & facilities
Accessible to KL’s walking district (within walking distance). Furniture in the rooms are pretty old and worn out for a 5-star hotel. Staff are friendly but have difficulties coping with high volume of crowd at check-in. Had to wait more than an hour to check in into our rooms.
Stayed 2 nights in Aug 2024

8/10 Good

Jenne F

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Holiday
Nice place to stay. Close to everything. Pool too crowded with small, screaming, splashing kids playing with balls & getting in our way. Pool not a relaxing place. Bed was hard.
Stayed 5 nights in Aug 2024

8/10 Good

WAI YIN, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very nice and delicious! First time I ate cooked food as breakfast. Usually I only eat vegetable salad because the hotel food not suitable to my taste.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marvin, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. It is well maintained and the rooms are comfortable. We spotlight consider the JW Marriott next time we're in town.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael, Saipan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and dining. Nice hotel, excellent service, clean well-amenitized rooms.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kelvin, Auckland Central

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food options
Stayed 5 nights in Jul 2024

10/10 Excellent

Hassan

Stayed 3 nights in Jul 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What made my stay here different was the service. Akira (or Akari, apologies) was a very welcoming, friendly and helpful woman at reception. I was a bit stressed as my luggage from Istanbul did not arrive. Dealing with a super warm reception person helped a great deal. After learning of my ordeal, she upgraded me to a very nice room! She didnt have to do that. After checking out, Asmawi at concierge also put in an extra effort to get me a Grab which was difficult during peak traffic. Several Grab drivers opted out but Asmawi persisted until I got my Grab for KLIA express. Will definitely stay here again.
Stayed 1 night in Jul 2024

6/10 Okay

Megumi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
ショッピングや観光には便利。朝食会場に入る際、行列ができて着席まで時間がかかりサービスがよくなかった。朝食ブッフェの内容が毎日変わらず、いまいち。
Stayed 2 nights in Jul 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Thumbs Up
The staff was friendly and helpful with check in. Had requested for two connecting rooms because of the dynamics of my group staying (had booked three rooms), the staff went all out to accede to this request. Thank you.
Stayed 2 nights in Jul 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel stay experiences is wonderful. Firstly I was given early check in. Although assigned to a low floor room, the environment is quiet & calm. Secondly accessible to nearby malls & train stations is great & convenient. You can simply walk through Starhill to avoid hot weather. Lastly the staffs are friendly & helpful. Highly recommended to stay in this hotel.
Stayed 6 nights in Jul 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely, luxury hotel. Staff makes it a point to call you by name on the phone! Housekeeping was great and prompt with requests
Stayed 3 nights in Jul 2024

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lots in walking distance. It’s Marriott and they met the Marriott standards. Price was ok.
Stayed 3 nights in Apr 2024

10/10 Excellent

Chi ho

Stayed 3 nights in Jun 2024

6/10 Okay

Rebecca

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disappointment
Wifi was bad. Very slow and Tv has not much programs to watch. Upon booking, requested for connecting room. We were not given connecting rooms After much explanation, then was granted but was given very low floor. Disappointed. Pillows are too soft.
Stayed 3 nights in Jul 2024

10/10 Excellent

imran

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome love the location and room
Stayed 2 nights in Jul 2024

10/10 Excellent

Har Heng

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott has very consistent standards across their properties. I have stay in Batam, KL, Vancouver and Bintan. Always excellent service and clean property.
Stayed 2 nights in Mar 2024

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just keep it up and follow this all should wlbe going well
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Kim Heng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, good place to stay with walkable distance to lots of things. Will be back there again for sure.
Stayed 2 nights in Jul 2024

10/10 Excellent

Min-Tzu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024