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JW Marriott Kuala Lumpur

5.0 star property
Luxury hotel connected to a shopping centre in Kuala Lumpur with 4 restaurants

Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Outdoor pool
Pub
Pub
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
The current price is AU$192
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪2 min walk‬
  • Berjaya Times Square
    ‪13 min walk‬
  • Petronas Twin Towers
    ‪18 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Living area

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bath and shower
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Premium bedding
Separate bath and shower
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LCD TV
Premium bedding
Blackout curtains
Separate bath and shower
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
Separate bath and shower
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bath and shower
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
Separate bath and shower
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Premium bedding
Separate bath and shower
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Premium bedding
Separate bath and shower
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Premium bedding
Separate bath and shower
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Kuala Lumpur

JW Marriott Kuala Lumpur puts you in the heart of Kuala Lumpur, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Pavilion Kuala Lumpur and Jalan Alor. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Donna can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Shanghai Restaurant, serves Chinese cuisine and is open for lunch and dinner. JW Firehouse is the hotel's own pub. Enjoy the gym, sauna and kids' swimming pool. 8913 square feet (828 square metres) of event facilities include 22 meeting rooms and a conference centre, and other business amenities include limo/town car service and coworking space. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 5-property class Kuala Lumpur City Centre hotel include Berjaya Times Square and KLCC Park.

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk - 0.2 km
  • Berjaya Times Square - 13 min walk - 1.1 km
  • KLCC Park - 13 min walk - 1.1 km
  • Suria KLCC Shopping Centre - 15 min walk - 1.2 km
  • Petronas Twin Towers - 18 min walk - 1.5 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Ippudo - ‬1 min walk
  • ‪Calia - ‬1 min walk
  • ‪Dayone Dayone Noodles 小時光 銷魂麵舖 - ‬2 min walk
  • ‪Jogoya - ‬1 min walk
  • ‪Shanghai Restaurant - ‬1 min walk

About this property

JW Marriott Kuala Lumpur

Luxury hotel connected to a shopping centre in Kuala Lumpur with 4 restaurants
JW Marriott Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 22 meeting rooms, coworking spaces, and limo/town car service. Event space at this hotel measures 8913 square feet (828 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the luxury JW Marriott Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur hotel is smoke free.

  • 738 guestrooms or units
  • 29 levels
  • 4 dining venues
  • Conference rooms
  • 8913 sq ft of conference space
  • 828 sq. m of conference space
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
JW Marriott Kuala Lumpur offers 738 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 58-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Japanese, Malay

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JW Firehouse
  • Luk Yu Tea House
  • Shanghai Restaurant
  • Shook!
  • The Alchemy

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference centre (8,913 square foot of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 58-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 30 for children
  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at JW Marriott Kuala Lumpur?

JW Marriott Kuala Lumpur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Kuala Lumpur?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at JW Marriott Kuala Lumpur on 27 Apr 2025 start from AU$192.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Kuala Lumpur?

Yep, JW Marriott Kuala Lumpur has a self car park for MYR 10 per day.

Is there a spa on site at JW Marriott Kuala Lumpur?

Yep, Donna is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does JW Marriott Kuala Lumpur have a pool?

JW Marriott Kuala Lumpur has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at JW Marriott Kuala Lumpur?

JW Marriott Kuala Lumpur features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes JW Marriott Kuala Lumpur a romantic place to stay?

A hot tub and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at JW Marriott Kuala Lumpur.

Is JW Marriott Kuala Lumpur family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Kuala Lumpur is a hit with families.

Does JW Marriott Kuala Lumpur serve breakfast?

Yep, buffet breakfast is served daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at JW Marriott Kuala Lumpur?

No, JW Marriott Kuala Lumpur does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Kuala Lumpur?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Kuala Lumpur?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at JW Marriott Kuala Lumpur?

No, pets and service animals are not allowed.

JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Vincent

I paid for an upgrade for a room on the 15th floor with a bath tub that couldn’t hold tub water, next to service room/ storage that was noisy. Room was small and pretty basic. Wasn’t expecting that from a JW Marriot. I brought it up the management, and they did reverse the upgrades charges.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Martin

Stayed 2 nights in Jan 2025

10/10 Excellent

Amer

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent hotel and customer service is the best
Stayed 4 nights in Jan 2025

10/10 Excellent

FAYAZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Alka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional location, excellent staff, veryyyyyy helpful conceierge!
Stayed 8 nights in Dec 2024

8/10 Good

Mohamed Azhar

Stayed 4 nights in Jan 2025

10/10 Excellent

Rabieh

Stayed 8 nights in Dec 2024

10/10 Excellent

Preet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammed, Suva

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Bas

Stayed 4 nights in Dec 2024

10/10 Excellent

Raees

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JW MARRIOTTFABULOUS

The staff were very friendly and hospitable. The rooms were clean and very nice. The bathrooms were also very nice and clean. Very well located hotel. Walking distance to major malls. Great place to stay.
Stayed 10 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Not having the reserved room available. Required to upgrade and pay extra.

8/10 Good

Bee Imm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 4 nights in Dec 2024

10/10 Excellent

Huan Yeong

Liked: Cleanliness, staff & service, property conditions & facilities
The location and the rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Asad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding 5-star facility. Excellent location with great restaurants and quality shopping area.
Stayed 3 nights in Dec 2024

6/10 Okay

Hideaki

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Location is superb. Directly opposite Pavillion, next to Fahrenheit. Room is clean, bed is comfortable but pillows are SO flat. Love the corner vanity nook. Body soap dispenser is broken. Only one robe inside. TV channels are very limited and the Chromecast function needed the staff to come and fix it.
Stayed 4 nights in Dec 2024

10/10 Excellent

HONG

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Great location. Breakfast needs improvement with more fresh products.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Amenities, property conditions & facilities
This is a great location. Near shopping, restaurants and transportation.
Stayed 10 nights in Dec 2024

10/10 Excellent

Fransisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel that we feel soooo comfortable to stay at
Stayed 2 nights in Dec 2024

2/10 Terrible

Pamela

Travelled with family
Disliked: Staff & service
I paid for price of 3 pax but they did not even arranged for amenities for 3 pax. Room was not really sound proof as i could gear the children screaming from next door. Even when the bell rang from next door, it felt like the bell rang at my room. Nothing spectacular of a Marriott except for its location. Traffic is very bad in that area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time staying

The location is perfect. Attached to Starhill (Opera Cafe is here), next door to Fahrenheit88. Across the road feom Pavillion. Means its easy to find food! Only the drop off area is crowded All the time.
Stayed 1 night in Dec 2024

8/10 Good

Rizuan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our first room had no Wi-Fi connection. We had to change rooms after 4 hours. We had two rooms booked on the same floor for ease of access. We were forced to move to a different floor. It was not what we required. Unfortunately no apologies were made to us for this inconvenience. We found this lack of courtesy strange. Overall The Wi-Fi connection in the hotel is very poor. This should be a serious concern of the hotel for its foreign guests. As against this serious blip, the service in the Club Lounge was excellent. Habib and his two colleagues made us feel very welcome. This went some way to compensate for our disappointment.
Stayed 3 nights in Dec 2024