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The RuMa Hotel and Residences

5.0 star property
Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The RuMa Hotel and Residences

Corner Studio City View
Outdoor pool
Library
Poolside bar
View from room

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Room service
    Room service

Explore the area

Map
7 Jalan Kia Peng, Kuala Lumpur, 50450
  • Kuala Lumpur Convention Centre
    1 min walk
  • Aquaria KLCC
    3 min walk
  • KLCC Park
    4 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

View all photos for Studio, City View, Corner

Free minibar, in-room safe, desk, blackout curtains

Studio, City View, Corner

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Bathrobes
Deep-soaking bath
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Studio (Twin Tower View)

Free minibar, in-room safe, desk, blackout curtains

Grand Studio (Twin Tower View)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Bathrobes
Deep-soaking bath
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Free minibar, in-room safe, desk, blackout curtains

Grand Suite

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Bathrobes
Deep-soaking bath
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Free minibar, in-room safe, desk, blackout curtains

Grand Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Bathrobes
Deep-soaking bath
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Free minibar, in-room safe, desk, blackout curtains

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Bathrobes
Deep-soaking bath
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Bathrobes
Deep-soaking bath
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Corner (Twin Tower View)

Free minibar, in-room safe, desk, blackout curtains

Studio, Corner (Twin Tower View)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Bathrobes
Deep-soaking bath
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

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Room

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Pool
Hot tub
Spa
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4.7 out of 5, Exceptional, (1001)
The price is AU$351
for 1 night
includes taxes & fees
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About the area

Kuala Lumpur

A luxury stay in the heart of Kuala Lumpur awaits you at The RuMa Hotel and Residences. You'll find Kuala Lumpur Convention Centre a few steps away and Pavilion Kuala Lumpur within a 10-minute stroll. Highlights at this hotel include 7 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, ATAS, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the 24-hour gym and kids' swimming pool. 1884 square feet (175 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 5-property class Kuala Lumpur City Centre hotel include Petronas Twin Towers and Kuala Lumpur Tower.

What's nearby

  • Kuala Lumpur Convention Centre - 1 min walk - 0.1 km
  • KLCC Park - 4 min walk - 0.4 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.7 km
  • Petronas Twin Towers - 10 min walk - 0.9 km
  • Kuala Lumpur Tower - 3 min drive - 2.0 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Persiaran KLCC MRT Station - 9 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪Kuala Lumpur Convention Centre - ‬4 min walk
  • ‪Santai Pool & Lounge - ‬1 min walk
  • ‪SkyBar - ‬4 min walk
  • ‪Atas Modern Malaysian Eatery - ‬1 min walk
  • ‪Enju Japanese Restaurant - ‬9 min walk

About this property

The RuMa Hotel and Residences

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre with free parking
The RuMa Hotel and Residences offers its guests a kids' pool, an outdoor pool, and a 24-hour health club. There's a restaurant on site. You can unwind with a drink at one of the 7 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 1884 square feet (175 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury The RuMa Hotel and Residences. Free self parking is available.

This 5-star Kuala Lumpur hotel is smoke free.

  • 253 guestrooms or units
  • 12 levels
  • 7 bars or lounges
  • 1884 sq ft of conference space
  • 175 sq. m of conference space
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
The RuMa Hotel and Residences offers 253 air-conditioned accommodations with free minibar items and minibars. 42-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 130 for adults and MYR 65 for children
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • ATAS

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,884 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 130 for adults and from MYR 65 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

RuMa Hotel Kuala Lumpur
RuMa Hotel
RuMa Kuala Lumpur
The Ruma And Residences
The RuMa Hotel and Residences Hotel
The RuMa Hotel and Residences Kuala Lumpur
The RuMa Hotel and Residences Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at The RuMa Hotel and Residences?

The RuMa Hotel and Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The RuMa Hotel and Residences?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at The RuMa Hotel and Residences on 28 Nov 2024 start from AU$250.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The RuMa Hotel and Residences?

Yep, The RuMa Hotel and Residences has a free self car park.

Is there a spa on site at The RuMa Hotel and Residences?

There's no onsite spa, but this property does offer services like massages.

Does The RuMa Hotel and Residences have a pool?

The RuMa Hotel and Residences has an outdoor pool and a kids' pool.

What luxury perks are available at The RuMa Hotel and Residences?

The RuMa Hotel and Residences features a 24-hour health club, an outdoor pool and 7 bars. All guestrooms come with deep soaking tubs, late-night room service and free minibar items.

What makes The RuMa Hotel and Residences a romantic place to stay?

Late-night room service, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at The RuMa Hotel and Residences.

Are there hot tubs in the rooms at The RuMa Hotel and Residences?

No, but there are deep-soaking baths in the guestrooms.

Does The RuMa Hotel and Residences serve breakfast?

Sure does, buffet breakfast is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at The RuMa Hotel and Residences?

No, The RuMa Hotel and Residences does not offer an airport shuttle service.

Is there a bar or restaurant at The RuMa Hotel and Residences?

Yep, you can grab a meal at The RuMa Hotel and Residences's onsite restaurant that serves international cuisine.

What time are check-in & check-out at The RuMa Hotel and Residences?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The RuMa Hotel and Residences?

No, pets are not allowed.

Is there a golf course on site at The RuMa Hotel and Residences?

There isn't one on site, but Royal Selangor Golf Club is a short 17-minute walk away.

The RuMa Hotel and Residences Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 288 out of 344 reviews" "
Rating 8 - Good. 34 out of 344 reviews" "
Rating 6 - Okay. 14 out of 344 reviews" "
Rating 4 - Poor. 3 out of 344 reviews" "
Rating 2 - Terrible. 5 out of 344 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Lim Wen Hui Anise

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was alright. It can be better, definitely. The hotel itself was superb and peaceful. I love the walk from the entrance to the lobby. It was a great sensorial experience. The view at night was beautiful at the Pool bar. Walkable distance from hotel to Pavilion. I love that we were out of the crazy jam zone. The staff who cleaned the room was considerate. She placed one of the bottled water at the bed side-table. I find this gesture very thoughtful. The rooms were a bit dusty, even the hangers for clothes were dusty when we checked-in. The staffs unfortunately were mediocre, except for three - A smiley lady who handled our payment during Check-In, the lady who cleaned our rooms and the man who assisted our inquiry at the Library. Safety of our passports were compromised at the reception. I had to walk up to him (because he asked us to take a seat first) to remind him to not leave the passports at the side edge of the table and walked off. He was nonchalant about it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at. The service, the beauty, everything is not only top notch but best in class!
Stayed 7 nights in Jul 2024

10/10 Excellent

Julian, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in KL. Really close to all important attractions and convention center. Staff were wonderful. Breakfast buffet had western and Asian options, the food was very good and service superb. I will definitely stay here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Conal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total luxury stay, wish we could have stayed longer. Fantastic staff, great food, lovely pool and comfy room. Close to Petronas Towers too. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Gracia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous stay
Great location, beautiful hotel and impeccable service!
Stayed 1 night in Mar 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with twin tower view from a corner room
Stayed 2 nights in Mar 2024

10/10 Excellent

Nafisah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel, great amenities, great shopping and restaurants around. We only had breakfast at the hotel which I rate 5 stars. Real quality breakfast with just the right amount of options to choose from. Adi and his team at breakfast were very attentive. We had a great chat, overall very professional and knowledgeable. My check-in experience wasn’t outstanding. We were greeted with welcome drinks which was nice after a long journey. We received our room card at the check-in desk without being told which floor and it actually escaped us too. I then went back to the desk to ask which floor only to be told we were given the wrong room card. No staff joined us up to the floor to show us around the room or even how things work. It felt rushed but wasn’t busy. I appreciate a swift check-in experience but this wasn’t it. RUMA hotel provided my mum with a delicious birthday cake which we both loved. I would stay at RUMA again but had to point out the little observations. The only real great experience was at breakfast like mentioned before. Make the service a little more personable, warm and welcoming.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean. Very easy to get around and walkable. The room is amazing.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Place to Stay
The hotel is amazing with an even better atmosphere. The employees are kind and accommodating in every aspect of the hotel experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

susan

Stayed 4 nights in Feb 2024

10/10 Excellent

Amy Lee

Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, a nice change from the ‘big brands’, definitely a top choice for KL. Staff were very friendly and efficient and the location was convenient to key POIs.
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Ruma Hotel for four days. What a wonderful stay it was, I've travelled all over the world over 35 years and this hotel rates in my top 5. Wouldn't fault anything.
Stayed 3 nights in Jan 2024

10/10 Excellent

Alex

Stayed 1 night in Jan 2024

10/10 Excellent

Akis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic. Highly recommend to everyone!
Ruma is an excellent hotel to stay at in KL. I was so extremely pleased with them checking in on me via WhatsApp a few hours after checking into the room to let me know that they are ready to assist me in anything I needed help with during my stay there. Also really appreciated the early check in since I arrived before 3pm. I also noticed that the service is very well thought through. For example, when I checked into the room the window blinds beside the bathtub was up to let the sunlight in. At night when I went back to the room, the window blinds were down on its own for privacy. Such small touches of service here and there really distinguishes their service from other hotels! Location is also great, very centrally located.
Stayed 1 night in Jan 2024

10/10 Excellent

Johnny, New York

Stayed 2 nights in Jan 2024

10/10 Excellent

Vivian

Stayed 2 nights in Jan 2024

8/10 Good

Rena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality authentic experience
I liked our stay in the RuMa hotel. Interior was impeccable, comfortable beds and nice amenities made our stay very pleasant. Location of the hotel is beneficial as well, very close to Petronas towers, aquarium and Pavilion shopping center. The area itself is very nice and comfortable to walk around. In terms of improvement areas I would like to mention breakfast, we ordered eggs few times and they were a bit bland/undercooked. I stayed with mom, and we celebrated her 80s birthday in KL. In 5star hotels I stayed previously, I had a nice experience when there were congratulation cards from the hotel administration on such special dates. I believe future hotel guests would appreciate this small act of kindness and care.
Stayed 7 nights in Dec 2023

10/10 Excellent

Bahar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and food options in the restaurants and room service. Very clean and great amenities and an amazing pool.
Stayed 5 nights in Jan 2024

10/10 Excellent

Tugba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Ruma for NYE and had a great experience. The staff are very helpful and professional.

10/10 Excellent

Oscar, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023